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Candlewood Suites - San Antonio NW Medical Center

12.8 km from San Antonio centre
  • Free Wifi
  • Free Parking
  • Pool
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Apr 2 Apr 3
1 room, 2 adults, 0 children
USD 98*View Deal
USD 98*View Deal
USD 98*View Deal
9350 IH 10 West, San Antonio, TX 78230
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    02/04/2017 03/04/2017
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    Traveller rating
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    Reviewed 2 February 2017 via mobile

    Stayed the night with my wife. The customer service was great. I felt the staff were helpful and supportive. The hotel was older. The location was not the best. They did offer free laundry and offered other amenities that were nice, i.e. the lending closet...More

    Helpful?1
    Reviewed 14 November 2016 via mobile

    Staff was meh... the elevators consitently stink horribly like cigarettes. The second floor has a horrible odor that resembles really cheap glue under the carpet. It's a pretty over powering odor. The rooms smell like stagnant air and my room had baby roaches so I...More

    Helpful?0
    Response from IHGService, Guest Relations Manager at Candlewood Suites - San Antonio NW Medical Center

    Dear krisk05, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More

    Reviewed 27 August 2016 via mobile

    I spend 180 nights a year in hotels, and prefer Candlewoods for the value/comfort of the chain. This is the worst Candlewood I've ever been in. The whole thing is filthy. The front lobby area and elevators haven't seen a mop in probably a month....More

    Helpful?0
    Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center

    We thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs and apologize for your disappointment with the condition of your suite and the...More

    Reviewed 24 May 2016

    It was a nice environment to stay in it had really friendly people working. The room was very excellent it feels like if you were in your house. The I also like that it had a gym were I was able to go workout.More

    Helpful?0
    Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center

    Thank you for taking a moment to provide us with your feedback. One of our top priorities is Guest satisfaction and we are so pleased to hear we met your expectations during your recent stay at our hotel. Thank you again and I will make...

    Reviewed 15 February 2016

    This hotel is nothing better than a $29.00 budget hotel! Our party of three made our reservations five weeks ago. When we arrived, two days ago - checking in at 4:10 p.m., only 2 of the 3 room were available. It took them just under...More

    Helpful?1
    Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center

    I want to apologize for your less than perfect stay at our hotel. We do strive to ensure all of our guests have an excellent stay but it appears we have failed to provide that during your time with us. My largest concern is your...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Pool
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Photos
    Room/Suite (14)
    Hotel & Grounds (5)
    Pool/Beach Area (1)
    Bathroom (1)
    Nearby
    Nearby Restaurants
    Pasha Mediterranean Grill
    255 reviews
    .73 km away
    Embers Wood Fire Grill & Bar
    55 reviews
    .84 km away
    Yellowfish Sushi
    28 reviews
    .75 km away
    210 Ceviche
    43 reviews
    .39 km away
    Nearby Attractions
    Busted Sandal Brewing Company
    10 reviews
    2.93 km away
    Ironside Mall
    6 reviews
    .89 km away
    Denman Estate Park
    5 reviews
    1.73 km away
    Extreme Escape
    281 reviews
    1.55 km away
    Questions & AnswersAsk a question
    Shenny G
    Is there a charge for parking?
    16 May 2015|
    Answer
    Response from Heather S | Reviewed this property |
    No there was no charge for parking. That is more at river walk hotels .
    0
    Votes
    Room Tips
    "Rooms on the south side are quieter"
    abluciol, 10 months agoRead review
    "To choose a good room, don't stay at this hotel"
    David F, over a year agoRead review
    "stay in a suite"
    gina5021, over a year agoRead review
    "If you don't like overhead noise get an upstairs room, but they are all pretty quiet."
    moonflower1313, over a year agoRead review
    "Look elsewhere for a safer location."
    KipF, over a year agoRead review
    "The fourth floor allows smoking, I'd stay on the third if you don't smoke."
    Patricia R, over a year agoRead review
    "All full size beds. only one small side of building faces highway."
    Joe B, over a year agoRead review
    "Don't choose the 4th floor unless you smoke."
    StandnGod, over a year agoRead review
    "Ask for a higher room, although 4th floor is all smoking..people still smoke? :)"
    Diane A, over a year agoRead review
    "If you are a smoker - you will feel right at home. If you have asthma or any allergies, please stay clear of..."
    Lawsut, over a year agoRead review
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