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Extended Stay America - San Antonio - Airport

PricelineUSD 77*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 77*
Great Deal
USD 78*
USD 78*
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Extended Stay America - San Antonio - Airport
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - San Antonio - Airport
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Showing 92: English reviews
Justin, Texas
Reviewed 6 January 2014

I went on Priceline and did the one where you can't see which hotel you're getting until after it's purchased. I don't mind taking my chances if I can save some money. Well when I got the confirmation that it was this hotel I went to read the reviews to see what I was up against. All I could find...

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Helpful?
2Thank CalieAnn
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel and your stay with us. I am so happy to know that you enjoyed your clean, comfortable room. Our goal is to provide a "home away from home" experience, so I am pleased we were able to provide that...

Valley Springs, California
Reviewed 17 December 2013

Staff was okay but I couldn't get up at night without stepping on silverfish and/or cockroaches. The grounds were trashy and the laundry room was filthy. Kitchen was not well supplied - 1 fork, no sharp knives, 1 skillet and 1 pot (cheap aluminium). I booked for 12 nights and left after 4.

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Helpful?
Thank LeeAnn B
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

LeeAnn - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the level of cleanliness throughout our hotel was not in line with our company's high standards. In response to your feedback, I am working with our staff to enhance our cleaning services and am going to be providing...

Reviewed 5 September 2013

We wont go back. Our phone charger was stolen from our room. Manager sent the same email to us that he sent to another guest who had the same problem, that basically said "sorry". They don't seem to be getting a grip on the theft issue

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Helpful?
2Thank decogirl20
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am very sorry to read that a phone charger went missing from your room during your stay. Please know, our staff is trained to place items that are found in our Lost and Found bin behind the front desk. As well, as this...

Tylertown, Mississippi
Reviewed 23 August 2013

I stayed here once on the way to California via car and again on the way back. Both times the rooms were clean and the beds comfortable. Although it was a bit from I-10, it is close to the airport, Olive Garden, and an excellent restaurant named The Alamo Cafe which had excellent Mexican style and Margarita drinks according to...

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Helpful?
Thank PStalcup
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our location to the local restaurants and hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Lake Charles, Louisiana
Reviewed 20 July 2013

My dog sitter had fallen through and they had no problem letting me add the dog on (for a fee of course). I opted out of the optional daily maid service as I would be there for only a few days. As it was a kind of cramped room, but not to bad. The construction made it difficult for me...

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2Thank Jessica C
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

Jessica - The staff and I read your review, and would like to thank you for writing such great comments about our staff. We appreciate you letting us know that the bed was hard. We are sorry for this issue, but are happy to read that we provided you with great service, a great room for you and your dog...

Reviewed 18 July 2013

I wish there was a pool, but the overall stay was great. Stay in the area every other weekend during the summer to visitwith my daughter. Some times it can be expensive. This was a great value. Easy access on and off the freeway and convenient. Great restaurants in the area. Again a great stay overall.

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Helpful?
Thank besttrip2013
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with the hotel overall. As well, I am glad that you found our location to be convenient and close to different restaurants in the area. My staff and I thank you again for sharing your experience with us. We would...

San Antonio, Texas, United States
Reviewed 16 July 2013

We were relocating to San Antonio and needed an extended stay. The reservation was ok, but I never recieved the email confirmation for my reservation. I called three times to confirm. The rooms are a bit dated and not well kept. They are somewhat clean and the bathrooms need some TLC. Especially the showerheads and the floors. If there is...

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Helpful?
1Thank Stephanie M
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

Stephanie - I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room did not meet your expectations and that you were disturbed by noises throughout your stay. To ensure that a situation like yours doesn't happen again, my team is working...

Alamogordo, New Mexico
Reviewed 14 July 2013

My husband and I wanted to take our son to San Antonio for a nice family vacation. We booked the extended stay at the airport because we wanted to have a kitchen so we didn't have to eat out every night so we could save money. When we checked in they couldn't find our reservation and then after a long...

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Helpful?
1Thank Ckgurlz
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

Thank you for providing us with details about your stay. The situation you described regarding the condition of you room and the cleanliness is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken to my employees and addressed the issue in the room to ensure your experience is...

Corona, California
Reviewed 28 June 2013

When checking out of hotel i forgot my electronic exercise belt in the room.I had placed it between the night stand and the bed, on the floor. Two days later I arrived home and then realized that i had forgotten it. I called the hotel and left a message for Gladys the assistant manager, about my problem. she never returned...

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Helpful?
1Thank Antoinette M
houston
Reviewed 17 June 2013

Beds are horrible and the rooms are really, really smail. You can barely move around in them. I you are a guy over 200 lbs and 6' 2" or above, this is not the place for you. You will absolutely hate it. Pay a little extra an find a larger room with another chain.

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Helpful?
Thank ArvyHouston
Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you felt the rooms were too small for you and the bed was too hard. As this hotel’s manager, I can assure you that I have...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Extended Stay America - San Antonio - Airport

Address: 1015 Central Pkwy S, San Antonio, TX 78232-5022 (Formerly Homestead Studio Suites - San Antonio - Airport)
Region: United States > Texas > San Antonio
Price Range: $82 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Antonio - Airport 2.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Homestead Hotel San Antonio
Extended Stay America - San Antonio - Airport Texas
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Questions & Answers

Questions? Get answers from Extended Stay America - San Antonio - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are quiet”
cielrnch, 22 May 2017 | Read review
“If you have a lot of luggage, please choose a room in the first floor. Doesn't have elevators”
Kalyanfortius, 19 Jun 2016 | Read review
“Book somewhere else.”
  • Another view of the stove/vent hood
  • Under the sink in the bathroom, dirt, dust and mold
  • The bathtub
  • The door/carpet. Carpet stains everywhere. We wore shoes the entire time. Even in the tub we wor
  • Door handle
destiny009taboo, 8 Sep 2015 | Read review
“Go to the Hampton Inn or Hyatt.”
397soniav, 18 May 2015 | Read review
“Try to get the Deluxe room on the corners of the buildings.”
hrefa, 19 Nov 2014 | Read review
5 of 5
Priceline
USD 77* /night
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ExtendedStayUSD 78
Hotwire.comUSD 78
Expedia.comUSD 78
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*Disclaimer
Prices are for 1 room, 2 adults
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