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Extended Stay America - San Antonio - Airport

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Traveller (44)
Room & Suite (32)
Dining (1)
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Overview
  • Excellent31%
  • Very good13%
  • Average12%
  • Poor15%
  • Terrible29%
Travellers talk about
“grab n go”(2 reviews)
“quiet area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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All reviewsgrab n goquiet areaconvenient locationfront desk staffmaintenancedrawerssa
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41 - 45 of 129 reviews
Reviewed 29 October 2016

(pictures shown were taken right when we walked in) We chose Extended stay america because it was pet friendly and the pictures looked spacious and amazing. We bought 2 rooms, one to put half out pets in and the other for us and other 2...More

Thank Kofeii
Response from Manager_11525, Manager at Extended Stay America - San Antonio - AirportResponded 2 November 2016

Thank you for providing us with details about your stay. Please accept my apology. To prevent this from happening again, our team is retraining in all the areas. We are working with a non-renovated hotel at this time, but also we are happy to know...More

Reviewed 26 October 2016 via mobile

I have been visiting San Antonio for about 8 months now & I stay for weeks at a time. Extended Stay has been my go to place since I've been coming to SA. The employees are GREAT Gladiss & Susana are my favorite very friendly,...More

Thank loveforSA
Response from Manager_11525, Manager at Extended Stay America - San Antonio - AirportResponded 2 November 2016

I want to thank you for taking the time to post a review of your stay. I am proud of our team for taking care of you as a guest and were make your stay pleasant while staying with us. The staff and I would...More

Reviewed 20 June 2016 via mobile

i dont remember what day i had arrived but the first to greet me was trinidad, i was very weary from travel but as soon as i got here she made me feel welcome and taken care of...i could literally go on forever about how...More

Thank kingmick187
Response from Manager_11525, Manager at Extended Stay America - San Antonio - AirportResponded 22 June 2016

Thank you so much for sharing your experience with us. I am pleased to know our staff provided you with excellent service and a comfortable stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 19 June 2016

Pros: 1. Very near to the airport(10 mins) 2. Friendly staff 3. Near the North Star Mall Cons: 1. I had paid for the daily cleaning but I had to remind them on the 3rd day of the stay before the cleaning started. They didn't...More

Thank kalyan S
Response from Manager_11525, Manager at Extended Stay America - San Antonio - AirportResponded 23 June 2016

Thank you for taking the time to write a review of your stay. I am disappointed in the issue you had with cleaning, and I will address this with the staff; however, it is good to know you enjoyed our convenient location and our staff....More

Reviewed 9 May 2016

The room was very nice clean and up to date. Everything works well the maintenance was always done on time if needed. The grounds was kept up nice and neat. Steve dose a awesome job. Management is the best, always polite.More

Thank Michael J
Response from Manager_11525, General Manager at Extended Stay America - San Antonio - AirportResponded 31 May 2016

I appreciate you taking the time to write such a wonderful review about our staff and hotel. I am proud of our team for providing excellent service and a comfortable stay! I will share your great feedback with our staff and will be sure to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
USD 68 - USD 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 68 - USD 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (44)
Room & Suite (32)
Dining (1)
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Room Tips
"Building 1, north side is extremely quiet, in my opinion"
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"all rooms are quiet"
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"If you have a lot of luggage, please choose a room in the first floor. Doesn't have elevators"
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"Book somewhere else."
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