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Holiday Inn Express San Antonio South Hotel

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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
San Antonio, Texas
Reviewed 2 November 2016

Last minute trip brought my aunt(80+) through San Antonio a quick visit her sister(70+). I quickly reserved an accessible room to accommodate my cousin and her son with special needs. I was overwhelmed and surprised with new renovations, the size of room and breakfast was awesome! Adriana and Andy at the desk was wonderful in assisting with selecting a accessible...

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Helpful?
Thank Sanabrb
Andy G, General Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Hello, I am so happy to hear that your stay was really enjoyable. We strive to give the utmost attention to our guests. I will show my staff you comments to show them there efforts are really make a difference. I thank you for staying with us at the Holiday Inn Express & Suites San Antonio South! Please be sure...

Denton, TX
Reviewed 16 October 2016

This was a 2 night stay. Upon arriving to the room, I noticed there was mustard on the sheets. The next afternoon, I returned to the room and the room had been attended to but I received no towels and no coffee. I called the front desk and was told I needed to pick them up myself. Horrible service.

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Helpful?
Thank dladonnalee
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Dear dladonnalee, Thank you for taking the time to share your recent experience at our hotel. While we are pleased that you have chosen to stay with us for your travel needs, it is regrettable that the overall quality of service rendered by some of our hotel staff members may have fallen below your expectations. Rest assured, we take our...

Dallas, TX
Reviewed 18 September 2016

Having been to San Antonio many times, I went this time for a closer look at the four Spanish missions south of downtown. This hotel was ideal for my purpose. I have no negatives about the stay. My room was excellent. Although I had only two brief interactions with staff, both the front desk and the breakfast facilitator were great....

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Helpful?
Thank Lalo_de_Mexico
Houston, Texas
Reviewed 8 September 2016

The staff at this hotel is very nice. The hotel is average - seems old and a little outdated, but clean. Be very careful to make sure that your booked room is on the back side of the building (the non-freeway side). This hotel is right on the freeway (and 2nd & 3rd floors overlook the freeway). The freeway is...

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Helpful?
Thank Steve M
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Please feel free to contact me at Mcabello.Holidayinn@gmail.com so I can provide additional assistance. I do apologize for the inconvenience of the high way and i hope that the next time you stay with us we can fulfill your request to gave a room away from the Highway side. Thank You for Your Feedback, Mark Cabello Front Office Manager

Charlotte, North Carolina
Reviewed 9 August 2016

My team and I (Charlotte Invasion) traveled to San Antonio this weekend for the WBCBL National Basketball Tournament. We had the pleasure of staying with Mark Cabello and his Holiday Inn Express & Suites staff. Mark and his staff were very accommodating to us. We checked in at 2am that Saturday morning and Carlos Salis did a wonderful job of...

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Helpful?
Thank CharlotteInvasion
Houston, Texas
Reviewed 26 July 2016

After staying here, I don't want to stay at any other holiday inn or holiday inn express. The employees (except for Joselyn, she was the nicest person there) wasn't to friendly. I needed towels on one night and the lady (Patty I think her name is) told me I have to come down to the front desk and get them...

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Helpful?
1Thank BFF1985
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

First of all we would like to apologize for the stay you had with us, we do understand that you where not on Military Orders and we did give you a Gov. Rate for you and your family, we also gave you a additional discount to you for the inconvenience you had with housekeeping. Now as for the front desk...

Reviewed 10 June 2016

I came in very late but was treated so wonderfully by the front desk clerk. I am ashamed that I can't remember her name but she was outstanding. I enjoyed my room! The bathroom was very clean and it was a great hot shower. The mattress was ok, not the most comfortable but I didn't have any trouble going to...

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Helpful?
Thank ldsteelman
TX
Reviewed 17 April 2016

Wow where to begin. Well I stayed at this hotel recently for a family event. I usually stay at another hotel when visiting San Antonio, but ended up staying here to be closer the to the other visiting family members also staying here. Boy do I wish I stayed at my normal hotel. First I'll start with the parking. I...

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Helpful?
1Thank JIMMYG155
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. We would also like the chance to...

Dallas, Texas
Reviewed 26 March 2016 via mobile

I traveled with my mom to San Antonio for a wedding. The wedding party had rooms blocked so we made our reservation here to be with family. We called that morning to let them know that we would have a late arrival because we didn't want any issues. We were told that it wouldn't be a problem and that our...

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Helpful?
Thank traveldiva1908
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

We Do Apologize for the inconvenience you had at our sister property, but unfortunately this review was not meant for our location. We do not have a AMANDA that is part of our Front Desk Team. We did do some investigating and found out that you had stayed at (SATRG) 2027 SE Loop 410 @ Rigby and we do apologize...

Reviewed 3 February 2016

This hotel is on the edge of town and was a good place to stay while we visited the old Missions to the north. Nice clean place, the remodelling appears to be nearly finished. There is no strong fresh paint smell. The breakfast was great. The usual spread of hot breakfast items too. The automatic pancake machine is a plus...

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Helpful?
Thank Vince M

36 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express and Suites San Antonio South This friendly San Antonio hotel is conveniently located near the San Antonio International Airport, downtown San Antonio and a number of local businesses and attractions. Our charming hotel's ideal San Antonio location offers you easy access to famous landmarks such as the The Alamo, the Majestic Theater, the Alamodome, the AT&T Center and the beautiful downtown River Walk. The San Antonio Zoo, Six Flags Fiesta Texas and Sea World San Antonio are located just minutes from our choice accommodations. Visitors can also enjoy shopping at nearby South Park Mall or San Antonio's Mexican Culture District. Business travelers will appreciate our accommodations near downtown San Antonio, as they are close to the San Antonio International Airport (SAT) and Toyota Manufacturing Texas. Other nearby business offices include Xerox, Revere National, Southwest Business Corporation, LCW Automotive, Inquate, Valero Energy, Tesoro Petroleum and the Southwest Research Institute. During your visit, take advantage of our San Antonio hotel's hospitality. We provide guests with choice amenities such as free high-speed Internet access, an outdoor pool, a well-equipped fitness center, a 24-hour business center and a complimentary hot breakfast buffet. ... more   less 

Additional Information about Holiday Inn Express San Antonio South Hotel

Address: 11400 SE Loop 410, San Antonio, TX 78221
Region: United States > Texas > San Antonio
Price Range: $125 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio South Hotel 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express San Antonio South Hotel Texas
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Antonio South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible room was absolutely a surprise in features. Great Stay”
 of 5 bubbles Sanabrb, 1 Nov 2016 | Read review
“My room overlooked the freeway, but I had no problem. I think any room would be good as long as it's not beside the elevator.”
 of 5 bubbles Lalo_de_Mexico, 17 Sep 2016 | Read review
“Don't Stay, if you do then don't stay on the highway side.”
 of 5 bubbles BFF1985, 25 Jul 2016 | Read review
“I stayed on the third floor for this trip, in a king suite. Plenty of room”
 of 5 bubbles ldsteelman, 9 Jun 2016 | Read review
“Never stay on the side facing the highway.”
 of 5 bubbles JIMMYG155, 16 Apr 2016 | Read review
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