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Wyndham La Cascada

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Wyndham La Cascada
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218 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham La Cascada
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Showing 216: English reviews
Columbia
Reviewed 27 December 2015

Enjoyed the cleanliness and outstanding customer service at this location. Very close and walking distance to Riverwalk. However, parking is at a premium due to limited parking lots. Therefore valet is $15 per day for unlimited in-out service. Very friendly and helpful staff. Pool was under construction at the time we stay during Christmas week.

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Helpful?
1Thank Veronica B
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Veronica B- I am glad you enjoyed your stay and will share your comments with the Team! I trust you had safe travels home and look forward to serving you in the future. Have a great day,

Reviewed 15 December 2015 via mobile

It was an interesting beginning to arrive by Uber car, start to unload our bags and note the two bellmen having a chat at their station and never move, motion or offer to help. Inside, the staff could not have been more friendly or hospitable. Hmmmm.

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Helpful?
3Thank PeikAnderson
Scotty C, General Manager at Wyndham La Cascada, responded to this review

PeikAnderson- First, let me apologize for the arrival you experienced as this is not what we strive for. I appreciate your feedback and will follow up with our Team. I will also share the positive comments with the appropriate Team as the Team likes to hear the comments from our Owners/Guests. Thank you again for your review, please come see...

Sarasota, Florida
Reviewed 14 December 2015

We stayed here last month for four nights in a two bedroom. On arrival Aaron greeted us at the desk and he was very welcoming and answered all of our questions.He was always happy and helpful. Our room was nice, had all the amenities, two bedrooms, two bathrooms, kitchen and living room. There was a balcony but the view was...

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Helpful?
1Thank dellshar
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi dellshar- I appreciate your comments and I am glad you enjoyed your visit to our property. I will share your feedback with the Team and let them know what great impact they had on your stay. Have a great day and come back to see us again soon,

Cool, California
Reviewed 11 November 2015

As Wyndham owners it was our first trip to San Antonio TX. We completely enjoyed our stay at La Cascada. Our room overlooked the front entrance and we could see a bit of the river. The room was clean and comfortable. Being from California in the drought, I really enjoyed being able to take a spa bath, not feeling guilty...

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Helpful?
3Thank CoolMarty
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi CoolMarty- Thank you so much for your review, I will share with the Team! Have a wonderful day and come see us again soon!

Reviewed 8 November 2015 via mobile

We are Wyndham VIP gold and invited our friends to join us at this property in San Antonio. When we made it clear none of us would sit through a pitch this time, we became second-class citizens. We "don't qualify" for the resort's shuttle service since we said no to the sales people. In addition to embarrassing us with our...

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Helpful?
5Thank Russ L
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Russ L- I appreciate your comments as they help us improve our Owner/Guest Experience. I will follow up with our Leadership Team as the message should have been delivered in a better way. While the shuttle is strictly a Member Service component and is not supported by Owner Maintenance Fees, this is no reason to change the way you...

Clifton Park, New York
Reviewed 6 November 2015

My wife and I have been Wyndham Resort members for over 10 years. We had some extra points to use before the end of the year. We had heard so many good things about San Antonio that we decided to go there. We booked a Deluxe One Bedroom for four nights at the La Cascada. The resort was very nice...

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Helpful?
4Thank rjmcd73
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi rjmcd73- I am glad you enjoyed your stay at our resort. I will share the positive comments with our Operations Team and I will also review the Sales feedback with the Leadership Team. I appreciate your comments as they help us continually improve our Owner/Guest Experience. Have a great day,

Milwaukee, Wisconsin
Reviewed 5 November 2015

Stayed with family in a 3 bedroom suite. Was nicely kept, clean and had all the necessary amenities to make our stay enjoyable. The shuttle ran on time to the River Walk and the staff was exceptionally helpful.

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Helpful?
1Thank BARNCA
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi BARNCA- I am really glad you enjoyed your visit to San Antonio, thank you for the great comments as I will share with the Team. Have a great day and come back to see us soon,

Birmingham, Alabama
Reviewed 29 October 2015

Our stay at the Wyndham LaCascada has been ruined by high sales pressure. We had to fill out an owner's survey in order to get the wristbands for riding the shuttle. We had been led to believe from our Wyndham owners website that the shuttle was free. Tying the shuttle to sales is like holding owners captive. Owners survey turned...

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Helpful?
6Thank Sdt52
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Sdt52- I am glad you enjoyed our property. The shuttle is a function of our Member Services operation and is not paid for by the maintenance fees. We should have updated the website to build the correct expectation on the shuttle. If you received different information, I would like to look into this as we need to update the...

Modesto, California, Usa
Reviewed 24 October 2015

We love San Antonio... Great Food at reasonable prices everywhere. I mean great restaurants everywhere we ate its like being in San Francisco. The La Casada is near downtown with in and out parking for only $15.00/day. They also have a free shuttle to downtown that runs until 9:00 pm. Visit the Alamo, the beautiful River Walk and The Tower...

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Helpful?
1Thank Lloyd H
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Lloyd H. We love San Antonio also! Thank you for the nice comments and we are happy you enjoyed your visit including our city and the resort. We will share this with our staff and we all hope to see you again.

Colorado Springs, Colorado
Reviewed 15 October 2015

I brought my kids and my grandson down to visit my son at Lackland AFB. They were very accommodating about him parking there and it is very close to the downtown Riverwalk area. It was a short 4-5 minutes away. They offer a shuttle and it is also on another portion of the Riverwalk if you want to walk/jog etc....

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Helpful?
1Thank Jencc17
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Dear Jenn17, Thank you very much for the comments. We are happy you enjoyed your visit and experience with us. We will share the comments with our staff. We hope to see you again. Thank You!!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Wyndham La Cascada

Address: 226 Dwyer Ave, San Antonio, TX 78204-1005
Region: United States > Texas > San Antonio > East Side
Price Range: $277 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham La Cascada 4*
Number of rooms: 97
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Also Known As:
Wyndham La Cascada Hotel San Antonio
Wyndham San Antonio
Wyndham La Cascada San Antonio, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham La Cascada staff and other travellers.
13 questions
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4 months ago
Omaha
Fort Worth, Texas
1 month ago

See all questions (13)

Questions? Get answers from Wyndham La Cascada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 bdroom suites have a view of the Tower of Americas”
 of 5 bubbles ahcortez, 10 Jan 2017 | Read review
“Ask for upper floors with views facing the riverwalk.”
 of 5 bubbles 530julianaw, 28 Nov 2016 | Read review
“Ask for a room with a view towards Riverwalk”
 of 5 bubbles mlbmickey, 25 Oct 2016 | Read review
“Rent a time share, don't buy. It's cheaper in the long run.”
 of 5 bubbles JDBJr46, 19 Oct 2016 | Read review
“8th floor facing the pool”
 of 5 bubbles Ihrttravel, 11 Aug 2016 | Read review
5 of 5