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Country Inn & Suites By Carlson, San Antonio Airport

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Country Inn & Suites By Carlson, San Antonio Airport
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546 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Reviewed 4 days ago NEW

we started off our vacation with a bad experience with Expedia. The lady at the counter (April) was excellent. She was very sympatric even though nothing was her fault and made our 5 day stay amazing. I am not the type to write reviews but I had to give credit where it is due. April's customer service was hands down...

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Helpful?
1Thank Daniel C
Do not want to provide
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Ronda P
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

amaylin@rochester.rr.com
Reviewed 2 weeks ago

We stayed at this hotel because it was near the airport and not as expensive as downtown. We walked in and the lobby was being totally renovated. We asked for a handicapped accessible room which we received. It was roomy and had handicapped bars but had a regular tub with a seat. We still needed to step up and over...

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Thank travelteacher4
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We have addressed the renovation issues with our team.We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Austin
Reviewed 2 weeks ago

I chose this property to stay at this weekend due to the high ratings it received from other travelers. Unfortunately, it did not meet my expectations for a comfortable and welcoming stay. After working in hotels for 4 years, I understand what it means to have great customer service and customer satisfaction and this hotel was below the bar for...

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Maryum M
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service.We have addressed the staff issue. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Reviewed 3 weeks ago via mobile

We stayed here for 4 nites cause my son was graduating from boot camp at Lackland AirForce Base.. it's a great location..right next to the airport and car rental..about 10 minutes from the Alamo and Riverwalk, and about 25 minutes to the base..Lobby still under construction, but the hotel is brand new--rooms were very sleek and modern!! Great value for...

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Helpful?
1Thank Danielle K
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our property. We look forward to your next stay.

San Antonio, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 274marvink
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Vancouver, Washington
Reviewed 4 weeks ago via mobile

Upon arrival, we walked in to a construction zone. Desk staff was friendly enough, I asked him to make sure there was a bathtub in our room. We were given 437 and surprise! No tub. I went back down and asked him to find a tub room and after checking for awhile, he said they didn't have any. That's a...

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Helpful?
Thank rrosepetal
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We have addressed the renovation issue with our staff. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Plano, Texas
Reviewed 4 weeks ago via mobile

The lobby area is being remodeled - lots of construction. The breakfast area is off to the side - in a temporary area. The breakfast was good, the attendant was very helpful and kept the area neat and clean.The room was good. Clean and quiet. It is right next to the airport but we heard very little plane noise. Housekeeping...

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Thank Anna C
San Antonio, Texas
Reviewed 11 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank haroldm735
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

San Antonio, Texas
Reviewed 6 February 2017

Amazing hotel room and staff...although there is construction going on, the room and the staff far exceeded my expectations and made me completely ignore the surrounding remodeling! Because once you get to your room and lay down on the awesome bed, or experience that awesome shower, and the very, very, quiet room, you will not regret it! You actually get...

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Helpful?
1Thank Bear V
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff and property. We look forward to your next stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the new Country Inn & Suites San Antonio Airport, located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as a complimentary hot breakfast, meeting space, free Wi-Fi, heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. Our hotel's enthusiastic and professional staff is waiting to help make your stay exceptional, so book your online reservation at Country Inn & Suites today! 100% Non-smoking hotel. Formerly known as Cambria Suites Airport. ... more   less 

Additional Information about Country Inn & Suites By Carlson, San Antonio Airport

Address: 8505 Broadway St, San Antonio, TX 78217-6313 (Formerly Cambria Suites Airport)
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $126 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, San Antonio Airport 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson
Country Inn & Suites By Carlson Hotel San Antonio
Cambria Suites San Antonio
Country Inn & Suites By Carlson, San Antonio Airport Texas
Hotel Style:
#14 Best Value Hotel in San Antonio
#27 Romantic Hotel in San Antonio
#89 Business Hotel in San Antonio
#96 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, San Antonio Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Deal For Your Money”
 of 5 bubbles bearv2015, 6 Feb 2017 | Read review
“We are in a large, corner suite...beautiful!”
 of 5 bubbles nixonreaganbush, 24 Jan 2017 | Read review
“Hard to find at first, it is behind another hotel”
 of 5 bubbles skelly33, 17 Jan 2017 | Read review
“We stayed on the 4th floor facing towards the front of the hotel, it wasn't bad.”
 of 5 bubbles IntL_tvLr_aN_m0vINg, 5 Jan 2017 | Read review
“Opt for the suite or mini-suite over standard room - they are nice”
 of 5 bubbles 354georgeg, 9 Dec 2016 | Read review
5 of 5