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Staff was great. Breakfast hours were really awesome!! Normal breakfast food, but cant ask for much more there.
Rooms were good. There was some construction going on for re-modeling. Staff can assist with printing stuff if need be.
I couldn't believe it. I am a germaphobe and I always check the bed and disinfect it. So i lift the mattress and what is sitting there an empty condom wrapper. Disgusting. If they clean the rooms and change the sheets daily how did they...More
2 Thank Michael G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 15 December 2016
Dear Michael G,
Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the condition of the room, specially the cleanliness. I have forwarded your feedback...More
Great customer service and clean rooms! We arrived a couple hours early and the front desk was able to get us into 3 rooms without delay. The location is great, very close to 410, i-10 and downtown. Would definitely stay here again.
Was greeted well and assigned a room as requested. This is a seven year old property with 88 rooms and is starting to show her age. Elevator vandalism. Wall paper staring to peel from the walls.
The bed was very comfortable and pillows were perfect....More
Thank Kenneth H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 23 September 2016
Dear Kenneth H,
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our beds and we certainly appreciate your nice feedback on our pillows. On the other hand, we would like...More
I am staying in this hotel because it is the closest one to the University of Texas School of Medicine. My daughter is having her interview at the school and just texted me that it will last until 4 pm. We arrived late the night...More
Hi, to answer your question, I believe it took us about 10 minutes with light traffic to get from our hotel to Six Flags. We were there during the week but didn't travel during rush hour. I hope that answers your question.