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Holiday Inn Express Hotel & Suites San Antonio

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Traveller (21)
Room & Suite (40)
Dining (4)
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Overview
  • Excellent36%
  • Very good31%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites San Antonio
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Reviews (77)
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LanguageEnglish
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All reviewscoffee machinefront deskrooms were very cleanqueen bedbusiness centernice roomthe breakfast areaevery morningplace to stayelevatortreadmillseaworldriverwalk
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1 - 5 of 62 reviews
Reviewed 1 week ago via mobile

Worst hotel we ever stayed in. Customer service before we even got there was bad. Did not take our request into consideration when we arrived. As a matter of fact the GM was very rude to our group leader. Upon arrival we noted a very...More

Thank Holly P
Hotel's Favourite
Reviewed 3 weeks ago

Checking in was great. Very professional reception. Sorry i did not get the names .Breakfast was great ... Alena was a sweetheart made me comfortable knowing that i was there all week she made sure i had enough to eat. However i did encounter 1...More

Thank Catherine G
Reviewed 8 December 2017

The first room we were checked in to had not even been cleaned -- the bathroom was dirty and there were still dirty towels on the floor! The 2nd room had a water leak by the bathtub and door. There was water leaking from inside...More

Thank UPSwidow
Response from Drew C, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 11 December 2017

UPSwidow, We deeply apologize for the issues you experienced during your stay with the cleanliness and condition of the rooms you checked into, the breakfast and the water. They are all issues that do not happen often at our facility, and we apologize they happened...More

Reviewed 10 October 2017

4 floors. 1 elevator. Gas station with grocery store next to the Hotel. Business center: 2 computers and 1 printer. Standard breakfast. Relatively small dining room. Back entrance from Parking lot. Perfect WiFi. Ice machine every floor. Fitness room: 3 Treadmills/Elliptical and Dumbbells. Water, towels...More

Thank Danny G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 10 October 2017

Thank you for reviewing our hotel. I appreciate your comments. Have a great day!

Reviewed 3 October 2017

Was in from Chicago on a business trip and was staying at this location for one night. Gentleman that checked me in was very professional. Hotel (at least first floor) was recently renovated to the "New" HI look. Very impressive. Hotel room was very nice...More

Thank Bruce G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 5 October 2017

Thank you very much for filling out a survey! I am very glad that you enjoyed your stay with us. Jim B. Front Office Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Details
Price range
USD 83 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (40)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Diana S
21 July 2015|
Answer
Response from Mayra R | Reviewed this property |
Hi, to answer your question, I believe it took us about 10 minutes with light traffic to get from our hotel to Six Flags. We were there during the week but didn't travel during rush hour. I hope that answers your question.
1
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Room Tips
"Safe environment."
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"Don't leave anything in your car overnight."
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"If you have lots of luggage - ask for Room 211. Rooms on the 4th floor are quieter."
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"backside of the hotel is quieter as it is away from the highway"
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