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I stayed at this hotel between 7/30/18 and 8/3/18 I was assigned room 227. Forget a short in the closet top shelf where I stored about $ 5,000 MXN ($ 250 USD), I called the hotel on 8/4/18 to asked if they had safeguarded it...More
Response from David T, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 2 days ago
I thank you for your review of our property. I am very sorry to hear that you did not have a pleasant stay at our property. In regards to your comments, we did speak to our housekeeping team and our housekeeping team did...More
Checking in was great. Very professional reception. Sorry i did not get the names .Breakfast was great ... Alena was a sweetheart made me comfortable knowing that i was there all week she made sure i had enough to eat.
However i did encounter 1...More
Worst hotel we ever stayed in. Customer service before we even got there was bad. Did not take our request into consideration when we arrived. As a matter of fact the GM was very rude to our group leader. Upon arrival we noted a very...More
The first room we were checked in to had not even been cleaned -- the bathroom was dirty and there were still dirty towels on the floor! The 2nd room had a water leak by the bathtub and door. There was water leaking from inside...More
Response from Drew C, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 11 December 2017
We deeply apologize for the issues you experienced during your stay with the cleanliness and condition of the rooms you checked into, the breakfast and the water. They are all issues that do not happen often at our facility, and we apologize they happened...More
4 floors. 1 elevator.
Gas station with grocery store next to the Hotel.
Business center: 2 computers and 1 printer.
Standard breakfast. Relatively small dining room.
Back entrance from Parking lot.
Ice machine every floor.
3 Treadmills/Elliptical and Dumbbells.
Thank Danny G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 10 October 2017
Thank you for reviewing our hotel. I appreciate your comments. Have a great day!
Hi, to answer your question, I believe it took us about 10 minutes with light traffic to get from our hotel to Six Flags. We were there during the week but didn't travel during rush hour. I hope that answers your question.