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Comfort Suites Alamo/Riverwalk

1,179 reviews
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Traveller (165)
Room & Suite (104)
Storyboard
Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2.5 Star Hotel
All hotel details
Offers from Comfort Suites Alamo/Riverwalk
Offers & Announcements: FREE PARKING DEAL HERE!
Hotel packages
Rooms
26 Feb.27 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,179)Write a Review
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All reviewsgeorgia rioswine and cheese receptionhotel ownerfood and beverage managerthe river walkfree shuttleshort walkmanager's receptionthe shuttle driverwaffleshot tubthe breakfast areafree breakfasthomeless peopleparking feedowntown areatwo queen beds
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1 - 5 of 1,165 reviews
Reviewed 6 days ago

My review is a little different than a traditional review being that I did not stay at the Comfort Inn & Suites Alamo/Riverwalk. My boyfriend was suppose to be going down for BMT and this is the hotel I planned at staying at. Unfortunately, he...More

Thank Zoesoftball25
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 4 days ago

Thank you so much for sharing your experience regarding the type of service your received. I am so sorry that your plans changed unexpectedly, but I am delighted that we could assist you in resolving the reservation issue. I do hope you will be able...More

Hotel's Favourite
Reviewed 17 August 2017

I am in SA for a workshop and have been very impressed with this motel, especially with customer service. I arrived earlier than the rest of our group, and since I didn't have the credit card, I couldn't check in. I was offered refreshment and...More

4  Thank WahooWifeAndMom
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 19 August 2017

It is wonderful that you were able to enjoy our complimentary Manager’s Wine & Cheese reception with a light “southern supper” every Tues-Thurs from 5-7pm that includes beer, wine, appetizers, soup, and salad. Our owner, Sherry Chaudhry, enjoys providing extra amenities such as complimentary wine,...More

Reviewed 1 week ago

On our first visit to Texas we greatly enjoyed our multiple day stay at the downtown Comfort Suites in San Antonio, Texas. The staff were outstanding and went well beyond the normal to make everyone feel welcome. Unfortunately we had some very bad weather that...More

Thank thelaings
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 1 week ago

Thank so much for the outstanding ratings. We do "strive for five" in every category, and I am delighted that we were able to meet and exceed your expectations. Thank you for complementing our amazing staff, as well as the beautiful decor of the hotel....More

Reviewed 1 week ago via mobile

I have traveled the world and stayed in some very nice places. The owner, Sherry who personally walks and greets the guests at the reception and her staff at the Comfort Suites Riverwalk truly know how to make their guests feel welcome. Most of the...More

Thank SuperBama
A TripAdvisor Member
41
Reviewed 4 weeks ago via mobile

My family and I had a fantastic stay. We were very impressed with the staff and cleanliness of the room. Also appreciated the greeting by the hotel owner and the complimentary snack/frereshments to interactive with others. Only recommendation I could make would be to have...More

1  Thank A TripAdvisor Member
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 4 weeks ago

We sincerely appreciate your taking the time to share your recent experience at Comfort Suites Alamo/Riverwalk with other travelers on TripAdvisor.com. I am delighted that you had a fantastic experience and a great stay. Comfort Suites Alamo/River Walk is a woman owned and operated hotel,...More

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123456233
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 129 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 129 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (165)
Room & Suite (104)
Dining (57)
Pool & Beach (36)
Amenities (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lisa J
13 October 2017|
AnswerShow all 6 answers
Response from Comfort_Suites_Owner | Property representative |
Love to have you come visit. Book on Facebook and you get free parking.
1
Vote
laurennvalentino
20 September 2017|
AnswerShow all 3 answers
Response from Sherry C | Property representative |
3pm on a usual day. This Fall there is an option to request an early check in from 11 am until 2pm at a minimum charge of only $25. We work hard to please our guests and if you are interested just add special request for... More
0
Votes
motownmona
11 August 2017|
AnswerShow all 7 answers
Response from Sherry C | Property representative |
4 blocks away, you walk right into the RiverCenter Mall and the Riverboat ride is right there! So many hotels along the South and East side of the Riverwalk are 1/2 mile away from the Alamo, River Center Mall and the... More
0
Votes
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12345615
Room Tips
"An easy, safe 10 minute walk to the attractions and the closest restaurants"
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"We had 7 rooms on the 4th floor and all were good"
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"Rooms away from elevator and ice machines are quiet."
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"Be nice maybe you'll get an upgrade like we did."
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