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Sheraton Gunter Hotel San Antonio

897 reviews
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Traveller (197)
Room & Suite (185)
Dining (33)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Sheraton Gunter Hotel San Antonio
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (897)Write a Review
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Show reviews that mention
All reviewshistoric hotelhouston restaurantrobert johnsonthe club loungethe river walkfront deskmajestic theaterlots of historyhouston streetstreet noisebeautiful lobbyan older hotelvalet parkingtwo blockslove this hotelmini fridgeper day
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581 - 585 of 872 reviews
Reviewed 18 February 2016 via mobile

My husband and I stayed at the hotel over Valentines weekend. It is a very beautiful hotel and close to the river walk. Check in and Check out was a breeze. We were "upgraded" to a room with 2 queen beds which was nice because...More

1  Thank Samantha92901
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 22 February 2016

Dear Samantha92901, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is great to hear how we...More

Reviewed 16 February 2016

We were here for a conference/convention much like many people that visit San Antonio. We arrived late due to getting on the road late and we must have gotten the short end of the stick. The room we were in was very small, which really...More

3  Thank Robert A
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 18 February 2016

Dear Robert A, I am truly sorry for your inconvenience. Your comments were very disappointing to us as we take guest satisfaction to be the utmost priority. Although this is an unusual occurrence there is no excuse for the condition of your room. It is...More

Reviewed 11 February 2016

I have always liked upscale Sheratons (vs just an older airport type) and the Gunter did not disappoint. We wheeled into town without a reservation (yes I am still on the Dodge Viper cross country road trip) and popped into the Sheaton. We were able...More

1  Thank David A
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 12 February 2016

Dear David A, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is great to hear how...More

Reviewed 11 February 2016

City parking nearby was confusing--the hotel's valet lot was full. Staff were friendly and professional. The room was noisy due to being right next to the elevator on one side and E. Houston St. on the other.Thankfully, I was able to get some earplugs from...More

Thank Brooklynn W
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 12 February 2016

Dear Brooklynn W, Thank you for taking the time to share your feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is great to hear how we...More

Reviewed 10 February 2016

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Thank gonzalos210
Response from K Timothy M, Director Of Operations at Sheraton Gunter Hotel San AntonioResponded 12 February 2016

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 151 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 151 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (197)
Room & Suite (185)
Dining (33)
Pool & Beach (1)
Amenities (15)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
pcorpus
10 November 2017|
Answer
Response from Brandy71581 | Reviewed this property |
It wasn't "hot" nor clean when we were there last week, just another disappointment I forgot to post.
0
Votes
delightfuldiva
30 September 2017|
AnswerShow all 7 answers
Response from Francisco G | Reviewed this property |
Yes
0
Votes
tag302
9 July 2017|
AnswerShow all 10 answers
Response from vredfield2017 | Reviewed this property |
Valet parking for $34 per night. There is a parking garage across the street for $5-15 per night. If you are going to only be downtown everything is within walking distance.
2
Votes
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Room Tips
"ask for a room with a view"
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"Sorry, can't really help out on which room is quieter- I am a heavy sleeper so as long as the bed is..."
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"Upper floors were quiet.. view rooms are available."
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"6th floor is haunted!"
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