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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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709 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Gunter Hotel San Antonio
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Showing 691: English reviews
Kansas
Reviewed 2 January 2015

I booked a queen room with a cot for my son, but when I arrived I was told that a cot would not fit in a queen room. We were upgraded to a king room, but after four hours I had to call to request a cot. It was delivered fairly quickly. but I found it rather strange that I...

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Helpful?
1Thank Sandiio
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for the review! We are glad you had a pleasant experience during your stay and apologize for the inconvenience regarding the cot. This is not typical. We do look forward to having you back again in the near future! Kind regards, Sheraton Team

Dallas, Texas, United States
Reviewed 1 January 2015 via mobile

My friends and I had a wonderful two day visit at the Sheraton Gunter. We had ad- joining rooms with a beautiful view of downtown. Service was excellent from the front desk all the way to the valet parkers. jarret was very efficient and the parking area was a very nice employee and very good with remembering names and times...

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Helpful?
2Thank Michael H
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for the review! We are glad you had a pleasant experience during your stay and look forward to having you back again in the near future! Kind regards, Sheraton Team

San Antonio, Texas
Reviewed 28 December 2014 via mobile

Went to the Market bar on a Saturday at 11pm. Waited at the bar for 10 minutes while the bartender flirted with someone, never once looking around. So I left. At that hour any good bar would be serving, so I went to one that did!

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Helpful?
1Thank colorful500
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We apologize for the inconvenience. This isn't usual. We thank you for providing your feedback as we take your comments very seriously and will be passing these notes along for review. We hope to have you back sometime in the future. Kind regards, Sheraton Team

San Francisco, California
Reviewed 28 December 2014

Well located downtown and in the midst of things, It provided what I needed. An old building with a lot of history. Small bathroom and even smaller sink/vanity and very little closet space gives one a challenge, and if 2 or more sharing? Yikes!

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Helpful?
1Thank bpr106
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your comments. We appreciate your feedback. We apologize for the bathroom's not being of an ideal size as the building was originally built in the early 1900s. We do look forward to hopefully seeing you again in the near future. Kind regards, Sheraton Team

Los Angeles, California
Reviewed 23 December 2014

My wife and I wanted to get away and travel for a weekend. A friend of mine recommended this place and I decided to ty it and used my SPG membership. Check is was simple and the gentleman who checked us in recommended a few places to travel to while in town. He was very professional and very friendly. The...

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Helpful?
2Thank David U
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We're please to hear that you enjoyed your stay with us! We want to thank you for staying with us and we very much hope to see you again in the future! Kind regards, The Sheraton Team

Oakville, Canada
Reviewed 23 December 2014

1. Location is downtown and walking distance to restaurants, museums, sites, etc 2. Lobby was impressive with a nice lobby bar 3. Room was very small and very dark 4. Bathroom was clean but very old and needed some maintenance (i.e. paint, tiles) 5. Service was average to below-average (i.e. hotel concierge and front desk)

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Helpful?
1Thank Punam R
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your feedback. We apologize for not meeting your expectations during your visit. We would be happy to accommodate you during a future stay if problems arise or you are unhappy with anything -- we're more than happy to look into it. Please feel free to contact us. Kind regards, The Sheraton Team

San Pedro Garza Garcia, Mexico
Reviewed 17 December 2014

The Sheraton Gunter is a great place to when you visit San Antonio, even better if you are an Spg member (Starwood member). Spg members get a 24-hour private club where you can chill, watch TV, use the business center and get free continental breakfast, sodas and snacks. A side from that plus, all the gest rooms got a new...

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Helpful?
3Thank Viviana P
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your review. We appreciate your feedback. we’re pleased to hear that you had a great experience during your stay with us and we look forward to seeing you again in the near future! Best regards, Sheraton Team

Reviewed 7 December 2014

Aside the fact that the hotel was walking distance from everything in downtown San Antonio, and the hotel itself was very inviting and welcoming, the customer service was beyond compare. The staff, especially Jeff, was extremely accommodating to ensure we had a fantastic view, since it was our first time there. Since we were there only one night, for a...

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Helpful?
5Thank MeGzalez
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your time in writing a review. We are delighted to hear you had a very pleasant experience during your stay with us. We'll definitely be forwarding your notes to Jeff who will be surely pleased to hear them! We look forward to having you back in the near future! Kind regards, The Sheraton Team

Reviewed 7 December 2014

Magnificent customer service especially from Jeff who provided us with information and offered superb stay help. Other staff such as front desk and ballet parking were all courteous and delivered amazing service. Definitely will come again.

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Helpful?
4Thank dreamchaser212
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We are very pleased to hear you had a great stay! We take your comments seriously, and will be letting Jeff know that he provided you with a great experience. We hope to see you back soon! Kind regards, The Sheraton Team

Grapevine, Texas
Reviewed 7 December 2014

Lovely hotel, great staff & location in Downtown San Antonio is only a short stroll to the river walk. Our Granddaughter loved the 'fairy land' lobby & what a lovely surprise to come down from our spacious room to find a choir singing in the lobby! Smitty, the Dalmatian, gives a 5 paws star review! A nice park just around...

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Helpful?
3Thank gypsywoman1312
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We love our four-legged furry travelers and we are delighted that both you and you and Smitty had a swell time during your recent stay with us. We can’t wait to have you back in the near future! ☺ Kind regards, The Sheraton Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 E Houston St, San Antonio, TX 78205-1801
Region: United States > Texas > San Antonio > East Side
Price Range: $208 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Sheraton Gunter Hotel San Antonio Texas
Hotel Style:
#73 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gunter Hotel San Antonio staff and other travellers.
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26 days ago
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Questions? Get answers from Sheraton Gunter Hotel San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room before settling in.”
 of 5 bubbles newhope4u, 23 Mar 2017 | Read review
“Corner unit on 10th floor was extremely spacious and no noise issues whatsoever.”
 of 5 bubbles 959robing, 16 Mar 2017 | Read review
“go elsewhere”
 of 5 bubbles scubawoman33324, 16 Mar 2017 | Read review
“Get an upgrade for a QUIETER experence.”
 of 5 bubbles 227deborahm, 12 Mar 2017 | Read review
“5th floor appears to have been renovated. Check your room before you unpack!”
 of 5 bubbles ExeterNina, 7 Mar 2017 | Read review
5 of 5