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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Gunter Hotel San Antonio
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Showing 667: English reviews
Los Angeles, California
Reviewed 23 December 2014

My wife and I wanted to get away and travel for a weekend. A friend of mine recommended this place and I decided to ty it and used my SPG membership. Check is was simple and the gentleman who checked us in recommended a few places to travel to while in town. He was very professional and very friendly. The...

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Helpful?
2Thank David U
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We're please to hear that you enjoyed your stay with us! We want to thank you for staying with us and we very much hope to see you again in the future! Kind regards, The Sheraton Team

Oakville, Canada
Reviewed 23 December 2014

1. Location is downtown and walking distance to restaurants, museums, sites, etc 2. Lobby was impressive with a nice lobby bar 3. Room was very small and very dark 4. Bathroom was clean but very old and needed some maintenance (i.e. paint, tiles) 5. Service was average to below-average (i.e. hotel concierge and front desk)

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1Thank Punam R
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your feedback. We apologize for not meeting your expectations during your visit. We would be happy to accommodate you during a future stay if problems arise or you are unhappy with anything -- we're more than happy to look into it. Please feel free to contact us. Kind regards, The Sheraton Team

San Pedro Garza Garcia, Mexico
Reviewed 17 December 2014

The Sheraton Gunter is a great place to when you visit San Antonio, even better if you are an Spg member (Starwood member). Spg members get a 24-hour private club where you can chill, watch TV, use the business center and get free continental breakfast, sodas and snacks. A side from that plus, all the gest rooms got a new...

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Helpful?
3Thank Viviana P
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your review. We appreciate your feedback. we’re pleased to hear that you had a great experience during your stay with us and we look forward to seeing you again in the near future! Best regards, Sheraton Team

Reviewed 7 December 2014

Aside the fact that the hotel was walking distance from everything in downtown San Antonio, and the hotel itself was very inviting and welcoming, the customer service was beyond compare. The staff, especially Jeff, was extremely accommodating to ensure we had a fantastic view, since it was our first time there. Since we were there only one night, for a...

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5Thank MeGzalez
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your time in writing a review. We are delighted to hear you had a very pleasant experience during your stay with us. We'll definitely be forwarding your notes to Jeff who will be surely pleased to hear them! We look forward to having you back in the near future! Kind regards, The Sheraton Team

Reviewed 7 December 2014

Magnificent customer service especially from Jeff who provided us with information and offered superb stay help. Other staff such as front desk and ballet parking were all courteous and delivered amazing service. Definitely will come again.

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4Thank dreamchaser212
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We are very pleased to hear you had a great stay! We take your comments seriously, and will be letting Jeff know that he provided you with a great experience. We hope to see you back soon! Kind regards, The Sheraton Team

Grapevine, Texas
Reviewed 7 December 2014

Lovely hotel, great staff & location in Downtown San Antonio is only a short stroll to the river walk. Our Granddaughter loved the 'fairy land' lobby & what a lovely surprise to come down from our spacious room to find a choir singing in the lobby! Smitty, the Dalmatian, gives a 5 paws star review! A nice park just around...

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3Thank gypsywoman1312
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We love our four-legged furry travelers and we are delighted that both you and you and Smitty had a swell time during your recent stay with us. We can’t wait to have you back in the near future! ☺ Kind regards, The Sheraton Team

Reviewed 6 December 2014 via mobile

Walking into the lobby Made me feel like a 5 year old princess. From valet to The staff, especially Jeff, were phenomenal! He answered every question we had and went way beyond the call of Duty to make our stay superb! I would recommend this hotel to family and friends in a heartbeat! Absolutely awesome experience; the Best ever! Thank...

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3Thank Alma G
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We’re delighted to hear that you felt like a princess during your stay with us! We value your feedback and are proud to have made your stay a pleasant experience. We very much look forward to having you back with us in the near future! ☺ Kind regards, The Sheraton Team

Lexington, South Carolina, United States
Reviewed 6 December 2014

We stayed for Thanksgiving week and the staff there was so very friendly. Beautiful rooms and attentive staff. The restaurant had good food. EVERYTHING was within walking distance! We spent two full days exploring the beautiful Downtown area.

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3Thank Julie B
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your feedback. We appreciate the time you took to write a review, and are delighted to hear you had a pleasant experience during Thanksgiving week! We very much look forward to having you back with us again in the near future! Kind regards, The Sheraton Team

Reviewed 5 December 2014 via mobile

Please visit The Market for your dining needs. We meet and were waited on by Reymundo and he is the most accommodating and nicest guy you will meet. He made us feel at home. He truely takes care of every traveler he meets. Thanks Reymundo for the great customer service.

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2Thank GFamily32
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We’re pleased to hear you had an enjoyable experience. We also thank you for mentioning that Reymundo was attentive as the staff aims to provide the best service possible – we’ll be passing the note along to him. ☺ Kind regards, The Sheraton Team

Houston, Texas
Reviewed 3 December 2014

Saw a play at the fabulous Majestic Theater and stayed across the street at a very wonderful hotel. It's also a block from the famous River Walk. While it is an old hotel, the rooms are nice size, the staff is knowledgeable and friendly, and there are quality amenities, including nice after hours bars, including a wine bar.

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2Thank Andy G
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your feedback. We are pleased to know that you had a pleasant experience during your recent stay with us and are glad that you found access to the Majestic convenient. We're also glad to know that you enjoyed the bar and wine selections. We hope to have you back again soon! Kind regards, Sheraton Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $198 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Sheraton Gunter Hotel San Antonio Texas
Hotel Style:
#73 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gunter Hotel San Antonio staff and other travellers.
6 questions
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Clarkston, Michigan
19 days ago
3 months ago
Harper, Texas
7 months ago
over a year ago

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Questions? Get answers from Sheraton Gunter Hotel San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room sizes vary a bit, so ask what you are getting. all are nice though”
 of 5 bubbles evelync942, 13 Feb 2017 | Read review
“This hotel is only a couple of blocks from the River Walk - Best to eat at the restaurants on the River Walk.”
 of 5 bubbles V6092YFdavids, 7 Feb 2017 | Read review
“Interior facing rooms are quite but have no view. There is street noise so if you are sensitive give up the view.”
 of 5 bubbles Hurricanearv, 2 Feb 2017 | Read review
“all of the rooms I've stayed in have been great-the 11 and 12 floor are incredible. you cant beat the location. The gym is nice!”
 of 5 bubbles keristewart, 25 Jan 2017 | Read review
“If you can afford it, opt for a suite. They are large.”
 of 5 bubbles Lisa_Recommends_This, 11 Jan 2017 | Read review
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