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Residence Inn San Antonio SeaWorldR/Lackland

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Residence Inn San Antonio SeaWorldR\/Lackland
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn San Antonio SeaWorldR/Lackland
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Showing 231: English reviews
Reviewed 6 November 2014

The staff were exceptionally helpful and friendly. I appreciated their excellent and personal attention to hotel guests. Everyone from the manager, to the front desk staff, to the "above and beyond service" personnel during breakfast & dinner, they all contributed to a very nice stay at this hotel gem. The free breakfasts, dinners, beer/wine, free wi-fi, & free parking also...

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Thank Dan H
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Dan H, It is Our Pleasure to provide Service that is up and beyond our Guest expectations. I will pass along your kind words to our staff. It makes us Happy that you consider us a ever lasting friend.

Houston, Texas
Reviewed 31 October 2014

My husband and I recently spent a weekend here and were very pleased with the staff and accommodations. The kitchen is fully stocked for an extended stay or just a long weekend when you want to have snacks and leftovers. The recliner is the living area was pretty tattered but still comfortable. Near a large movie theater, Salt Grass Steakhouse...

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Thank kirkfamily1
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Kirkfamily1, Thank You for the positive review. Our location is a plus when considering Hotels in San Antonio. We are working on replacing our living room chairs. If you are back in our area please look us up.

Hayden, Idaho
Reviewed 15 October 2014

Approximately 10-15 minutes away from the Truempter Gate @ Lackland. Thank you Robert for letting us Wingmoms have a room to gather in the Wednesday before the Airmans Room. This hotel goes out of there way to assist the families attending graduation. Robert will assist you with maps of the Base. Breakfast normally starts @ 0630, but on the day...

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1Thank TerreG
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Terre G, It was our pleasure to let you and your group of Wing Moms use are meeting room for your gathering. It is an honor to be considered a Great Place to stay for BMT Graduation. We Thank all Parents and Airmen for your service to our Country.

Dallas, Texas
Reviewed 13 October 2014

10 min from Sea World & 20 min from river walk. The hotel was clean and the staff was very friendly and helpful. Saw several people with pets, so I guess it's a pet friendly hotel, but it didn't smell like pets. The breakfast area has plenty of seating and the free hot breakfast was good. The hall and lobby...

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Thank April B
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

April B, Thank You for the positive comments about Hotel. We are glad you consider us the perfect place for you and your family to stay. Our location is key for the perfect get a way.

Moulton, Texas, United States
Reviewed 9 October 2014

I booked this hotel for my daughter's graduation from BMT in September. I had several family members come along with us, so we booked the 2 bedroom/2 bath room and then a regular king room for a family friend. Both of the rooms were awesome! Our room (the 2 bedroom) was just right for the kids! The food was great!...

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Thank Anjanette P
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Anjanette, Congrats to you and your daughter on her graduation from BMT. I will pass along your kind comments to our staff especially to Juan and Dolores. We appreciate your AWESOME comments concerning our Hotel.

Laguna Niguel, California
Reviewed 3 October 2014

If you are looking for a home away from home the Residence Inn Sea World on Cinema Ridge is definitely the place to stay. This hotel has a warmth, charm, and hospitality that is unparalleled. The management and staff all work together to ensure that their guests have a great experience will visiting. If you are looking for a comfortable...

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1Thank TitoBoswell
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Tito Boswell, Thank You for the positive comments about our Hotel. It is always great to read when our customer service is recognized. We look forward to hosting you again.

Dallas, Texas
Reviewed 23 September 2014

Getting to the hotel was a littel hectic, it's right off the 410 but you have to do a few turn-arounds to get over to it. It's however located right next to a movie theater and 2 well known restaurants and several fast food places. The Ingram Mall is also across the interstate. The room was large, the kitchen area...

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1Thank vicmil
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

vicmil, We are glad we were able to provide a getaway for you, your daugter and grand boys. We will attend to the condition of the sofa bed. Thank You for puting us the possible return list when you visit San Antonio again.

San Jose, California, United States
Reviewed 17 September 2014

My family recently stayed at this hotel to attend Graduation weekend at Lackland AFB. The Hotel was perfect. Location was great, easy acess to the 410 and was 10 mins via the 410 to the Hi Valley and Truemper Gates at Lackland, walking distance to restaurants (Texas Roadhouse/Saltgrass Steak house), fast food (Tacobell/KFC), movie theater (Regal 18). A quick 5...

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3Thank Proud_WingMom
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Proud_WingMom, Congratulations to You and your Airman. We want to Thank You for the great review. I need you on my Sales team. We are glad that our Hotel feels more than just a cramped Hotel room.

San Angelo, Texas
Reviewed 15 September 2014

From the time of arrival, I felt welcome. The front desk had a big smile, seemed genuinely pleased that I was there and honest in the promise that the hotel was there to be sure my stay was relaxing and pleasant. The room was immaculate. Bed and pillows comfortable although the pillows were a bit small and firm. Shower took...

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Thank dancinggoats
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Dancinggoats, We are glad we made you feel welcomed. Our housekeeping staff is proud that you found your room immaculate. If you are back in our area please consider us again.

Austin, Texas
Reviewed 26 August 2014 via mobile

I stayed at this property for several weeks for business. The property is infested with bugs: ants, bed bugs, and scorpions. Not to mention all the cats in the parking lot. I notified management multiple times, but nothing was ever done. I don't think the carpet in the room was vacuumed once over an extended stay. Half the time I...

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Helpful?
Thank Josh L
Robert C, General Manager at Residence Inn San Antonio SeaWorldR/Lackland, responded to this review

Josh L. It pains me to read that your 98 day stay with us was not top notch, I have reviewed your comments with my Housekeeping and Maintenance staff, I have addressed our attentiveness at the Front Desk with my Front Desk staff. I take fully responsibility for not making your stay as best as could be. Thank You for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Residence Inn San Antonio SeaWorldR/Lackland

Address: 2838 Cinema Rdg, San Antonio, TX 78238-4202
Region: United States > Texas > San Antonio
Price Range: $162 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio SeaWorldR/Lackland 3*
Number of rooms: 102
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Also Known As:
Residence Inn San Antonio Seaworld Hotel San Antonio
San Antonio Residence Inn
San Antonio Marriott
Residence Inn San Antonio SeaWorldR/Lackland Texas
Hotel Style:
#56 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Antonio SeaWorldR/Lackland staff and other travellers.
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Questions? Get answers from Residence Inn San Antonio SeaWorldR/Lackland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the 4th floor to avoid overhead foot traffic noise”
 of 5 bubbles PGSR2010, 30 Jan 2017 | Read review
“Try for the top floor”
 of 5 bubbles 72850007, 25 Jan 2017 | Read review
“We were on the west side of the building, 3rd floor.....saw some beautiful sunsets.”
 of 5 bubbles mbattenhouse, 24 Oct 2016 | Read review
“The first floor room was a nice treat actually. I usually stay on a high floor, but the first floor makes getting in and out faster.”
 of 5 bubbles snarks2016, 5 Jul 2016 | Read review
“All rooms I have stayed in were good.”
 of 5 bubbles nefr2015, 11 Jun 2016 | Read review
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