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24/12/2017 25/12/2017
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    Extended Stay America - San Antonio - Colonnade

    4331 Spectrum One, San Antonio, TX 78230-3120
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    USD 78*
    USD 78*
    USD 78*
    Traveller (19)
    Room & Suite (17)
    Dining (1)
    Overview
    • Excellent35%
    • Very good17%
    • Average16%
    • Poor13%
    • Terrible19%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (93)
    There are newer reviews for Extended Stay America - San Antonio - Colonnade
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    31 - 35 of 87 reviews

    Reviewed 30 June 2015 via mobile

    Everyone staff member that I encountered were all super nice and helpful. But here's what I didn't like: used bar of soap in the bathtub, several hairs in bathtub and on vanity in bathroom, the rooms have kitchens but they are not stocked, you have...More

    1  Thank Bart M
    Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 14 July 2015

    Thank you for providing us with details about your stay. I am so disappointed to hear you experienced cleanliness issues and that our amenities were not to your satisfaction. Please accept my deepest apology. To prevent this from happening again, I will be retraining our...More

    Reviewed 18 April 2015

    I did not read previous reviews of this property before I booked it. Shame on me! I stay at Extended Stay Hotels all the time. I understand their concept and know what to expect. In almost 10 years of reviewing for Trip Advisor I can...More

    Thank maranasam
    Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 24 April 2015

    I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable and I sincerely apologize for your experience. To uphold our company's high standards, we will using your comments as a training tool...More

    Reviewed 23 March 2015

    I got this room for $34 per night on Hotwire, and I still felt I overpaid. The hall smelled of smoke. The room was dirty. The hotel was outdated. I wouldn't have minded if I was looking for a one-star hotel, but a two and...More

    1  Thank Anna S
    Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 7 April 2015

    I received a copy of your review, and wanted to take a moment to personally respond. While I appreciate kind comments regarding our staff, the situation you described regarding the hotel and guest room is truly regrettable. We are very sorry for your experience. Your...More

    Reviewed 20 February 2015

    We had stayed at this motel in the past and were very happy with our stay there. I booked online, and could not beleive the condition of the room. Everything was outdated. Carpet was stained and dirty. Bathroom floor was old and stained. Behind toilet...More

    Thank Sara S
    Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 9 March 2015

    I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that there were cleanliness issues in your room during your stay. To uphold our company’s high standards, we will be coaching our staff moving...More

    Reviewed 19 February 2015 via mobile

    Halls smell like smoke and dirty. Bathroom looked like it had fungus stains next to bathtube which could be a health hazard. Smoke would come in room even though I had a smokeless room until we used a towel on the bottom part of the...More

    Thank Bizarre22
    Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 25 March 2015

    I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all comforts of home, so I'm disappointed to hear that you experienced cleanliness issues during your stay. To ensure that a situation like yours...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 71 - USD 104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, TripOnline SA, Priceline, getaroom.com, Hotwire and Cancelon so you can book your Extended Stay America - San Antonio - Colonnade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northwest Side
    • Also Known As
    • Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio ,
    • Extended Stay San Antonio ,
    • San Antonio Extended Stay ,
    • Extended Stay America - San Antonio - Colonnade Texas
    Add Photo Photos
    Traveller (19)
    Room & Suite (17)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (13)
    Bathroom (4)
    Nearby
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    Questions & Answers
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    Room Tips
    "If you get a room that is at the end of the hallway, its faster to walk the stairs than to wait for the..."
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    "The top floor was pretty quiet as there isn't anyone above you walking around but you can still hear..."
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    "Stay here if you are broke and there is no other place available."
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    "We had rooms on third floor and first and all were great"
    Read review
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