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Hyatt Place San Antonio Northwest

451 reviews
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Traveller (61)
Room & Suite (28)
Overview
  • Excellent54%
  • Very good24%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)Write a Review
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231
105
52
31
15
Show reviews that mention
All reviewscounty linesea islandhot breakfast sandwichesmedical centerfree breakfastsix flagsrestaurants within walking distanceyogurtgreat staywould recommend this hotel to anyoneeasy accessrooms were very cleanwould stay againhotel roomcleaning staffoutdoor poolbusiness trip
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1 - 5 of 434 reviews
Reviewed 4 weeks ago via mobile

I like staying at the Hyatt the rooms are so big.Has a large couch big screen tv. Thecstafc are friendly and helpful.i also like the desserts at the Starbucks in hotel.beds are comfortable. It is a great place to stay for the price.

Thank evelynkennedy
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 3 weeks ago

Thank you so much for taking the time and letting us know your experience with us. We will share your comments. Until next time, save travels. Joshua Rodriguez GM

Reviewed 4 weeks ago

Very comfortable and conveniently located by the freeway with ample free parking and a generous breakfast. the property is nice and quiet since it is set back from the freeway. I like these properties because they easily accommodate up to five persons in a room

Review collected in partnership with Hyatt Hotels
Thank FMKHA
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 4 weeks ago

Thank you so much for taking the time and letting us know your experience and how you enjoyed your stay. We appreciate your time and business. See you next time. Joshua Rodriguez General Manager

Reviewed 7 January 2018

Overall stay was ok...location is in good area and walking distance to restaurants..breakfast free but not forks to eat with and powder eggs not good. When we told the host, she just said they could not find them.

Review collected in partnership with Hyatt Hotels
Thank carlacA936XD
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 8 January 2018

Thanks for your time and letting me know your experience. We will address the shortage that happened while you were there with the kitchen untencils. Thanks Joshua Rodriguez GM

Reviewed 6 January 2018

Everything was great except for the a/c unit. Made the room really humid and didn't cool as great. Staff was great, room was clean, location very convenient! Front desk were extremely welcoming and pleasant!

Review collected in partnership with Hyatt Hotels
Thank MandieRox
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 8 January 2018

Thanks for letting us know your experience and about the AC unit. We will look into that for the next guest. thanks again Joshua Rodriguez GM

Reviewed 2 January 2018

A Mom friend and I went for a day trip to Six Flags with our children (all 10 and under) and wanted a safe, comfortable and clean place to stay and hotel was exactly what we wanted. The rooms were spacious and we were able...More

Review collected in partnership with Hyatt Hotels
Thank Lilly1999
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 3 January 2018

Thank you so much for taking the time and letting us know your experience. We appreciate your business and we will share your notes and thoughts. Happy New Year. Joshua Rodriguez General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
USD 102 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Family Hotel in San Antonio
#59 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Family Hotel in San Antonio
#59 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (28)
Questions & Answers
Ask a question
l_rungnipa
9 January 2018|
AnswerShow all 4 answers
Response from SheliannCG | Property representative |
We do not longer offer transportation from the hotel.
1
Vote
edean80
26 February 2017|
AnswerShow all 2 answers
Response from Cangrum | Reviewed this property |
I don't know the difference. I usually just get a regular room which has 2 full beds and a pullout couch
0
Votes
madib236
14 June 2016|
AnswerShow all 3 answers
Response from Sergio D | Property representative |
We would be more than happy to offer you our discounted government rate. Feel free to call me, Natalie or Theresa directly at 210-561-0099.
0
Votes
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12
Room Tips
"Don't choose Rm. 614 or 615"
Read review
"Rooms farther away from the elevator are quieter."
Read review
"Bring Apple TV or HDMI Cord as can hook it up to TV"
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"If you need ice stay on floors 3 & 5. Ice makers only on those floors."
Read review
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