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Hotel Indigo San Antonio Riverwalk

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Hotel Indigo San Antonio Riverwalk
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo San Antonio Riverwalk
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Showing 817: English reviews
Reviewed 26 September 2015 via mobile

Friendly staff, clean hotel, large rooms, with an excellent location. Direct access to Riverwalk and quite a few good restaurants within walking distance. Very good breakfast options provided. Nice bar area as well as an outdoor patio area as well. Our go to hotel when in San Antonio.

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Helpful?
2Thank Roman T
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much! We were so pleased to hear that you enjoyed our breakfast, rooms, location, bar and that you found our staff to be friendly! We can't wait to see you again the next time you are in the San Antonio area!

Dallas, Texas
Reviewed 23 September 2015 via mobile

Renae checked us in and she was friendly and efficient. She even got us upgraded to riverwalk view with a balcony. It was obstructed slightly by trees which was fine since we like privacy. It was perfect! Thank you Renae!!! The hotel and our room was very clean. I loved the rosemary mint shampoo and need to find where I...

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Helpful?
Thank JJarrell1320
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a fantastic review! We were so happy to hear that you enjoyed the hotel so thoroughly! All of your amazing compliments will certainly be passed along to the staff! We can't wait to see you again the next time you are in the San Antonio area!

Trinity
Reviewed 22 September 2015

Staff was very attentive! My room was clean. I needed an extra blanket and the lady return within in five minutes with it. so handy having a Keurig in the room!! I only had room service which was good. I will definitely return.

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1Thank nanda0810
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow thank you so much! We were certainly happy to hear you enjoyed the room service as well as our staff! We can't wait to see you again the next time you are visiting San Antonio!

Austin, Texas
Reviewed 18 September 2015 via mobile

I loved my stay here. The staff is amazing. James at the hotel bar was so helpful and sweet. Everyone from the front desk to the maintenance staff asked how my stay was going and if there was anything they could do for me. I loved the personal text asking if I ever needed anything to please text or call....

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Helpful?
Thank Ashley S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much! We always enjoy hearing from our guests and this review is no different! We were thrilled to hear you enjoyed our staff and your stay so thoroughly! We can't wait to see you again in the future!

Grapevine, Texas
Reviewed 17 September 2015

My wife and I stayed here while attending our granddaughter's wedding. The front staff was very welcoming and helpful. We had no problems making special arrangements for other family members arriving later. The room was attractive with colorful artwork in a southwestern motif. The hotel property had a rear exit to a nice garden area, and steps leading down to...

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2Thank Billd39
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for all of your kind words! We were so happy to hear that you found our staff to be welcoming and helpful as well as our rooms to be attractive! We certainly hope to see you again the next time you are travelling to the San Antonio area!

San Antonio, Texas
Reviewed 16 September 2015 via mobile

We stayed here 2 nights with our pet and had no problems with the hotel or staff. Everyone was friendly and accommodating. Our room was clean and didn't notice a smell anywhere in the hotel like others say. There are stops close by for trolley or the river taxi. The area of the riverwalk where this hotel is located is...

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Thank Robert M
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for this great review! We were so glad to hear you enjoyed our location on the quieter side of the riverwalk and that you found our staff to be friendly! We certainly look forward to seeing you again the next time you are in the San Antonio area!

Midland, Texas
Reviewed 16 September 2015

We booked the room on Hotwire and ended up a little bit farther away from our desired location, but a little walking was good for us! Our room was very comfortable and clean, the staff was very attentive and friendly. We requested more coffee for the next morning and it was brought to our room within 5 minutes. I was...

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Helpful?
Thank kathud54
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you enjoyed our location and found our staff to be friendly and accommodating! We always enjoy hearing from our guests and we can't wait to see you again the next time you are visiting the San Antonio area!

South Florida, Florida
Reviewed 16 September 2015

I stayed last month at the Hotel Indigo for one night. We were traveling through Texas and were going to see the Alamo the next day. The hotel overall was good, but not great. The aspects I liked were that it was nicely decorated, both lobby and room, the bed was comfortable, and the desk person who checked me while...

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4Thank girlgoesglobal14
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for this review. We were so sorry to hear that you encountered a few issues with your recent stay and that you felt the main area on the river was a bit too far for your tastes. We certainly appreciate your feedback as it is how we grow and improve and we hope to see you again the...

Reviewed 14 September 2015 via mobile

The good first, it was a fast check-in & nicely decorated room/lobby. Now the bad, I stayed in 2 different rooms & both rooms had items from previous guests. Kids toys under the ottoman & dirty women's panties on floor as if the room had not been cleaned. I called front desk & it was if they didn't care. No...

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Helpful?
4Thank Runnin26
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave this review for our hotel. We always appreciate feedback from our guests as is it is how we grow and improve. We were so sorry to hear that you encountered these issues with our recent stay with us. Our General Manager has been notified and will be in contact with...

Hockessin, DE
Reviewed 14 September 2015 via mobile

This could be a nice hotel if it was cleaner and better maintained. The beds were nice and very comfortable. But the hallways smelled so awful. I don't know what from but it could have been the incredibly disgusting rugs that looked like they hadn't been cleaned in years, literally. Even my four year old commented on the smell. One...

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1Thank 4,298
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for taking the time to leave this review. We were so sorry to hear that you encountered a few issues regarding your recent stay with us. We strive to ensure all of our guests enjoy their time with us and we apologize for this not being the case for you. We have addressed these issues within the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: $176 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Indigo San Antonio Riverwalk Texas
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
15 questions
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San Antonio, Texas
over a year ago
Toronto, Canada
19 days ago
Winnipeg, Canada
9 months ago

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“every room has a great view but the balcony suites at the end on the top floor are amazing”
 of 5 bubbles michellenV659GZ, 10 Feb 2017 | Read review
“Ask for one of the rooms facing the River Walk with a balcony.”
 of 5 bubbles 2fridad, 6 Feb 2017 | Read review
“Ask at front desk”
 of 5 bubbles 470barbiem, 1 Feb 2017 | Read review
“Pick River View Room for Sure!”
  • Fabulous View of Tobin Center - cool at night!
 of 5 bubbles scooterchuck, 30 Jan 2017 | Read review
“rooms in the back are nice with balconies overlooking the Riverwalk...a bit more expensive though..”
 of 5 bubbles 717Hank, 28 Jan 2017 | Read review
5 of 5