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Hotel Indigo San Antonio Riverwalk

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821 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo San Antonio Riverwalk
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Showing 801: English reviews
Midland, Texas
Reviewed 16 September 2015

We booked the room on Hotwire and ended up a little bit farther away from our desired location, but a little walking was good for us! Our room was very comfortable and clean, the staff was very attentive and friendly. We requested more coffee for the next morning and it was brought to our room within 5 minutes. I was...

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Helpful?
Thank kathud54
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you enjoyed our location and found our staff to be friendly and accommodating! We always enjoy hearing from our guests and we can't wait to see you again the next time you are visiting the San Antonio area!

South Florida, Florida
Reviewed 16 September 2015

I stayed last month at the Hotel Indigo for one night. We were traveling through Texas and were going to see the Alamo the next day. The hotel overall was good, but not great. The aspects I liked were that it was nicely decorated, both lobby and room, the bed was comfortable, and the desk person who checked me while...

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4Thank girlgoesglobal14
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for this review. We were so sorry to hear that you encountered a few issues with your recent stay and that you felt the main area on the river was a bit too far for your tastes. We certainly appreciate your feedback as it is how we grow and improve and we hope to see you again the...

Reviewed 14 September 2015 via mobile

The good first, it was a fast check-in & nicely decorated room/lobby. Now the bad, I stayed in 2 different rooms & both rooms had items from previous guests. Kids toys under the ottoman & dirty women's panties on floor as if the room had not been cleaned. I called front desk & it was if they didn't care. No...

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4Thank Runnin26
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave this review for our hotel. We always appreciate feedback from our guests as is it is how we grow and improve. We were so sorry to hear that you encountered these issues with our recent stay with us. Our General Manager has been notified and will be in contact with...

Hockessin, DE
Reviewed 14 September 2015 via mobile

This could be a nice hotel if it was cleaner and better maintained. The beds were nice and very comfortable. But the hallways smelled so awful. I don't know what from but it could have been the incredibly disgusting rugs that looked like they hadn't been cleaned in years, literally. Even my four year old commented on the smell. One...

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1Thank 4,298
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for taking the time to leave this review. We were so sorry to hear that you encountered a few issues regarding your recent stay with us. We strive to ensure all of our guests enjoy their time with us and we apologize for this not being the case for you. We have addressed these issues within the hotel...

Austin, Texas
Reviewed 8 September 2015

I had a king sized bed on the first floor, and was very well pleased with the room. The bathroom was comfortable, and the shower massage felt great. Most of all the wonderful and accommodating staff was exceptional with cu do's to Dee and Robert, they are the best. The breakfast omelet meal from the in house dinning room, was...

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Thank Newton W
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a great review! Your compliments will certainly be passed along to Dee and Robert! We look forward to seeing you again in the future!

Reviewed 8 September 2015 via mobile

Nice hotel. Hardwood floors, flat screen TV, kitchenette with sink. The river walk access was great, just walk through the courtyard and you're on on it. There's a B-Cycle bike share location at the library a couple of blocks away, which made it easy to get around downtown, since the location is a little bit out of the way for...

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Thank BetterOnDownTheRoad
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the great feedback! We appreciate you taking the time to leave this review and we were so happy to hear that you enjoyed our amenities, rooms, and location! We hope to see you again the next time you are visiting the San Antonio area!

St.Paul Mn
Reviewed 6 September 2015

I stayed here for one night from Sun to Mon. I have stayed at two other Riverwalk hotels that are more centrally located so I was feeling a little bit sorry for myself that I would have to walk to the center of things. I shouldn't have.First of all. It's THE RIVERWALK. That's what your supposed to do right? Secondly....

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Thank butchpSt_PaulMn
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a kind and fantastic review! We were thrilled to hear that you found our staff to be friendly and that you enjoyed our location and beds! We certainly hope to see you again the next time you are visiting the San Antonio area!

Texas
Reviewed 30 August 2015 via mobile

The hotel is located on the San Antonio river with access from their patio. In the morning we enjoyed running along the river walk before breakfast. There was a great view from our room of the river below and we really enjoyed our stay. Maria and Renea at the front desk were helpful. We will certainly come again.

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1Thank colemanzero
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave this fantastic review! We always enjoy hearing from our guests and we were so pleased to hear that you enjoyed our location on the river! Your compliments to Maria and Renae will certainly be passed along! We look forward to seeing you again the next time you are in the...

Texas
Reviewed 24 August 2015

We were happy with this location. It is on the riverwalk, but about 15 minutes away (walking) from the busy parts and the River Center Mall. Our room was pretty and had an excellent view of the river. Can't say enough about Renae, who is a shining example of customer service. She went above and beyond to meet our needs....

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Helpful?
Thank TexasBeachgoer1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a great review! We will certainly pass along your compliments to Renae! We look forward to seeing you again the next time you are visiting the San Antonio area!

Angleton, TX
Reviewed 24 August 2015

We met my son and daughter-in-law in San Antonio on Friday night for a brief overnight visit. My son and his wife drove up from Saltillo to the Mexican Consulate in San Antonio to get his work visa on Friday, and we met them at the Hotel Indigo Riverwalk. I liked this hotel because while it's directly on the river,...

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Helpful?
Thank Kathy W
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We appreciate you taking the time to leave this review! We were so pleased to hear that you enjoyed our location and that you found our staff to be courteous and friendly! We look forward to seeing you again the next time you are in the San Antonio area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: $145 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Indigo San Antonio Riverwalk Texas
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
6 months ago
Kokomo, Indiana

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles jim2golf, 15 Nov 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, 15 Nov 2016 | Read review
“AC unit is a below the window unit (i.e., not central); you'll either end up freezing or with a damp/humid room consistently, so be advised.”
 of 5 bubbles rct415, 12 Nov 2016 | Read review
“River view rooms have construction going on either side and most of terrace is used for materials preparation and movement.”
  • Half inch gap between closed door and frame - security and fire risk
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Get a room with a terrace and inspect the view before accepting the room.”
 of 5 bubbles Hank_In_AL, 5 Oct 2016 | Read review
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