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Hotel Indigo San Antonio Riverwalk

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820 Reviews from our TripAdvisor Community

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Showing 800: English reviews
Tyler, Texas, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2015 via mobile

Hotel was clean, rooms were nice and comfortable, however, restaurant leaves much to be desired. We were without wifi for 2 days and the front desk had us call the server to spend over an hour on the phone to find out that it was the router closest to our room that was the problem. Finally offered us a new... More 

Helpful?
Thank Michelle R
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We appreciate you taking the time to leave this review. We encourage our guests to leave any and all feedback as it is how we grow and improve. We were glad to hear that you found the rooms to be nice and comfortable and we certainly hope to see you again the next time you are travelling to the San... More 

Liverpool
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 September 2015

We stayed for two nights and after a quick check and putting our bags into our large bedroom we asked reception how we got on to the river walk and downtown and the receptionist escorted us through the lobby, bar area, dining area across the small courtyard and down the steps and explained how the water taxis work, most hotels... More 

Helpful?
Thank pauldLiverpool
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We thank you for taking the time to leave this review. We always appreciate hearing from our guests and we were so happy to hear that you had a pleasant stay with us. We look forward to seeing you again the next time you are visiting San Antonio. More 

Caloundra, Australia
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 September 2015

I had a 7 day stay in San Antonio at Hotel Indigo River-walk. The hotel is about a 10 minute walk along the River-walk away from the main entertainment / restaurant hub. It's quite a pleasant hotel. It's clean and the staff are quite friendly and professional. The building is old Spanish in design with high ceilings and reasonable facilities.... More 

Helpful?
Thank Neil M
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for taking the time to write this review. We were thrilled to hear that you found our staff to be friendly and professional. We hope to see you again the next time you are travelling to the San Antonio area. More 

Level Contributor
277 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 September 2015 via mobile

Friendly staff, clean hotel, large rooms, with an excellent location. Direct access to Riverwalk and quite a few good restaurants within walking distance. Very good breakfast options provided. Nice bar area as well as an outdoor patio area as well. Our go to hotel when in San Antonio.

Helpful?
2 Thank Roman T
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much! We were so pleased to hear that you enjoyed our breakfast, rooms, location, bar and that you found our staff to be friendly! We can't wait to see you again the next time you are in the San Antonio area! More 

Dallas, Texas
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 September 2015 via mobile

Renae checked us in and she was friendly and efficient. She even got us upgraded to riverwalk view with a balcony. It was obstructed slightly by trees which was fine since we like privacy. It was perfect! Thank you Renae!!! The hotel and our room was very clean. I loved the rosemary mint shampoo and need to find where I... More 

Helpful?
Thank JJarrell1320
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a fantastic review! We were so happy to hear that you enjoyed the hotel so thoroughly! All of your amazing compliments will certainly be passed along to the staff! We can't wait to see you again the next time you are in the San Antonio area! More 

Trinity
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 September 2015

Staff was very attentive! My room was clean. I needed an extra blanket and the lady return within in five minutes with it. so handy having a Keurig in the room!! I only had room service which was good. I will definitely return.

Helpful?
1 Thank nanda0810
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow thank you so much! We were certainly happy to hear you enjoyed the room service as well as our staff! We can't wait to see you again the next time you are visiting San Antonio! More 

Austin, Texas
1 review
Reviewed 18 September 2015 via mobile

I loved my stay here. The staff is amazing. James at the hotel bar was so helpful and sweet. Everyone from the front desk to the maintenance staff asked how my stay was going and if there was anything they could do for me. I loved the personal text asking if I ever needed anything to please text or call.... More 

Helpful?
Thank Ashley S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much! We always enjoy hearing from our guests and this review is no different! We were thrilled to hear you enjoyed our staff and your stay so thoroughly! We can't wait to see you again in the future! More 

Grapevine, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2015

My wife and I stayed here while attending our granddaughter's wedding. The front staff was very welcoming and helpful. We had no problems making special arrangements for other family members arriving later. The room was attractive with colorful artwork in a southwestern motif. The hotel property had a rear exit to a nice garden area, and steps leading down to... More 

Helpful?
2 Thank Billd39
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for all of your kind words! We were so happy to hear that you found our staff to be welcoming and helpful as well as our rooms to be attractive! We certainly hope to see you again the next time you are travelling to the San Antonio area! More 

San Antonio, Texas
Level Contributor
1 review
Reviewed 16 September 2015 via mobile

We stayed here 2 nights with our pet and had no problems with the hotel or staff. Everyone was friendly and accommodating. Our room was clean and didn't notice a smell anywhere in the hotel like others say. There are stops close by for trolley or the river taxi. The area of the riverwalk where this hotel is located is... More 

Helpful?
Thank Robert M
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for this great review! We were so glad to hear you enjoyed our location on the quieter side of the riverwalk and that you found our staff to be friendly! We certainly look forward to seeing you again the next time you are in the San Antonio area! More 

Midland, Texas
1 review
Reviewed 16 September 2015

We booked the room on Hotwire and ended up a little bit farther away from our desired location, but a little walking was good for us! Our room was very comfortable and clean, the staff was very attentive and friendly. We requested more coffee for the next morning and it was brought to our room within 5 minutes. I was... More 

Helpful?
Thank kathud54
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you enjoyed our location and found our staff to be friendly and accommodating! We always enjoy hearing from our guests and we can't wait to see you again the next time you are visiting the San Antonio area! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: $147 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Indigo San Antonio Riverwalk Texas
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
6 months ago
Kokomo, Indiana

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles jim2golf, 15 Nov 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, 15 Nov 2016 | Read review
“AC unit is a below the window unit (i.e., not central); you'll either end up freezing or with a damp/humid room consistently, so be advised.”
 of 5 bubbles rct415, 12 Nov 2016 | Read review
“River view rooms have construction going on either side and most of terrace is used for materials preparation and movement.”
  • Half inch gap between closed door and frame - security and fire risk
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Get a room with a terrace and inspect the view before accepting the room.”
 of 5 bubbles Hank_In_AL, 5 Oct 2016 | Read review
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