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Wyndham San Antonio Riverwalk

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2,003 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham San Antonio Riverwalk
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Showing 1,994: English reviews
Killeen, Texas
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank tj1311998
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

Lansing, Michigan
Reviewed 2 weeks ago via mobile

Recently stayed for 3 nights. Room is small but nice enough. Good breakfast buffet but pricey unless purchased with room. It's on the Riverwalk but not in the Downtown Riverwalk, which I was disappointed with but down some stairs to get a river taxi or an enjoyable long walk to town or the other way to The Pearl. Pool and...

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Helpful?
Thank Meme2314
Preston B, Chief Engineer at Wyndham San Antonio Riverwalk, responded to this review

Thank you for taking the time to share your thoughts. I am happy to hear that you found our Hotel Nice however we would prefer to have given you an Outstanding experience. Many guests enjoy our more peaceful location to the noisy hustle and bustle which is just a few blocks away. Overall we would love a second opportunity to...

Houston
Reviewed 2 weeks ago via mobile

This hotel was a pleasant stay. It worked for my family and I. Rooms were clean and cozy. Good price and breakfast was good as well. It served it's purpose for our visit to this city. Housekeeping was on there job as usual.

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Helpful?
Thank Jawanda A
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Jawanda A., Thank you for your compliments on our housekeeping team. I was delighted to hear your room was to your liking. We all look forward to your return this summer. Kevin.Latone@sawyn.com 210-362-6430

Paris, Texas
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Thank ParisWH
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

North Richland Hills, Texas
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Thank halh976
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Tacoma, Washington
Reviewed 2 weeks ago via mobile

Stayed here last week for 5 nights. Property could use some upkeep and upgrades but it is in a pretty good location and the staff for the most part was very courteous friendly (exception will be discussed later). First the not so good; much of the carpeting and walls were well worn and in need of updating. Ceiling tiles over...

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Helpful?
Thank SDHBERG
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

SDHBERG, Thank you for taking the time to share your concerns and opinions online with fellow travelers. While I am happy to hear that you found most all of our staff friendly, I do have to apologize that you had an issue with our bell staff and retrieving your luggage. It is certainly not in the Wyndham culture for us...

Rex, Georgia
Reviewed 2 weeks ago

The staff is really nice. The room was decent. However, it does not come with a fridge or microwave. Those items are for rent for $15 apiece for the duration of your stay. The thermostat does not go below 65 without calling for maintenance( I like to sleep in a cold room). The breakfast buffet is decent. It is about...

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Helpful?
Thank workingformyboys
Management response:

Thank you for taking the time to give us feedback about your stay. I am sorry to hear that you were disappointed with your stay. We strive to make every guests stay a great experience. Typically 65 degrease is cold enough for our guests it is rare that someone would want the room colder then that but as you mentioned...

Mesa
Reviewed 2 weeks ago via mobile

If you are traveling to San Antonio Texas avoid Wyndham San Antonio Riverwalk. The room was OK, but the food was disgusting at best and extremely overpriced. Their accessible rooms are not. The accessible room I stayed in was barely accessible. If you like to enjoy your hotels when you travel, AVOID the Wyndham Riverwalk at all costs.

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Helpful?
Thank Stephen W
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Stephen W., I appreciate your taking time to share your feedback on your recent visit with us. I am concerned we did not meet your F&B or accessible room accomodations. I looked at your reservation and the request was for a standard king. You may have made the ADA request upon check-in. Half of our ADA rooms have a roll...

Reviewed 2 weeks ago

I stayed here for one night, place was ok, parking was alright. Bed was old super noisy just by gently sitting on it. I traveled 3 hours to get to hotel only to finally be able to get my room keys and they weren't even activated, my room was charged to my card even though they had strict instructions to...

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Helpful?
Thank Selgirly15
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

Hello, Thank you for staying with us during your recent stay in San Antonio. I apologize about your bed being noisy and about your key cards not working on your first try. I am not sure what you mean about waiting for a refund on your credit card. If you have still not received it please email it so I...

Houston, Missouri
Reviewed 2 weeks ago

Nice hotel , parking was a little confusing and very pricey. Have to use your hotel key for elevators for security reasons.

Review collected in partnership with Wyndham Hotel and Resorts
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Thank N7102EMpamelac
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

N7102EMpamelac, Thank you for taking the time to share you observations online. I am glad that you found our Hotel very nice. Our guests do appreciate our security we provide them throughout our property, and having to utilize your room key to access your guest floor is a plus. I am sorry that you found our parking pricey, but I...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: $212 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
Wyndham San Antonio Riverwalk Texas
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for a corner room. Pool is on the 3rd floor.”
593kathryna, 5 Apr 2017 | Read review
“We were on 17th floor and had an awesome view of the river walk and the whole city.”
995IreneS995, 30 Mar 2017 | Read review
“All three of the rooms we had were on different floors but all looked the same.”
andreaj128, 16 Mar 2017 | Read review
“Higher up for a view”
542dannym, 5 Mar 2017 | Read review
“Our room was 19th floor and there were no problems”
patk935, 1 Mar 2017 | Read review
5 of 5