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Hawthorne Hotel

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#1 of 2 Hotels in Salem
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1,864 Reviews from our TripAdvisor Community

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Showing 1,841: English reviews
Northfield
Reviewed 1 October 2014

We love the atmosphere of the hotel. Everything we do in Salem is within walking distance. Everyone is so friendly! The rooms are very clean. The food in the Tavern is excellent and very reasonably priced. I can't imagine staying any place else when visiting Salem!

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Helpful?
Thank Jacie7787
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jacie7787, Thank you for your review of the Hawthorne Hotel. You touched on so many wonderful aspects of the Hotel, from our excellent location in historic Salem, to our comfortable rooms, cozy Tavern, and of course our amazing staff. I will be sure to share your compliments with our team. We hope to see you again soon. Best, Juli...

Cleveland, Ohio
Reviewed 30 September 2014

If you are looking for a beautiful, historic hotel in Salem this is the place. The location is perfect. I would suggest talking to someone when booking a room. Due to the fact the building is so old there are different sizes to rooms and bathrooms. We were there for a wedding weekend and family booked many rooms. Our room...

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Helpful?
2Thank mcpeek729
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear mcpeek729, Thank you for your review of the Hawthorne Hotel. I’m glad that you enjoyed your stay with us, and appreciate you sharing feedback about our variety of room sizes and styles with TripAdvisor readers. As a historic hotel, we have thirteen different room types, all of which vary in size and style. We always suggest that our guests...

Ohio
Reviewed 30 September 2014

All in a good way. Beautifully restored building,great location, convenient parking, helpful staff, comfortable rooms all made for a great stay. There is room for improvement in restaurant service, especially at breakfast. Food was good except you really had to look for help. Maybe they were understaffed. The porter that helped with luggage was pretty cold and unfriendly. He told...

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Helpful?
Thank gbthree
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear gbthree, Thank you for your review of the Hawthorne Hotel. I’m pleased that overall you enjoyed your visit with us, and that your room was comfortable. It would be helpful to us to know more about when you stayed so that we can look into the issue you had with breakfast, as well as with the gentleman who helped...

Belmont, Massachusetts
Reviewed 30 September 2014

On 9/27/14 we had a rehearsal dinner in the Sophia Room at the Hawthorne Hotel for a party of 45. From the initial planning of the dinner through the actual dinner everything went smoothly. During the planning stages the staff went out of their way to accommodate us and to make thoughtful suggestions. When 9/27/14 finally arrived we were anxious...

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Helpful?
Thank William D
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear William D, First of all, congratulations to your son and his new wife, and to your family on such a wonderful occasion! Secondly, thank you for allowing us to be a part of such a special day and for writing this lovely review. As I’m sure you can imagine, we host a number of events and weddings at the...

Brooklyn, New York
Reviewed 30 September 2014

Late Sept 2014 we stayed at the Hawthorne Hotel in Salrm Ma. It is an old hotel in operation since 1925. I am sure it has been upgraded many times since than but the furnishings in the rooms can use a little sprucing up. The staff is very nice and accomodating especially Sarah at the front desk who should probably...

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Helpful?
Thank marvern464
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear marvern464, Thank you for your review of the Hawthorne Hotel. I’m glad that you enjoyed your stay with us, and that the wedding you attended was just as enjoyable. It is always our pleasure to be allowed a role in someone’s special day, and so I will be certain to share your compliments with our Catering and Banquets teams,...

São Paulo, São Paulo, Brazil
Reviewed 29 September 2014

I stayed with a group of Brazilian people at the Hawthorne Hotel, in Salem. Services were excelent, particularly the front desk staff. They were very helpful because most people did not speak English. I also thank Ms. Juli (Manager) for her kind attention.

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Helpful?
Thank Dinaura J
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Dinaura J, Thank you for your review of the Hawthorne Hotel. I’m pleased that you and your group enjoyed your stay with us, and appreciate your kind words for our staff. It is always lovely to know that our team is making our guests feel so welcome. I enjoyed meeting you and your team, and am glad we were...

Toronto
Reviewed 29 September 2014

I booked the Hawthorne because I wanted a unique experience in a historic town and it definitely didn't let me down. The room we reserved was very clean and well appointed with nice finishes. I will warn you that the smaller room they have is very small. We expected this as we know some historic hotels tend to be on...

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Helpful?
Thank Kyle71473
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Thank you for your review of the Hawthorne Hotel. I’m glad that you enjoyed your stay with us and that you appreciated the unique charm of our historic hotel. We, too, find that our atmosphere blends so well with historic Salem. I’m pleased that you also enjoyed our excellent location. Being centered in downtown Salem, we are so lucky to...

Van Nuys CA
Reviewed 29 September 2014

Our last day of vacation before heading back to Calif. we wanted to see Salem. We picked hotel because of the location, close to all attractions. We Arrived early and our room was not ready so the staff told us to go ahead and use the parking lot and gave us a walking map of the city. After a couple...

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Helpful?
Thank GaryVanNuysCA
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear GaryVanNuysCA, Thank you for your review of the Hawthorne Hotel. I’m so pleased that you enjoyed your stay with us from the moment you first arrived. We know how important it is to many of our guests that they have as much time as possible to enjoy all there is to do and see in Salem, so I’m glad...

Ashaway, Rhode Island, United States
Reviewed 28 September 2014

Great stay!Have not slept better at a hotel before.The staff were extra nice and friendly.The coffee was fantastic and the breakfast we had was very tasty.The location was also ideal and the room very clean.The only downside was no on-site pool and the toilet paper roll in the lobbies mensroom was placed to high up and was hitting my shoulder,otherwise...

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Helpful?
Thank Craig L
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Craig L, Thank you for your review of the Hawthorne Hotel. I’m glad that you had a restful night’s sleep with us! We receive many compliments on our mattresses (made right here in Salem), pillows, and cozy bedding. We do offer complimentary passes to the local YMCA which is home to two swimming pools, so should you ever stay...

Lawrenceville, New Jersey
Reviewed 27 September 2014

When I arrived to check in on Tuesday, September 23rd, I found out I was VIP for Wednesday. WOW!! This is my second time staying at the Hawthorne Hotel and loved everything about it. They flew two flags of my choice and I selected New Jersey since it's my home state and Russia because of my heritage. The staff was...

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Helpful?
1Thank Lena R
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Lena R, Thank you for your review of the Hawthorne Hotel. We absolutely LOVE our VIP of the Day program and how it enables us to make our guests feel a little more special than we already do as well as get to know those guests a little bit better—usually through the flags they choose! I’m glad that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, On Salem Common, Salem, MA 01970
Region: United States > Massachusetts > Salem
Price Range: $146 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor is supposed to be very haunted. We stayed on 4th.”
  • 4th floor room
 of 5 bubbles , 24 Nov 2016 | Read review
“The suites are well worth the extra cost.”
 of 5 bubbles barbararaelavaqu, 13 Nov 2016 | Read review
“During the October Season Packages are offered, look to book the year before.”
 of 5 bubbles JosephN531, 6 Nov 2016 | Read review
“I requested a quiet room and it was granted (I was on the 5th floor).”
 of 5 bubbles Emilialoves2travel, 3 Nov 2016 | Read review
“The sixth floor is a pet-friendly floor, so if you don't want to be near potential noise, let the Concierge know ahead of time.”
 of 5 bubbles Oldradioguy, 1 Nov 2016 | Read review
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