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Hawthorne Hotel

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Traveller (556)
Room & Suite (315)
Dining (73)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (2,064)
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1,333
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130
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1,333
491
130
39
43
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All reviewstavern on the greenbeautiful historic hotelrooms are smallan older hotelhalloween ballwithin walking distancethe general managerfront desk staffthe peabody essex museumtwo queen bedsfree parkingnew englandwitch museumvisiting salemthe publobbywedding
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21 - 25 of 2,036 reviews
Reviewed 22 January 2018 via mobile

This hotel is in a great location, has friendly helpful staff and complimentary tea/coffee/apple cider in the lobby. We enjoyed our stay and will return. The rooms are however a little small and have strange showers (pretty sure the shower used to be a closet)....More

Thank AdelleSydney
Response from GMHawthorneHotel, Manager at Hawthorne HotelResponded 29 January 2018

Hi AdelleSydney, Thank you for taking the time to review us! Being a historic building, we definitely have some quirky rooms. Its a strong possibility that your shower was a closet at some point. We are glad to hear that you enjoyed your stay! Best...More

Reviewed 17 January 2018

We stayed on the top floor--spent a little extra to get a room with a view and it was worth it. It's a historic hotel but seems like they've just done some renovations because the furnishings, lobby, etc. seemed very fresh and clean. Probably the...More

Thank Margaret L
Response from GMHawthorneHotel, Manager at Hawthorne HotelResponded 29 January 2018

Hi Margaret L, Thank you for your review and your kind words. We are glad to hear you enjoyed your stay and look forward to seeing you again soon! Best Regards, Hotel Management

Reviewed 15 January 2018

We attended a wedding in Salem (at a different location) and rather than driving home, decided to stay overnight. That was a mistake. Two weddings were occurring in the hotel that evening and those guests took their celebrations to their hotel room (on our floor)...More

Thank Laura02116
Response from GMHawthorneHotel, Manager at Hawthorne HotelResponded 29 January 2018

Hi Laura02116, Thank you for taking the time to review us. We are sorry to hear that the hotel was noisy during your stay. Being a historic property, we do have some thinner walls within the building. However, it does sound like our noise policy...More

Reviewed 4 January 2018

Our room was very clean and fairly warm for such a cold snap we are in. The bathroom was freezing but still the shower was warm and nice. All the rooms are pretty small and that might account for why the night stand looks like...More

Thank Tina C
Response from GMHawthorneHotel, Manager at Hawthorne HotelResponded 29 January 2018

Hi Tina C, Thank you for taking the time to review us. We are glad to hear you enjoyed your stay on what sounds like a very cold night! Best Regards, Hotel Management

Reviewed 4 January 2018 via mobile

We stayed here on a FREEZING January night. Typical small but super clean bedroom. The bathroom was so cold we couldn't take showers - no, really! When we complained in the morning they comped us breakfast. And, both their restaurants are very good.More

Thank MaineNick
Response from GMHawthorneHotel, Manager at Hawthorne HotelResponded 29 January 2018

Hi MaineNick, Thank you for your review. I'm sorry to hear that your bathroom was so cold. The temperature can sometimes be tricky to control in an old building like this, but we will certainly address this with our maintenance team. Glad to hear that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 147 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 147 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (556)
Room & Suite (315)
Dining (73)
Pool & Beach (2)
Amenities (24)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Jane A
8 March 2018|
AnswerShow all 4 answers
Response from Sherry M | Reviewed this property |
Call the hotel. October is a big month!
0
Votes
SandraCalado
26 July 2017|
AnswerShow all 9 answers
Response from 19,222 | Reviewed this property |
yes...plenty right behind the hotel
0
Votes
meaniec2017
22 July 2017|
AnswerShow all 9 answers
Response from David C | Reviewed this property |
Yes, our rooms had safes
1
Vote
Room Tips
"The 6th floor is supposedly haunted, however I didn't encounter any creepy ghosts ;)"
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"The rooms are all different, so be sure to ask about size, location, and any special needs you may have."
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"Try the meatloaf and relax in the tavern."
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"We needed a roll away so be sure to double check if you're using an online service. T"
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