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Hilton Tucson East

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Hilton Tucson East
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875 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Ennis, Texas
Reviewed 4 November 2015

older Hilton hotel. Stayed for a weekend. Near restaurants and shopping. Close to downtown. I stay at alot of Hilton hotels for work during the week. I was not impressed with the breakfast. Also the hilton guest lounge for diamond memories did not have a great assortment of drinks and was not restocked throughout the day.

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Helpful?
Thank Heather H
M R, General Manager at Hilton Tucson East, responded to this review

Thanks for your review. The free beverages including water, coffee and sodas in the Executive Level are for all guests, including HHonors diamond level reward program members. Should a guest want something else, a great variety of beverages are available in the restaurant, the lounge and through room service.

Seattle, United States
Reviewed 2 November 2015

Hilton always has a good standard, but i have to say these guys really excel. The staff here is second to none, anywhere, at any resort. Tucson has alot of places to stay, and I have stayed at most of them..but this place is my fave. You will stay in a place that has beautiful views and a great surrounding...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Charles S P
M R, General Manager at Hilton Tucson East, responded to this review

Thanks for your five star review!

Kailua, Hawaii
Reviewed 26 October 2015

Pros first: a good solid exec lounge with drinks--a nice touch which you don't find in most domestic Hilton properties. As Diamond member got comp breakfast buffet--also solid. Con: 0555am "wake up call" from delivery truck directly below my room--not cool. This probably would have been mitigated had I been upgraded to one of the two exec levels (higher floors)....

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Helpful?
Thank Kahlua G
M R, General Manager at Hilton Tucson East, responded to this review

Thanks for your review. We're glad you enjoyed your stay. We feel bad that your dissatisfaction with the brand reservations e-checkin system affected your stay. We would be happy to assist you personally when you next checking to get you exactly what you want.

Buda, Texas
Reviewed 24 October 2015 via mobile

We are Hilton Honors Members. We have stayed at Hilton all over the world. Until yesterday, we have never stayed at this one in Tucson East Broadway. First, let me say the entry is modern and clean. The pool area is nice, a decent size to jyst enjoy getting wet, and offers all sorts of shade. We are on the...

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Helpful?
Thank Redlizzard
M R, General Manager at Hilton Tucson East, responded to this review

Thank you for your review. We apologize for your room ceiling repair. But mostly we are sorry we gave the impression that we didn't care. Our staff cares very much and we hope you return to give us another try.

Carlsbad, California
Reviewed 18 October 2015

I picked hotel for it's location.No breakfast just coffee in lobby.Lobby smelled damp,carpets need cleaning as do the windows.Our room was clean and OK. Pool area nice but roof a/s was quite noisy. We are Hilton Honors travelers but this location is no up to the standards we are used to.

Review collected in partnership with Hilton Hotels & Resorts
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Thank cneth1
Truckee, United States
Reviewed 15 October 2015

Have had many wonderful experiences here. Especially like the 6-7 floor amenities so I have two meals a day here plus a lovely room and very nice staff. The front desk is always accommodating, the bathroom towels and soaps etc are great and they were getting ready for Halloween and every morning there were more decorations up.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Judi R
M R, General Manager at Hilton Tucson East, responded to this review

Thank you for your five star review!

Sierra Vista, Arizona
Reviewed 11 October 2015

This hotel seems a bit older, and it's definitely not super fancy. However, I really enjoy staying here because the service is so great. Everyone that works there is very friendly. My only complaint is that one day I was on my way to work, and put in a request at the front desk that my room be cleaned early...

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Helpful?
1Thank Heather R
M R, General Manager at Hilton Tucson East, responded to this review

Thank you for your review. We thank you for your loyalty and we are grateful you noticed our world class team. Looking forward to welcoming you back to the hotel. We all appreciate your recommendation!

S��͏D
Reviewed 11 October 2015

Came to visit our son. He is here in med school. Just happened to also be the Family weekend for U or A. Spent $230 per night with expectation of the expected accommodations of a "resort" Hilton. It's obvious that this is Holloween month because this place is in costume... this is maybe an OK Motel 6. Dark, drab, outdated...

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2Thank jockdoc69
M R, General Manager at Hilton Tucson East, responded to this review

Thank you for your review. Tucson is quite seasonal and rates do increase when the city is full--recommend booking in advance for the best "deal." We apologize that our hotel is not a resort and fell short of your expectations.

Storrs, Connecticut
Reviewed 7 October 2015

We have often chosen to stay at this hotel for its comfort, easy access to our family who lives nearby, and its amenities, as well as the free self-parking offered. We certainly plan to visit again and, of course, will choose to stay here.

Review collected in partnership with Hilton Hotels & Resorts
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Thank stepnel
M R, General Manager at Hilton Tucson East, responded to this review

Thank you for your five star review. We appreciate your loyalty. See you next time!

Castle Rock, Colorado
Reviewed 3 October 2015

It's simple. I had a one night stay and they made it painless. The bed was firm and the pillows comfortable. Thus I got a good night sleep. The layout is easy to get around, and the location is good. The price was reasonable. That's all I need.

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Helpful?
Thank Steve W
M R, General Manager at Hilton Tucson East, responded to this review

Thank you for your five star review!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 East Broadway Blvd., Tucson, AZ 85710
Region: United States > Arizona > Tucson
Price Range: $176 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tucson East staff and other travellers.
3 questions
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Washington DC, District of Columbia
4 months ago
Beaverton, OR
3 months ago

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Questions? Get answers from Hilton Tucson East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the showers have fans and the steam sets off the fire alarm”
 of 5 bubbles MicheleD773, 28 Dec 2016 | Read review
“Staying up higher and towards tends to be more quiet.”
 of 5 bubbles nud4lif, 5 Nov 2016 | Read review
“the mountainview was worth it”
  • view from our terrace
 of 5 bubbles triciagreg, 22 Oct 2016 | Read review
“Mountain and or pool”
 of 5 bubbles patricia026, 18 Oct 2016 | Read review
“One near an elevator, so you don't need to use the stairs.”
 of 5 bubbles R7624SKlauram, 1 Aug 2016 | Read review
5 of 5