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Hilton Tucson East

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Hilton Tucson East
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897 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Phoenix, AZ
Reviewed 15 May 2016

I have never stayed at a Hilton and somehow expected more from this big chain, especially for the price. The beds were comfortable and the room was clean. But for the price I would expect a small fridge and possibly a microwave. Ice machines are not on all floors. The hot tub is nice, as well as the pool and...

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Helpful?
Thank GeoladyAZ
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are disappointed the we didn't "WOW" you. Watch our website and/or Like us on Facebook to see exciting new announcements!

Reviewed 11 May 2016

We like to do staycations in the summer to swim with family. We stayed here, just my husband and I, we had a great weekend, rooms were nice and cozy and the food in the restaurant was really good, and the service was also very good in the restaurant for their breakfast buffet and dinner.

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Helpful?
Thank Dawn O
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your 5 star review. We will see you during your next staycation.

Tucson, United States
Reviewed 9 May 2016

Looks great from outside, inside is something different. Rooms smelled bad, air conditioning too loud, I turn it off when I sleep or when I watch TV. Cleaning service was poor, carpet is very old so is the furniture. Don't use their towels.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Muftah S
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are disappointed you were dissatisfied with your stay. Please contact us at tushe-salesadm@Hilton.com so we can make this right with you.

Naples, Florida
Reviewed 9 May 2016

I called before booking online to make sure there was sufficient parking for my truck and boat trailer. Friendly staff made it all very simple. The bar could stay open past 11:00. The food was good. The free breakfast is better than most. The pool has a little bit of character. Close to the Saguaro National Park.

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Helpful?
Thank Davis S
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are so pleased that you enjoyed your stay and had plenty of parking for your truck and boat. We look forward to seeing you again soon.

Miami, United States
Reviewed 2 May 2016

The building needs work, but it's clear that the excellent staff is working double-time to make things pleasant & easy for the guests. Hilton management needs to allocate funds to fix many small (fixable) issues w the rooms & facilities. Very much liked the daily WSJ in the lobby & breakfast areas.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John B I
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. And thank you for noticing our awesome staff. Please like us on Facebook and watch our website for upcoming exciting new announcements.

Tucson, Arizona
Reviewed 2 May 2016

this was our very first stay in a Hilton and as the title says, we were very pleasantly surprised. The large room was quite comfortable and the king bed was firm and provided for a very enjoyable rest The staff was quite friendly and helpful,especially as we arrived a tad early and they were able to accommodate us. Did not...

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2Thank Paul G
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. Thanks for noticing how large our parking lot is and how easy it is to access the lobby. We're so pleased you enjoyed your stay. We hope you like us on Facebook and watch our website for exciting new announcements.

Prescott, United States
Reviewed 30 April 2016

The staff was fantastic. Very friendly and professional. Pleasant and ready to engage in friendly conversation. Helpful as well. The accommodations were very nice. The room was very comfortable and the breakfast bar was very good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark S
M R, Director of Sales at Hilton Tucson East, responded to this review

Thanks for your 5 star review! We look forward to welcoming you back.

Tucson, Arizona
Reviewed 29 April 2016

The hotel had a very nice and friendly staff. It is close to stores, mall, restaurants and entertainment. We enjoyed the pool and spa in the evening. Also, the room service and food was wonderful. I would stay again anytime.

Review collected in partnership with Hilton Hotels & Resorts
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Thank X4292OArichardk
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your 5 star review! And thank you for noticing our friendly team.

Reviewed 28 April 2016 via mobile

Stayed two nights with the family. The room was clean and free breakfast decent. The pool could have been cleaner but it was okay. Philip is a rare gem and made our stay special. Would stay here again.

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Thank MMBK
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for the 5 star review! Thanks for noticing Phillip. We look forward to seeing you again soon.

Atlanta, United States
Reviewed 26 April 2016

This hotel has friendly staff and clean. It falls below the comfort standard of other Hilton Hotels as the beds were a bit cheap and stiff. Breakfast was not good at all; I ended up eating off property after I tried it a couple of days. The exective level happy hour was also just as bad. This Hilton has focused...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Shawn M
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are disappointed that you did not enjoy Hilton's Serenity Bed and that you did not enjoy the continental breakfast or evening managers reception on the executive level. I hope you will like us on Facebook and watch our website for upcoming, exciting new announcements.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 E Broadway Blvd, Tucson, AZ 85710-3705
Region: United States > Arizona > Tucson
Price Range: $169 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tucson East staff and other travellers.
3 questions
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Washington DC, District of Columbia
5 months ago
Beaverton, OR
4 months ago

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Questions? Get answers from Hilton Tucson East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what you could do except maybe go to a higher floor.”
 of 5 bubbles cathye585, 13 Mar 2017 | Read review
“Request rooms that are far away from the elevators, people intend to lure around there and may disturb your sleep.”
 of 5 bubbles AndreasT381, 7 Mar 2017 | Read review
“Second floor you can walk up without waiting for the elevator. Side stairs are locked and can't be used to get to/from your floor.”
 of 5 bubbles MouseDance, 20 Feb 2017 | Read review
“None of the showers have fans and the steam sets off the fire alarm”
 of 5 bubbles MicheleD773, 28 Dec 2016 | Read review
“Staying up higher and towards tends to be more quiet.”
 of 5 bubbles nud4lif, 5 Nov 2016 | Read review
5 of 5