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Hilton Tucson East

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Traveller (194)
Room & Suite (166)
Pool & Beach (35)
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Overview
  • Excellent36%
  • Very good31%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“executive floor”(54 reviews)
“very nice hotel”(26 reviews)
“front desk staff”(34 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Tucson East
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Tucson East
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
1 May2 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,047)
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Traveller rating
358
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358
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202
87
55
Show reviews that mention
All reviewsexecutive floorvery nice hotelfront desk staffhotel restaurantair conditionerbreakfast buffetroom was clean and comfortablefitness centerbusiness tripnice staypool and hot tubsaguaro national parkcatalina mountainshappy hourelevatoratriumbellman
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11 - 15 of 1,015 reviews
Reviewed 4 weeks ago

This is an attractive hotel with newly updated rooms and public spaces. But it has an Achilles heel: only 2 elevators. There truly should be 4 at a hotel this size. This lack of foresight became painfully obvious during my recent 4 night stay when...More

Thank Mark S
Response from TUSHE_GM, General Manager at Hilton Tucson EastResponded 4 weeks ago

Mark S, I was very disappointed to read your review and hear you did not enjoy your stay. I wanted to personally apologize and to let you know the issue you experienced with the elevator was an unexpected delay in the final phase of the...More

Reviewed 13 March 2018 via mobile

We stayed here for a week in town for baseball tournament for my brother's College, and wow the reno is absolutely beautiful compared to what all the old pictures showed! We were originally booked at the Radisson and we changed it just for the renovation...More

Thank Ttsue
Response from TUSHE_GM, General Manager at Hilton Tucson EastResponded 14 March 2018

Ttsue, Thank you for taking time to review our hotel! I hope when you return to Tucson you become one of the many Hilton Tucson East fans and a repeat guest! We are so glad you enjoyed everything! Sincerely, Jeffrey A Fouste General Manager

Reviewed 12 March 2018 via mobile

This was our second stay but the first one was 18 years ago. This property was recently updated and it looks great. I love the location due to all the choices very nearby for both shopping and food. The service at the hotel is both...More

Thank Atcruiser
Response from TUSHE_GM, General Manager at Hilton Tucson EastResponded 14 March 2018

Music to my ears! We love Repeat Guests! Thank you for taking the time to share your experience on Trip Advisor! Sincerely, Jeffrey A Fouste General Manager

Reviewed 12 March 2018

There are no words for the customer service at this property! I seriously have never felt so valued as a customer in my life! I would go back here every time if given the option for work! Not a single staff member was less than...More

Review collected in partnership with Hilton Hotels & Resorts
Thank charissea2018
Response from TUSHE_GM, General Manager at Hilton Tucson EastResponded 13 March 2018

WOW, we are delighted you made the decision to stay at the Hilton Tucson East! Thank you for the wonderful compliments and we look forward to your return! Sincerely, Jeffrey A Fouste General Manager

Reviewed 8 March 2018

The overall hotel is beautiful. However, the room doors slammed when they were closed, no way to close them quietly. Therefore, it was quite disruptive. Also, there is no sound proofing from hallway noise. Any conversation or even the elevator bell was heard from inside...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Regina J
Response from TUSHE_GM, General Manager at Hilton Tucson EastResponded 13 March 2018

Thank you for taking time to review our hotel. I am so glad you enjoyed the newly renovated guestrooms at the Hilton Tucson East. I do however apologize for the noisy doors slamming from the neighboring rooms, and I am sorry if it interfered with...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
USD 81 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Tucson
#46 Business Hotel in Tucson
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 81 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Tucson
#46 Business Hotel in Tucson
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (194)
Room & Suite (166)
Pool & Beach (35)
Dining (28)
Amenities (13)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Rayray C
1 January 2018|
AnswerShow all 3 answers
Response from omar c | Reviewed this property |
Yes , in the closet you'll find bags with tags and information on how to use the service
1
Vote
LauraMitchell
7 November 2016|
AnswerShow all 2 answers
Response from M R | Property representative |
No, the hotel shuttle runs within 3 miles of the hotel. We recommend using Arizona Stagecoach, Uber or Yellow Taxi.
0
Votes
jenniferbindc
10 October 2016|
AnswerShow all 8 answers
Response from M R | Property representative |
Some rooms do have refrigerators.
0
Votes
Room Tips
"Join Hilton honors program and you can select your own room on line."
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"Rooms facing south don't have traffic noise"
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"Book a north facing room for panoramic Santa Catalina mountain vistas."
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"Rooms facing away from Broadway are quieter."
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