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Viscount Suite Hotel

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208 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Atlanta, Georgia
2 reviews
Reviewed 2 weeks ago

I booked this hotel mostly for the convenience of its location. Had read reviews about only certain rooms being updated but thought it would be OK whatever room I got. Not So. I arrived late in the evening, went to the room and it was dingy, dark, with a terrible musty smell... just old and not worth the price I... More 

Helpful?
Thank abundantfoundations
A TripAdvisor Member
Reviewed 3 weeks ago via mobile

First...immediately upon entering the room, a hugely musty smell. After sitting in the room for a couple hours I hoped I wouldn't notice the smell any longer. Unfortunately it seemed to smell worse the longer I was here. Everything is outdated. The TV's are dinosaurs... Just not happy at all!! The closed captioning won't turn off by using the CC... More 

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Travellers are raving about these Tucson hotels

Indianapolis, Indiana
Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago

Stayed here for an extended-family gathering. It was perfectly fine--clearly an old Embassy Suites gone independent, so the 80s green-and-peach decor felt a little dated--but the room was clean and spacious, and the breakfast buffet was great. Our mistake was planning our family event the weekend of the University of Arizona homecoming game, so the hotel was packed with old... More 

Helpful?
Thank moorejjbb
Chard, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

One night stop over and expected it to be clean and modern as photos looked good. The barman, Joshua, was a real asset to the place and a shame the breakfast staff did not have his work ethics. The young breakfast staff were very busy chatting to each other and not greeting people and helping them familiarise where things were... More 

Helpful?
Thank sylviaadams12
Theresa C, Manager at Viscount Suite Hotel, responded to this review

Dear sylviaadams12, Thank you for taking the time to provide us with feedback on your recent stay with us. I'm happy to hear that you had a great experience in Wilbur's Grill and that Joshua took good care of you. We apologize that your accommodations and service during breakfast, did not meet your expectations. I will be sharing your feedback... More 

Tucson, AZ
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 weeks ago

My husband and I stayed there for a getaway weekend. We've both been there several times before for meetings/events but never stayed there. It was both good and not so good. Good: We were there just before Halloween and the general areas were so cutely decorated for Halloween...lights, blow up characters etc Staff were dressed up too. Wilbur's Grill had... More 

Helpful?
1 Thank Suehm
Theresa C, Manager at Viscount Suite Hotel, responded to this review

Dear Suehm: We appreciate you taking the time to provide us with feedback on your recent stay. Delighted to hear that you enjoyed our complimentary snacks and Happy Hour in Wilbur's Grill, the breakfast buffet, our atrium ambiance, clean suite and friendly staff. We apologize that the room décor was disappointing. We do hope you give us another chance and... More 

Surprise, Arizona
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 October 2016 via mobile

The staff is friendly and helpful but the rooms and bar are out dated. I felt like I time traveled back to the late eighties or early nineties. With some updates to the decor, room electronics, and technology this hotel would be very nice especially considering they have a very cool/unique room floor plan.

Helpful?
Thank cwchadro
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2016

I will first say there were more good things than bad, when it came to having my wedding at the hotel. The decorations, food, and the fact that the hotel staff went above and beyond to accommodate my new wife because she is a wheelchair user, were nothing short of amazing. They even built a ramp for her!! The Chef... More 

Helpful?
Thank Jayson G
Brookfield, Wisconsin
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016

My family stayed on the 2nd floor. The room was spacious - a sitting room in front with a door to separate the bathroom and bedroom that had 2 full beds and enough room for a crib. The couch in the front room was also a pull-out bed. But it REALLY needed an update. The TV was a few decades... More 

Helpful?
Thank YKM2008
Arizona
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2016

First of all let me say I'm easy to satisfy as far as a hotel goes. Just a hot shower, working a/c and a bed with a pillow is all I need. The Viscount Suites was perfectly fine for me while I worked in Tucson for the week of August 15-18, 2016. What I liked the best was the complimentary... More 

Helpful?
1 Thank David C
A TripAdvisor Member
Reviewed 9 July 2016 via mobile

The rooms are ok. It seems to lack some basic maintenance; rust on fixtures in bathroom, artificial plants very dusty, some of the bedding quite worn, and this was in a room that had been upgraded. The rooms did have coffee maker, small frig, and microwave. The breakfast is great. The pool was nice and seemed well maintained, nice atmosphere... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Viscount Suite Hotel

Address: 4855 E Broadway, Tucson, AZ 85711
Region: United States > Arizona > Tucson
Price Range: $144 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Viscount Suite Hotel 3*
Number of rooms: 215
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Also Known As:
Viscount Suite Tucson
Hotel Viscount Suite
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Questions & Answers

Here's what travellers have asked, with answers from Viscount Suite Hotel staff and other travellers.
2 questions
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Portland, Oregon
10 months ago
横浜
over a year ago

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Questions? Get answers from Viscount Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms are upgraded with a modern feel.”
 of 5 bubbles abundantfoundations, 14 Nov 2016 | Read review
“Ask for a room above ground level to ride in the cool elevator.”
  • Main bedroom comfy bed, big room
  • itsy bitsy tv in the main sitting area
 of 5 bubbles Suehm, 31 Oct 2016 | Read review
“3rd floor is updated, the rest are dated”
  • Very old TV that barely worked
 of 5 bubbles YKM2008, 7 Sep 2016 | Read review
“My room had a wonderful view of the hotel roof.”
 of 5 bubbles MAD822, 27 Jun 2016 | Read review
“choose a different hotel.”
 of 5 bubbles PeterB475, 22 Jun 2016 | Read review
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