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BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites

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1 room 2 adults 0 children
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578 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites
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Showing 560: English reviews
Corvallis, Oregon
Reviewed 4 February 2017

We stayed one night to catch an 8 am flight home. Checking into the motel Sandra quickly found out reservation and was also able to find our frequent stay number. She provided good directions to a nearby market. The motel is very close to the airport and excellent shuttle service is provided, but you do need to have the motel...

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Helpful?
1Thank Joan H
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Joan H, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Reviewed 26 January 2017

Have no complaints. Very quiet and peaceful. Bathrooms could be updated but everything was very clean and worked! Beds were very comfy. I have nothing to say but excellent service to all their employee's, I have never ever in my life seen such good customer service! I loved waking up to the employee's smiling and asking if everything was o.k.?

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Helpful?
Thank Peggy G
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Peggy G, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Shropshire, United Kingdom
Reviewed 24 January 2017

I stayed in the Best Western after a flight from Los Angles to Tucson. I called the shuttle service (which is free) and the hotel sent the driver to collect me. I checked in and then ate in the restaurant. I though the bartender was particularly friendly and really helpful explaining some of the American dishes to me! The staff...

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Helpful?
Thank Rebecca C
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Rebecca C, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Highlands Ranch, Colorado
Reviewed 23 January 2017

Bathrooms especially poor - leaky toilets that run, water leak in shower wall, half shower water straight down deain instead of up to showerhead. Nice folks, attempt to be helpful, but property just too aged & rundown. Dining temperature went from freezer to oven, never just comfy. Breakfast the same worn choices, 7 days in a row.

Review collected in partnership with Best Western
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Helpful?
Thank JASteinle
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear JASteinle, Thank you for staying with us! I also appreciate your comments and feedback on Trip Advisor. I want to apologize for the experiences that occured during your stay. Although I was disappointed that you had these issues, I was able to address these opportunities with our maintenance and housekeeping team, in order to get them corrected. I am...

Surrey, British Columbia
Reviewed 20 January 2017

This was close to what we needed to do in Tucson. It's a step above the lower priced competition. I was a little dissatisfied with the attitude of some of the desk people (men) they didn't give a rats a.. that you were there. Maids are the most friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Brian S
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Brian S, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

New Mexico
Reviewed 17 January 2017

Room had an odor. Was not clean when we got to the room. Facial hair in and around the sink. Duribg our stay housekeeping didnt clean our room. We had to call the front desk for towels, toilet paper, and tissues. Staff seemed bothered by our request for these items! Would not recommend!

Review collected in partnership with Best Western
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Helpful?
Thank mcncwill4
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear mcncwill4, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Lexington
Reviewed 15 January 2017

For those of you who have not stayed at the Best Western International Airport Hotel in Tucson for a little while, it might not be in the place you last left it. They have moved across the road and further north. It's also downsized and much more compact. These changes take away some of the beautiful features of the older...

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Helpful?
Thank Harvey1886
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Harvey, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests...

Grand Canyon National Park, Arizona
Reviewed 14 January 2017

Nice courtyard/pool area. Good breakfast (except powered eggs). Friendly staff (front desk and housekeeping). Nice hotel without spending a lot of money. Its near the airport. But noise was not an issue

Review collected in partnership with Best Western
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Helpful?
Thank Beneknecht
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Beneknecht, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests...

Hermosillo, Mexico
Reviewed 12 January 2017

Most friendly and helpful receptionist ever, so lovely and great first impression of hotel. Fortunately everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service in restaurant where we had Breakfast. Food was beyond good and great value for money and service in both places attentive and efficient. Room itself...

Review collected in partnership with this hotel
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Helpful?
Thank uribe_samuel
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear uribe_samuel, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests...

Columbus
Reviewed 9 January 2017

We stayed there for 4 nights and overall enjoyed our stay. The hotel was very clean and our room was spacious, clean and the bed very comfortable. The staff is very friendly and helpful, especially John Wayne. However, we did experience a few minor problems during our stay.and for that reason I rated it a 4 out of 5. First,...

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Helpful?
Thank Stephen H
Tim H, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review

Dear Stephen H, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites Welcome to BEST WESTERN PLUS Tucson Intl Airport Hotel & Suites!Guests at our Tucson hotel enjoy being close to the airport, but there are also many other reasons to choose our clean, comfortable accommodations.We're a pet-friendly hotel, so guests can bring the whole family. The NCAA is a big reason why many guests are in town. The pool of our recently renovated Tucson hotel is perfect for relaxing, and our bar onsite makes an evening of drinks a breeze. Breakfast is on us and includes a buffet spread of scrambled eggs, pancakes, sausage, bagels, cold juices and 100% Arabica coffee.Airport proximity, being close to the Air National Guard and Army National Guard, and being close to the University of Arizona are all big reasons guests stay at this Tucson hotel. Guests are also close to Raytheon, Bombardier, Mexico, shopping, and southern Arizona travel hot spots. The Pima Air and Space Museum is a favorite for families, and the AGTA Gem Fair brings travelers from around the country.The Kino Sports Complex beckons to some Tucson hotel guests, while golf, horseback riding and the Tucson Spectrum is a must for others. All rooms surround a lush courtyard with gazebos, a sparkling pool and cobblestone patios. We're popular as a gateway to tourist attractions in the south, including Tombstone, Bisbee, the Titan Missile Museum, Tubac, Sierra Vista and Mexico.Business travelers come for Citigroup Inc., ALCOA, BAE, and the 3M Company. Many of our Tucson hotel guests are employees of Bombardier, Caterpillar, IBM and BE Aerospace. From L-3 to Pepsico, UPS to FedEx®, and Skywest to Border Patrol agents, business travelers favor us for the location and price. Raytheon and Lockheed Martin workers also stay here often. Enjoy 4,500 square feet of meeting space and staying at one of the few airport restaurants with a bar onsite. ... more   less 

Additional Information about BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites

Address: 6801 S. Tucson Blvd., Tucson, AZ 85756-7015 (Formerly HSL Airport Hotel)
Region: United States > Arizona > Tucson
Price Range: $100 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites 2.5*
Number of rooms: 167
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Also Known As:
Clarion Hotel Tucson
Clarion Tucson
Tucson Clarion
Hotel Style:
#3 Best Value Hotel in Tucson
#29 Family Hotel in Tucson
#31 Romantic Hotel in Tucson
#40 Business Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites staff and other travellers.
4 questions
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Mesa, Arizona
2 days ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think just letting them know your needs.”
gthub77, 24 Apr 2017 | Read review
“Rooms in the back would be quieter, but still close to parking.”
03Val48, 10 Apr 2017 | Read review
“Ask for a room facing the pool”
woodmister, 8 Apr 2017 | Read review
“Top floor and away from the pool if you want peace and quiet.”
ozvresto, 7 Apr 2017 | Read review
“Upgrade to suite, 2 bathrooms, 2 tv's, king bed and sleeper, plus walk to pool and spa from your patio door.”
chavezall, 6 Apr 2017 | Read review
5 of 5