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Desert Diamond Casino Hotel

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1 room 2 adults 0 children
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Desert Diamond Casino Hotel
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192 Reviews from our TripAdvisor Community

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There are newer reviews for Desert Diamond Casino Hotel
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Showing 191: English reviews
Reviewed 10 January 2017 via mobile

Very nice stay. Clean and quiet room on the fourth floor. Staff was very happy to assist. The food in the cafe was great. Would stay again! We did find lower rates on TripAdvisor the when we called hotel. Breakfast buffet was a bit sparse.

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Helpful?
Thank Jo S
Englewood, Colorado
Reviewed 10 January 2017

Can only give a review on the casino as we didn't stay in the hotel. First time here, staff was very friendly and helpful. While I lost money the other half won so we did have a good time. Took advantage of the perks for being new and enjoyed a great lunch (free). Honey had the philly cheese steak and...

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Thank Gloria S
Omaha
Reviewed 6 January 2017

We stayed over the holiday recently. Pool was down so no hot tub. Exercise room was closed so no work outs. Office closed so no ordering champagne or anything special for the room. Three nights of this. Room wasn't cleaned on day one even though asked if I wanted it. Day two I asked front desk to make sure it...

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Thank kennethsH5155WM
Reviewed 5 January 2017 via mobile

I absolutely love the DD Casino. We have a blast when we go there. I recently won a 2400.00 Jackpot one day. I got a t-shirt and the staff seemed genuinely excited for me. We have visited so much we have a particular host named Chris that invites us to events and is wonderful to be acknowledged. The only complaint...

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Thank Tina S
Reviewed 2 January 2017

We had a lovely stay in a very comfy and spacious room. The only drawback is that you have to walk through the very smoky casino to get to the restaurants. We loved the room, the pool and hot tub and enjoyed our stay.

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Thank Karen C
Florence, Kentucky
Reviewed 31 December 2016

We stayed 4 nights and could never get the shower to work. It would either run scalding hot or cold, could not get a comfortable water temperature. This hotel is across from the airport and 2 of the 4 nights it sounded like we had jets landing in our room. We ate at the buffet at Sahuarita location one night...

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Helpful?
Thank Nicolew425
Middletown, Connecticut
Reviewed 29 December 2016 via mobile

I didn't win big (was not expecting to) but saw several people hit $$$! That was great! I loved it! It was all slots which I enjoyed seeing as I don't play table games. It was smoky, but I have yet to visit a casino that isn't (I'm a non-smoker). Staff was awesome! Free beverages. Nice, clean restrooms! I had...

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Thank thepopoolas
San Carlos, Mexico
Reviewed 26 December 2016

Checked into the hotel with an arrogant desk clerk. No smile, very matter of fact.Charged an extra refundable 50 dollars to an already overpriced standard casino room. States it is a charge all over Arizona and I was lucky it was only 50 as most charge 100. Also stated there would be 500 dollars if there was a pet. (no...

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1Thank gioiatracy
CHMoore, General Manager at Desert Diamond Casino Hotel, responded to this review

Good Morning, Thank you for your extensive and honest response to our feedback on your experience at Desert Diamond. I sincerely apologize for the unexpected and disappointing stay you had with us. I have shared your posting with our team. There is no excuse for poor service and food quality. I have shared your feedback with Director of Food &...

Phoenix, United States
Reviewed 19 December 2016 via mobile

I booked this hotel after seeing it got great reviews on another site. We checked in on a Saturday night and the were several events being held that evening. Our room was large with a huge flat screen TV, however, I think the walls must be made of paper as we could hear every word from our neighbors as well...

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1Thank Toni Lynn G
Tucson, Arizona
Reviewed 17 December 2016

This is a clean casino, employees were friendly and the overall experience was positive. Having said this, what, then makes this average. for one thing, there are very few table games available, Blackjack, and Table Poker. There was no roulette, craps or any other table games. There are many slot machines, however, did not play any. Overall, when in Tucson,...

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Helpful?
Thank Paul G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Desert Diamond Casino Hotel

Address: 7350 S Nogales Hwy, Tucson, AZ 85756-9641
Region: United States > Arizona > Tucson
Price Range: $146 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Desert Diamond Casino Hotel 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Desert Diamond Hotel Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Desert Diamond Casino Hotel staff and other travellers.
9 questions
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Bozeman, Montana
over a year ago
Victoria, Texas
12 days ago
Chandler, Arizona

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Questions? Get answers from Desert Diamond Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to a room with a balcony. Put your DND sign on the door at night - housekeeping starts early!”
 of 5 bubbles TerrieJ, 14 Feb 2017 | Read review
“We had a view facing mountains and the entrance with the beautiful lighted saguaro cacti.”
 of 5 bubbles travltnk, 6 Feb 2017 | Read review
“pool side balcony if you want to enjoy out doors”
 of 5 bubbles kennethsH5155WM, 5 Jan 2017 | Read review
“Ask for a balcony room facing the pool or desert and avoid the front facing rooms”
 of 5 bubbles H1476ICkarenc, 1 Jan 2017 | Read review
“Stay elsewhere.”
 of 5 bubbles gioiatracy, 25 Dec 2016 | Read review
5 of 5