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JW Marriott Tucson Starr Pass Resort & Spa

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#9 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Tucson Starr Pass Resort & Spa
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1,910 Reviews from our TripAdvisor Community

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Showing 1,881: English reviews
Houston, Texas
Reviewed yesterday NEW

I'm not sure why everyone has mixed feelings about this place but it is a JW. Yes, they can us a better cook, yes they don't have to charge you for every single thing. But the experience alone is five stars. I loved hiking. I loved watching the kids play in the pool. The staff was very nice. The food...

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Helpful?
Thank Angel H
san clemente
Reviewed yesterday NEW

We last fall visited this Marriott as part of a convention. Now normally, vacation visits often are not as great an experience as a personal visit. Well, this was an exception. Although we were with a large group ( filling a major portion of the hotels accommodations) we received outstanding service. We reserved the cheapest rooms available yet had a...

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Helpful?
Thank SanClementeGriff
Sahuarita, AZ
Reviewed 2 days ago NEWvia mobile

My husband's company held their annual Holiday dinner at this resort. It happened to be the same weekend as their winter wonderland event. We brought the whole family. They had lots of fun events for free and many that required additional payment. Our family had a wonderful time. Besides that, it is a BEAUTIFUL resort. The rooms were amazing and...

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Helpful?
Thank Karrencountry05
Port Hope, Canada
Reviewed 2 days ago NEW

Assume resort, staff friendly and very helpful. Surrounded by mountains the mule deer wander down the mountains all day. Breakfast Buffett was great, to chilly for the pool, but looked great, no time for golf but it looked like a beauty of a course. Pricey, this is not your motel 6

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Helpful?
Thank moon-dogee
Pennsylvania
Reviewed 4 days ago NEW

We just got back from trip to this amazing resort. So glad we decided to spend a few days here. Our room was great, beds so comfy, and clean as a whistle. Lots of things to do here. They have a list of activities every day. Restaurants in the hotel were good, but the Signature Grill was our favorite. That's...

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1Thank PAKimmie
Tucson, Arizona
Reviewed 4 days ago NEWvia mobile

The grill seated a group of us outside which was comfortable. I had bean patty with sautéed greens on quinoa and it was good. Other meals people did enjoy, but nothing knocked your socks off. It was easy place to eat after a hike. The server was good. Overall a good place to stop in.

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Helpful?
Thank Mary B
Kyle C, Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review

Mary B, Thank you for your feedback from your recent experience with us at Signature Grill. I am glad that you enjoyed your dish but wish we could have done better in delivering an exceptional experience for your guests. We strive to always go above and beyond and we fell short on your last visit, if you had an specific...

Chandler, Arizona
Reviewed 4 days ago NEW

Don't let the freeway exit scare you away. As you get off of I-10 the neighborhood is bit sketchy. A mile or two away you'll find yourself driving through an upscale neighborhood on your way to the J.W. The resort is huge and the staff were incredible. At check-in we were offered a choice of rooms and the gentleman helping...

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Thank WishAZhadabeach
Reviewed 6 days ago NEWvia mobile

Tucked away with great views... What a great spot for a business meeting. The staff is amazing and there plenty to do right here without leaving the site. Restaurants, spa, outdoor areas and much more. We will be back!

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Helpful?
Thank Clint L
Columbus
Reviewed 1 week ago

We have been staying at this property every Christmas for about 5 years now. We always stay at JW Marriott properties. It is time that this property be downgraded from a "JW" status. Don't get me wrong, it is a nice property, the employees are nice no matter what area. However the details of a JW just simply are no...

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Helpful?
3Thank RAMDGM0330
Eric M, Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review

Dear RAMDGM0330, Thank you for your review. While it pains me to read about your experience and the lack of detailed service we provided I appreciate you taking the time to offer it. As we do with all of the oppurtunities we are provided with such reviews we will use it as a learning and coaching oppurtunities for our leadership...

Greensburg, Pennsylvania
Reviewed 1 week ago

We spent New Years Eve here. I have been here twice and this stay confirms my impressions - this is a great hotel. The service is unmatched. Friendly and helpful to the max without being overbearing. Everyone wants to help. Room was great. Grounds are world class. You can beat the location. Superb view of Tucson. Trails to walk.

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Helpful?
Thank dchemist

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Catalina Barbeque Co. & Sports Bar
Catalina Barbeque Co. & Sports Bar
Cuisines: American, Bar, Barbecue, Pub
Signature Grill
Signature Grill
Cuisines: American, Southwestern, International
Primo
Primo
Cuisines: Italian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Starr Pass Tucson Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort. ... more   less 

Additional Information about JW Marriott Tucson Starr Pass Resort & Spa

Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Region: United States > Arizona > Tucson
Price Range: $350 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Tucson Starr Pass Resort & Spa 4.5*
Number of rooms: 575
Reservation Options:
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Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott
Hotel Style:
#3 Green Hotel in Tucson
#4 Business Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Spa Hotel in Tucson
#5 Family Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Tucson Starr Pass Resort & Spa staff and other travellers.
36 questions
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Phoenix, Arizona
4 months ago
Corona, California
missoula, montana
over a year ago

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Questions? Get answers from JW Marriott Tucson Starr Pass Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views higher”
 of 5 bubbles SanClementeGriff, 18 Jan 2017 | Read review
“Our room was very close to the lobby area, and very quiet.”
 of 5 bubbles PAKimmie, 15 Jan 2017 | Read review
“Can choose from Mountain View, golf view or pool view...depends upon what you like”
 of 5 bubbles RAMDGM0330, 11 Jan 2017 | Read review
“ask for a room overlooking the outdoor terrace / main pool area”
 of 5 bubbles LuxTvlr, 7 Jan 2017 | Read review
“Order the BBQ at the golf course restaurant and get the beef tips.”
 of 5 bubbles henrycpa91, 3 Jan 2017 | Read review
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