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Holiday Inn Express Hotel & Suites Tucson Mall

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Holiday Inn Express Hotel & Suites Tucson Mall
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Tucson Mall
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Showing 140: English reviews
Overland Park, Kansas, United States
Reviewed 13 February 2015

This is absolutely the cleanest hotel I have ever stayed in. Spotless. Everything was well maintained and in good repair, if a touch dated. I only saw one set of vending machines for the entire hotel on the ground floor. As far as I could tell there was one elevator. Staff is very friendly and helpful. Housekeeping is top notch....

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2Thank Patricia W
Zion, Illinois
Reviewed 13 January 2015

Arrived evening and loved the lobby. Our room was on 3rd floor, beautiful room and view. Our room was spacious and the bed was very comfortable. Even though it was 53° outside I went in the heated pool and hot tub; which was well maintained. The breakfast selection was great, something for everyone. I highly recommend this hotel. The staff...

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2Thank ame217
Richmond, BC,
Reviewed 22 November 2014

I stayed here only one night. However, for the short time I was here the hotel was great. The rooms are large, clean and well-appointed as most new Holiday Inns are. This room had a wet bar area with a sink, microwave and kitchen which I really appreciate. This is an express location which means breakfast is provided. The great...

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1Thank marathonguy
Aurora, CO
Reviewed 11 November 2014

We stayed here recently. What I love about Holiday Inn Express is you can always depend on quality, no matter where you go. This place was no exception. The room was nice and the bed was comfortable. Didn't think the night staff was all that friendly, but I was too tired to care. The breakfast was free and fantastic. Nice...

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Thank reetee50
Reviewed 16 September 2014 via mobile

This hotel is very close to the Mall which makes it easier to shop, and if you travel with children you can take a break and go to the pool. The room was clean and comfortable. Though internet was not that great!

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Helpful?
Thank Pilar P
Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "Pilar P" for taking the time to write a review for us! We truly appreciate it. And the 4 Stars are pleasing to us as well. We are happy that you found the staff friendly and helpful, the rooms cleans, and our location met your needs. We hope you'll return whenever you are in Tucson! Thanks again.

Geneva, Switzerland
Reviewed 3 August 2014

At first glance a nice hotel, a really nice hotel. Good location too. But customers not disciplined, and staff does not seem to care. Midnight Saturday night, multiple families were seated by the pool with half a dozen of kids playing, running, jumping and screaming in swimming pool. I never would expect this at such time in a Holiday Inn....

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Thank Didier P
Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you for taking the time to write a review. I apologize that you experienced an unpleasant sleepless portion of your night. The staff will definitely be move observant of the swimming pool area, especially during summer break and holidays, to get the other guests to observe the posted hours. I'm sorry too that you feel they did not take...

Reviewed 25 July 2014

This was a great hotel. We stayed for 3 nights. Its very close to the mall and several restaurants are within walking distance. There is also a Starbucks right down the street (could walk there too). The hotel staff was very professional. Cecilia was extremely helpful while I stayed there. I stayed in a suite which was very comfortable and...

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1Thank guesstraveler
Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you so much "guesstraveler" for your wonderful review! AND giving us 5 STARS!! I totally appreciate that you went into such great detail about what made your stay such a success. All of us staff are so glad your visit went beyond your expectations and we truly hope when you are back in Tucson you'll come visit us again....

Sacramento, California
Reviewed 20 July 2014

This is a really nice hotel. The lobby is very clean and well maintained. I had a King Suite and it looked like it had been recently remodeled. The room was very clean and smelled nice and fresh when I walked in. I got a really good nights sleep as it was very quiet there at night. The morning breakfast...

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Thank Ryan R
Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you Ryan for taking the time to write us such a nice review. We truly appreciate you lodging with us and we hope you will return when you are in Tucson. Many, many Thanks!!

San Francisco, California
Reviewed 26 June 2014

I have stayed here many times and am a loyal HIE customer and a Platinum IHG Rewards Club member. I have never had an unpleasant stay here. I was delighted on my recent visit to discover that the hotel has been renovated since my last stay about a year ago. It looks great--very new and fresh, as was my room....

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Thank Raphael W
Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

"Thank You" Raphael W for taking the time to write the wonderful review. We are so glad you loved our new look, our clean rooms and our variety of foods on our breakfast buffet. We hope to see you again soon! Have a wonderful summer.

Cedar Park, Texas
Reviewed 14 May 2014 via mobile

Nothing like taking a big swig of your milk at breakfast and it coming out in chunks. Cody at the front desk is the worst customer service person ever encountered at a holiday inn in my 5 years of travel

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1Thank keithhudgins
Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Hello Mr. Hudgins; we are truly sorry that you had to experience soured milk. As you were aware, the milk was not expired. We have begun testing the milk every morning since your encounter, to ensure no one else has to go through this ever again. As being the new General Manager I have taken all your comments to heart...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Tucson Mall. We are a new, all suites hotel. * 100% Non-smoking * The perfect choice for business or leisure travel; We are conveniently located next to Tucson Mall in North Tucson, as well as the Tucson Heart Hospital, The University Of Arizona, University Medical Center, Rillito Downs, Rillito Sports Park, Foothills Mall, and Grace H. Flandrau Science Center. Experience the incredible beauty and serenity of the area as well as the many attractions that are only minutes away. Enjoy your stay in one of our 105 beautifully appointed suites. Wake up to the smell of coffee and complimentary breakfast bar. Work out in our cardio exercise room or take a plunge in the heated pool. If relaxing is more your style, try lounging on the sun deck or in a warm soothing spa. From the breath taking views to the attentive hotel staff, the Holiday Inn Express Hotel & Suites is the perfect choice in Tucson. Gem and Mineral Show February 2009, Accenture Golf Tournament February 2009, MLB spring Training March 2009. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Tucson Mall

Address: 620 E Wetmore Rd, Tuscon Mall, Tucson, AZ 85705-1740
Region: United States > Arizona > Tucson
Price Range: $146 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tucson Mall 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Tucson Mall
Holiday Inn Express Tucson
Tucson Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Tucson Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor provides views of Mt Lemmon or the nice pool area”
 of 5 bubbles Steve1362, 28 Feb 2016 | Read review
“higher floor has less noise”
 of 5 bubbles syhaira, 10 Feb 2016 | Read review
“Don't stay here. But, if you must, request a front room facing parking lot, not the back facing the cow sheds.”
 of 5 bubbles Babs156, 18 Nov 2015 | Read review
“Platinum and Spire membership work to your advantage when rooms are available for an upgrade”
 of 5 bubbles im4duke, 29 Aug 2015 | Read review
“1st floor, facing east (no afternoon sun), no waiting for the elevator.”
 of 5 bubbles ahcsd, 18 Aug 2015 | Read review
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