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Providence Biltmore, Curio Collection by Hilton

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Providence Biltmore, Curio Collection by Hilton
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1,023 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
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Texas
Reviewed yesterday NEWvia mobile

The staff was helpful and kind, and the hotel centrally located but....the skating rink across the street plays music LOUDLY, making it impossible to work in the room during the day. Business center was closed for remodeling. Technicians decided to work on the phone lines late at night which meant I didn't get my automated wake-up call and could have...

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Helpful?
Thank Basketballfan
Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

This hotel has been around a while, but the Hilton chain has updated it and made some impressive improvements without sacrificing any of its original charm. Our room was a junior suite with a large sitting area that had a sofa, chair, coffee and end tables, TV, bureau, and desk. There was a separate room for two king-sized beds and...

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Helpful?
1Thank Maryann C
About Hotel's Favourite Review
Erik B, Front Office Manager at Providence Biltmore, Curio Collection by Hilton, responded to this review

Thank you for taking the time to review our property. We have made some fantastic updates to the property over the past 2 years but always try to stay true to the Biltmore's Iconic qualities. The majority of our rooms are suites, which have some great space for families or business travelers needing extra work space. We are so happy...

Pittsburgh, PA
Reviewed 2 days ago NEW

Hotel is dated, our room had chipped paint, dirty carpets, and a bathroom that is so awkward. The service is OK, but I will say the beds are comfortable and rooms are spacious. Our bathroom was not the cleanest upon arrival. There is an ice rink that blasts music until midnight on weekends. I would not return with the other...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Janisfc
Plymouth, Massachusetts
Reviewed 3 days ago NEW

Overall was a great stay for my sons engagement celebration. Have to give a shout out to Alphonso the bellman. Super helpful, gave us all sorts of info about the hotel, area, city, etc. Only issue was at checkout because I had booked two rooms under my name with different check in dates, the room bills were all messed up.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank wjd1212
Reviewed 3 days ago NEW

I am a Hilton Diamond member, I travel for business and have a lot of hotel stays with concierge service to compare. I called and spoke with Julia, who enthusiastically set up a stay that will be memorable. From setting up dinner reservation and car, to having champagne when we arrived. She pulled out all the stops and was just...

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Helpful?
Thank Boston-superbowel
Providence, Rhode Island
Reviewed 4 days ago NEW

I stayed at this hotel for a night on the town on my birthday. The man at the desk, sok, was very kind and helpful, and sent us a free bottle of champagne to our room just because it was my birthday. The room was beautiful and spacious. Will definitely stay here again! Just fix that glass elevator so I...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Buffysumm3rz
fairfax, VA
Reviewed 5 days ago NEW

This is a gorgeous hotel that has many modern amenities. The staff was very nice and our room was lovely. Comfortable beds and though on a Main street, it was very quiet. Very close to Convention Center - maybe 5 minutes - in heels (I walked it 4 times a day when I was there - in the snow -...

Review collected in partnership with Curio – A Collection by Hilton
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Thank wendyfairfax_VA
East Islip, New York
Reviewed 6 days ago NEW

The staff was the best I have ever experienced, period, large rooms, comfortable bed, great location. It is an older hotel with the charm you would expect, yet the rooms are very up to date with large TV's and coffees maker. It is close to the convention center, restaurants, bars and shopping.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Kevin M
Christie B, Front Office Manager at Providence Biltmore, Curio Collection by Hilton, responded to this review

We always strive for service excellence and I'm so glad to hear that's exactly what you experienced at the Providence Biltmore Hotel! Stating that our property has the best staff you've ever encountered is high praise that we truly appreciate. It's wonderful that you also enjoyed our rooms and location. Thank you for the 5 star rating, I hope we...

Bloomfield Hills, Michigan
Reviewed 6 days ago NEW

During my stay at the Providence Biltmore, Curio Collection by Hilton, the staff was extremely courteous, attentive, and helpful. Luis, Hotel Doorman, was very helpful and considerate throughout my stay. Truly enjoyed my stay!

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Helpful?
Thank trob101645
Christie B, Front Office Manager at Providence Biltmore, Curio Collection by Hilton, responded to this review

Thank you for taking the time to tell us about your recent stay at the Providence Biltmore Hotel. We pride ourselves on exceptional service and it's so wonderful to hear that you experienced this with Luis and the rest of our team. We hope you return again soon!

Zephyr Cove, Nevada
Reviewed 6 days ago NEW

I had a corner suite, two rooms and a bathroom. The bathroom is tiny, dated and cold, a February visit. The rooms are equally cold, management suggested turning the thermostat up to max, 80 plus degrees. It never cycled off. They brought us an extra blanket and offered a space heater. The furnishings are fifties era, the only thing modern...

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Helpful?
Thank trackmans
Erik B, Front Office Manager at Providence Biltmore, Curio Collection by Hilton, responded to this review

Thank you for taking the time to provide us with your feedback. I am so sorry to hear of the sub par service you received. We have come so accustom to hearing such great praise about our staff and the level of service they provide, it is shocking and upsetting to hear that we missed an opportunity to show you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Newly renovated May 2014. In the heart of downtown, steps from the City's most exclusive shopping and dining areas and conveniently located near the Convention Center, and Providence Place Mall.The Providence Biltmore offers personal attention and comfort appealing to both leisure and business travelers. A welcoming alternative to more commercial branded hotels, the Biltmore provides an atmosphere to that of a grand European hotel. ... more   less 

Additional Information about Providence Biltmore, Curio Collection by Hilton

Address: 11 Dorrance Street, Kennedy Plaza, Providence, RI 02903
Region: United States > Rhode Island > Providence > Downtown Providence
Price Range: $229 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Providence Biltmore, Curio Collection by Hilton 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Providence Biltmore Hotel Providence
Biltmore Hotel Providence Ri
Hotel Style:
#3 Luxury Hotel in Providence
#6 Family Hotel in Providence
#7 Business Hotel in Providence
#8 Romantic Hotel in Providence
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Questions & Answers

Here's what travellers have asked, with answers from Providence Biltmore, Curio Collection by Hilton staff and other travellers.
13 questions
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Dorset, Canada
Columbia, South Carolina

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Questions? Get answers from Providence Biltmore, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If there are good rooms I didn't get one.”
 of 5 bubbles trackmans, 18 Feb 2017 | Read review
“choose the Junior Suite with two king size beds and a full seating area... couch, chair, desk.... plenty of room!!!”
 of 5 bubbles kckflynn, 13 Feb 2017 | Read review
“I was on the 7th floor and that view from my room was amazing!”
 of 5 bubbles EnkogNeato, 1 Feb 2017 | Read review
“6th floor had great suites with 2 King beds”
 of 5 bubbles TravelerGirl102, 23 Jan 2017 | Read review
“Bed are extremely comfortable and room are very spacious.”
 of 5 bubbles riic2017, 19 Jan 2017 | Read review
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