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Candlewood Suites Albuquerque

215 reviews
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Traveller (36)
Room & Suite (21)
Hotel & Grounds (49)
Overview
  • Excellent43%
  • Very good34%
  • Average12%
  • Poor5%
  • Terrible6%
Travellers talk about
“free laundry”(13 reviews)
“stove top”(11 reviews)
“full size fridge”(10 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Candlewood Suites Albuquerque
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Rooms
30 Jan.31 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)Write a Review
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LanguageEnglish
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All reviewsfree laundrystove topfull size fridgefront deskgym equipmentstudio suitelarge deskgreat sizedriving for hourswashers and dryersgreat roomroom was cleandesk areainternet connectionhome away from homefirst floorballoon festival
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11 - 15 of 214 reviews
Reviewed 12 July 2017 via mobile

Hotel has seen much better days. Signage in the lobby was all over the place, including one stating Albuquerque residents require a $500 deposit (which i don't understand) and many signs stating they're not responsible for any loss or damage to your vehicle. Also lots...More

1  Thank kbp619
Response from IHGService, Guest Relations Manager at Candlewood Suites AlbuquerqueResponded 27 July 2017

Hi kbp619, Thank you for taking the time to share your comments with us. I regret that you found our hotel to be dated and the feeling of unsafe during your stay. The security of our guests and their personal information is of the utmost...More

Reviewed 11 July 2017

Comfortable, really friendly staff. Clean - they even cleaned a second time in a week for me after I experienced allergies. Having your own kitchen was really useful, close to public transport and it's cheaper to book and pay in advance. Use of washing machine,...More

Thank Tanu M
Reviewed 9 July 2017 via mobile

I Have Stayed at this Location more than Dozen Times And Every Time He’s Been acceptable. Until Now. I’m Not Sure What This Was, Other Than un-nerving. The fire detector was wrapped in a waste bin liner.

Thank John M
Reviewed 6 July 2017 via mobile

Horrible experience! Beware, do not stay here, no customer service at all. I booked ahead through an agency specifically looking for a hotel where my 19-year-old college student could check in. Upon check-in, he was turned away because he wasn't 21, despite prior arrangements made...More

2  Thank Cherie N
Response from IHGService, Guest Relations Manager at Candlewood Suites AlbuquerqueResponded 20 July 2017

Hello Cherie N, Thank you for your review regarding your reservation at Candlewood Suites Albuquerque, NM. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to...More

Reviewed 19 May 2017

I always love Candlewood Suites and this location was great! I always like how spacious the rooms are, and most importantly how comfortable the beds are. I do wish there had been a luggage rack so I didn't have to put my luggage on the...More

Thank L K
Response from Rachel L, General Manager at Candlewood Suites AlbuquerqueResponded 23 May 2017

Thank you for your comments. I am glad you enjoyed your stay with us. We will take your suggestion into consideration for future guests. We look forward to your return.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 79 - USD 94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Business Hotel in Albuquerque
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 79 - USD 94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Business Hotel in Albuquerque
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (36)
Room & Suite (21)
Hotel & Grounds (49)
Bathroom (3)
Questions & Answers
Ask a question
Jo B
17 May 2016|
Answer
Response from Rachel L | Property representative |
We do allow pets in all of our suites but we charge a non refundable pet fee to professionally clean each pet room to ensure anyone with allergies cannot detect that there was a pet in the room.
0
Votes
Jo B
17 May 2016|
AnswerShow all 2 answers
Response from Rachel L | Property representative |
We do allow pets in all of our suites but we charge a non refundable pet fee to professionally clean each pet room to ensure anyone with allergies cannot detect that there was a pet in the room.
1
Vote
Room Tips
"Eastern side has Sandia Mountains views!"
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"Get a room overlooking the arroyo so you can watch the hot air balloons take off every morning!"
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"Ensure its smoke and animal free room"
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"They are all suites, clean rooms, bright hall ways and good amenties in the room but do not expect hotels in..."
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