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Courtyard Albuquerque

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Courtyard Albuquerque
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217 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Houston, Texas
Reviewed 18 September 2015

I like the location on the north side of Albuquerque, and the public spaces have been nicely updated. The staff at the front desk and Bistro are very nice. (Also, nice laundry room.) However: - Rooms are older, and while clean, there are stains and cracks that make you look twice. Same with the towels and bedding. - Internet access...

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Helpful?
1Thank Ivy M
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Ivy M, Thank you for taking the time to post an online review in regards to your recent stay with us. I do sincerely apologize for the experience you had with the air conditioner not working properly in the fitness room. I have followed up with my engineering team to ensure that the necessary repairs are made. I do...

Reviewed 16 September 2015

Our family held a reunion at this hotel and the facility and service we received was wonderful. The staff were friendly and answered any questions that we had. Due to flight delays, our party arrived very late at night (almost midnight) and were quickly checked in without problem. As we arrived too late to dine out anywhere, the snack area...

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Helpful?
Thank Joan L
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Joan L, Thank you for taking the time to post an online review in regards to your recent experience while staying with us. I am very pleased to see that you had such a wonderful experience. I will share your feedback with my staff so they can see what a great job they did. I hope that you choose...

Reviewed 2 September 2015 via mobile

Nice surrounding area... Stayed one night and have no real complaints. The staff was friendly and welcoming. The pool area was nice, but the hot tub wasn't heating. Upon notifying the staff they sent someone over right away. They weren't able to fix it while we were there, but they at least attempted to deal with the issue promptly.

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Helpful?
1Thank Ryan O
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Ryan O, Thank you for taking the time to post an online review in regards to your recent stay with us. I sincerely apologize for the issue you experience with the hot tub. Unfortunately we did have a mechanical issue that took a few days to correct. I am very happy to see that in light of the issue...

Tucson, Arizona
Reviewed 29 August 2015

From the moment we arrived until departure, we found this hotel to be excellent. The staff is friendly, professional and caring. The property is close to I 25 on the north side of Albuquerque and relatively close to the site of the annual Balloon festival.

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Helpful?
2Thank Bill B
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Bill B, Thank you for taking the time to post an online review in regards to your recent stay with us. I am very excited to see that we have met or exceeded your expectations and you found our property to be excellent. I will share your comments about my staff being professional and caring to help motivate and...

Haslett, Michigan
Reviewed 24 August 2015

We had a room with 2 queen beds. The room was clean and comfortable, and had all of the standard amenities. One thing we noticed; every time we entered the room, there was a slight odor. It quickly went away, so I wasn't a negative. Perhaps a remnant of cleaning supplies. We had our breakfasts, and 1 late dinner in...

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Helpful?
2Thank Bob B
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Bob B, Thank you for taking the time to post an online review in regards to your recent stay at the Courtyard by Marriott Albuquerque Journal Center. I am very happy to see that you enjoyed your stay with us. I greatly appreciate your feeback as I will share this with my team to continue to motivate and inspire...

Tampa, Florida
Reviewed 14 August 2015 via mobile

The hotel is a somewhat typical Courtyard, however they do have a great courtyard area, perfect for relaxing. The rooms and the common areas typical, but in need of updating. The staff was excellent. Very friendly. In fact, during our stay, the cable went out for a significant period of time. In response, the management offered guests free dinner that...

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Helpful?
1Thank Susan T
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Susan T. Thank you for taking the time to post an online review in regards to your recent stay with us at the Courtyard by Marriott Albuquerque Journal Center. Thank you so much for the kind words that you said about our staff. I will share your feedback with them to continue to motivate and inspire. I do also...

Reviewed 8 August 2015

Stayed at this Courtyard by Marriott for a few nights for a friends wedding. The staff were very accommodating and friendly, the room and the bed was perfect, everything was clean and comfortable. The hotel has an adobe type southwestern feel, which is great and really makes you feel like you are in New Mexico.

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Helpful?
Thank Jace P
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Jace P, Thank you for taking the time to post this online review in regards to your recent stay at the Courtyard by Marriott Albuquerque. As a valued guest your feedback is very important to us. I am very please to see that my staff provided flawless service and we met or exceeded your expectations. I will share your...

Seattle, Washington
Reviewed 22 July 2015

I have stayed at the Courtyard Albuquerque numerous times and it never disappoints! The staff is always courteous. This Friday (7/17), we checked in and the front desk attendant was kind, professional and very thorough in the checkin process. I wish I would have asked her name, but we did check in about 3:30-4:00; hopefully the manager commends her on...

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Helpful?
1Thank watraveler
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Watraveler, Thank you for taking the time to submit and online review in regards to your recent stay at the Courtyard by Marriott Albuquerque Journal Center. We are very pleased to see that you had such a great stay with us and our staff met or exceeded your expectations with their service level. We will certainly look into the...

Conifer, Colorado
Reviewed 18 July 2015

The room had been updated like all of the Courtyards so that was enjoyable. The room is kind of small but with the newly updated features, it was nice. It was a little tough to find but I don't think that's a big knock. We were fortunate enough to have a room not facing I-25 so it was pretty quiet....

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Helpful?
1Thank Pete W
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Pete W., Thank you for taking the time to post an online review in regards to your recent stay with us. I am very please to see that we have met or exceeded your expectations and provided you with such good customer service. I will certainly recognize my staff for doing such a great job. We recommend that anyone...

Evergreen, Colorado
Reviewed 18 July 2015

Very nice property in an actually very quiet area of Albuquerque. Nice friendly attentive staff. Clean quiet room, although I think it could have been a little larger. Seemed as though it was a little smaller than some Courtyards that I have stayed in. Just saying. Overall it was very clean and comfortable and I would definitely stay here again....

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Helpful?
Thank Bob W
Jared G, General Manager at Courtyard Albuquerque, responded to this review

Dear Bob W., Thank you for taking the time to post an online review in regards to your recent stay at the Courtyard by Marriott Albuquerque Journal Center. We are very excited to see that we have met or exceeded your expectations while you were staying with us. We will be sure to recognize our staff and thank them for...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Albuquerque

Address: 5151 Journal Center Boulevard, Albuquerque, NM 87109
Region: United States > New Mexico > Albuquerque
Price Range: $133 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Albuquerque 3*
Number of rooms: 150
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Also Known As:
Courtyard Albuquerque Hotel Albuquerque
Albuquerque Marriott
Albuquerque Courtyard
Hotel Style:
#34 Family Hotel in Albuquerque
#53 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Albuquerque staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Courtyard Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back side away from noisy interstate”
 of 5 bubbles Kiawahkat43, 14 Oct 2016 | Read review
“Get with Judy to let her know what you are looking for.”
 of 5 bubbles karenvv2015, 19 Sep 2016 | Read review
“Courtyard has great view”
 of 5 bubbles susansB222PN, 14 Sep 2016 | Read review
“Ask for an interior room facing the courtyard.”
 of 5 bubbles ackvil, 22 Aug 2016 | Read review
“Rooms on first floor have a window that you can look right out to your car. Coming during the week is nice and quiet.”
 of 5 bubbles 96timothyt, 14 Jul 2016 | Read review
5 of 5