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Holiday Inn Express Albuquerque (I-40 Eubank)

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Holiday Inn Express Albuquerque (I-40 Eubank)
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Albuquerque (I-40 Eubank)
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Showing 231: English reviews
Cape Girardeau, Missouri
Reviewed 30 September 2016 via mobile

First I was not asked if I was a member of the rewards club. I had to call back to the desk to tell them my rewards number The bathroom was very small. I mean very small. We had a non smoking room yet the room recked of smoke. The sheets were smoke filled. The tv in the room had...

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Helpful?
Thank rphillips3
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Anna...

Colorado Springs, CO
Reviewed 23 September 2016 via mobile

Our room was very clean, quiet & the beds were very comfortable! We had an upstairs room in the back. It looked out onto the indoor pool. Staff were very pleasant and efficient. There was a microwave & mini fridge in the room also.

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Helpful?
Thank Ecolorado
Phoenix, Arizona
Reviewed 19 September 2016

This is an older HIE property, and is in need of upgrading. It was chosen for it's location. Safety was not a concern, but we travelled as a couple. Had I been alone, it would have been. The beds were comfortable, the off-street parking was good, but the Air Conditioner in the room was too noisy. The courtyard rooms are...

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Helpful?
Thank Violette54
Shreveport, Louisiana
Reviewed 15 September 2016

If I had not pre-booked and paid for my room in advance I would have kept on driving. The property is old and in need of a major overhaul. The rooms are entered from outside, and I felt unsafe on the first floor. In order to turn on the shower I had to get in and was promptly sprayed with...

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Helpful?
Thank Lesa M
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Anna...

Pasco, Washington
Reviewed 31 August 2016

I stayed for a week for business and it was nicer than I thought it would be. You can tell it used to be a motel from the outside but Holiday Inn did a good job in fixing it up to their standards. Don't expect brand new rooms and amenities. The king bed is quite comfortable and has good shower...

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Thank Anthony C
Houston, Texas
Reviewed 28 August 2016

Rooms were average and needed updating. The bath and commode room was very, very small. Was about you should expect for a budget hotel. Breakfast area was clean and food ample and fresh. Would probably find another H.I. to stay next time.

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Helpful?
Thank Steve M
AnnaGranados, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Anna G Front Desk Manager

Reviewed 4 August 2016 via mobile

Staff was friendly but room was shabby. Lots of stains on the carpet and the furniture looked old. This hotel appears to be in a sketchy area. My family felt unsafe and I was worried about my car getting broken into a night. At least they have a security guard but that only reenforces my opinion of the area.

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Thank Billy F
Kansas City
Reviewed 2 August 2016 via mobile

Not as nice as advertised but in good location and clean. We got in late and were woken up next morning before 8 to move our cars due to paving of the parking lot. No one mentioned this to us when we booked that evening or when we checked in. Very inconvenient under our circumstances. Beware, doors to rooms are...

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Helpful?
Thank jrrichards
yuriana g, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, DIANA G FRONT DESK MANAGER

Trinidad
Reviewed 28 July 2016 via mobile

Staff friendly during check in. Would stay here again without a doubt. Hotel is in a good location close to I40. Rooms are very clean. Hotel grounds are manicured. Best part is the security staff that patrol the parking lot after dark so there is no worry about your vehicle.

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Thank Frank G
Lewisburg, Ohio
Reviewed 7 July 2016

On our road trip across the country, we stayed at Holiday Inn Expresses all over, so we knew how generally great the hotels are. But not this one. It was like a budget motel purchased by HIE and little money was spent fixing it up. All of the rooms had outside entrances, the numbering was off, making it hard to...

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Helpful?
Thank Lisa B
Jimmy D, General Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, JIMMY...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more   less 

Additional Information about Holiday Inn Express Albuquerque (I-40 Eubank)

Address: 10330 Hotel Ave NE, Albuquerque, NM 87123
Region: United States > New Mexico > Albuquerque
Price Range: $125 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albuquerque (I-40 Eubank) 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and other travellers.
3 questions
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Morro Bay, California
over a year ago

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Questions? Get answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best advice I can give you for a room is DON'T STAY HERE!”
 of 5 bubbles 506marioc, 24 Mar 2017 | Read review
“Rooms are all away from traffic noise.”
 of 5 bubbles mr2turtle, 14 Mar 2017 | Read review
“I don't think there probably is a bad room. Very nice hotel.”
 of 5 bubbles leaannt2016, 6 Mar 2017 | Read review
“Courtyard rooms are more secure. Smoking area problem”
 of 5 bubbles Violette54, 18 Sep 2016 | Read review
“Second level would avoid parking lot dirt and less noise.”
 of 5 bubbles RickM301, 15 Jun 2016 | Read review
5 of 5