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I was charged twice for one night, on TA and directly at hotel. Was provided no receipt at hotel and now am having to dispute with bank. Rooms were clean but this is an old hotel and is a HI express in name onlyMore
Response from IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank)Responded 3 April 2017
Thank you for taking the time to share your feedback regarding our hotel. While we appreciate your kind regards toward the room's cleanliness, I regret to learn that you may have encountered a billing issue post stay. We apologize for any inconvenience this...More
While the hotel's location is handy to I-40 is not easy to find. Its is a dated two story hotel. I f you need your room to be HC accessible then request a first floor room as I didn't see an elevator. Room were very...More
We chose this location b/c of the indoor pool for our kiddos after a day in the car. The pool was great. The room is basic and was clean and quiet--no traffic noise. The staff is super friendly and the breakfast is typical but good...More
This was very clean and we loved the outside entrances. We always travel with a lot of camera equipment and it was much easier to carry through 1 door than going up and down in an elevator! The staff was most helpful and almost anticipated...More
We have been traveling since the first week in January and are on the last leg of our trip. We have stayed at Holiday Inn Express with mostly good stays. When I called this hotel I was blessed to get to talk with a woman...More