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Sheraton Albuquerque Uptown

1,343 reviews
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Traveller (229)
Room & Suite (205)
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Overview
  • Excellent54%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“club level”(60 reviews)
“night manager”(29 reviews)
“starbucks coffee”(21 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Sheraton Albuquerque Uptown
Special Offer: Breakfast for 2 Included
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Rooms
27 Feb.28 Feb.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,343)Write a Review
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All reviewsclub levelnight managerstarbucks coffeelobby barcoronado mallshopping and restaurantsparking lotfront desk staffsandia mountainsthe general managerbusiness centerbed was very comfortablenew mexicoballoon fiestaroad tripuptowndamen
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481 - 485 of 1,319 reviews
Reviewed 17 May 2015 via mobile

The front desk staff was extremely friendly, helpful and polite. This hotel appears to be a little older but they have done some nice updating. I especially loved the toiletries they put out in the bathroom, it even included a shower puff! The only reason...More

Thank KellBell6644
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 29 May 2015

Dear KellBell6644, Thank you for taking the valuable time to provide the 4 *Star guest review. It is such helpful guest comments that truly makes makes us better every day. I have made it priority to address your guest room observations as well. To exceed...More

Reviewed 16 May 2015

We loved this hotel!! Our room was not ready by 3 p.m. [the check-in time] and we had been waiting for about an hour so the desk clerk upgraded us to the Club Level. We were able to use the club lounge to print our...More

Thank bczican
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 17 May 2015

Dear bczican, Thank you very much for the wonderful 5 *Star guest review. To read your comments "Wonderful Hotel Visit" and "We loved this hotel!" are the type of guest observations that every hotel manager looks forward to receiving. I am very glad that you...More

Reviewed 13 May 2015

I don't usually write reviews but we are on a road trip across America and staying in lovely hand-picked hotels. We thought the Sheraton would not disappoint. However, on arrival we were allocated our room - which was ok - the receptionist pre-occupied. We got...More

1  Thank Irene B
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 15 May 2015

Dear Irene B, Please do allow me to apologize as it is very clear that we did not meet your expectations in a very important area which is guest information. In fact, as you noted our hotel compendium books are being revised and we believe...More

Reviewed 30 April 2015

I stayed one night here and it was my second stay at this hotel. It's easy to find and pretty well located for uptown. Downtown is a short drive away. Check in was a breeze and I was upgraded to 7th floor (reserved for SPG...More

Thank BigMerk
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 1 May 2015

Dear BigMerk, It is great to know that your recent travels from the United Kingdom allowed you to be 'Our Guest' once again. Thank you very much for taking the valuable time to share the type of guest observations that truly makes us better every...More

Reviewed 28 April 2015

Overall very happy with my stay at this property. I did use points so not very sure what the rates look like. I was passing thru from Texas to California. I decided I needed to rest so I took out my SPG app and booked...More

Thank Skylar K
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 1 May 2015

Dear Skylarlk, Please do allow me to say thank you for the wonderful 5 *Star guest review. To receive your comment that you were "very happy with your stay" is much appreciated. I certainly understand that finding just the right place to call home away...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 108 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 108 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (229)
Room & Suite (205)
Dining (62)
Pool & Beach (23)
Amenities (29)
Business Centre & Event Rooms (13)
Questions & Answers
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Gloria K
14 November 2017|
Answer
Response from Damen K | Property representative |
Hello Gloria, We are a dog friendly hotel and happy to accommodate. We do have a pet fee/cleaning fee of $50.00 once a pet has been in a room. Let me know if I can be of any further assistance.
1
Vote
M G
24 October 2017|
Answer
Response from Damen K | Property representative |
Yes, we host Foul Play every Friday and Saturday Night sorry for our delayed response
0
Votes
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1234
Room Tips
"Ask for a mountain view."
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"Pay the little extra to stay on the Club Floor"
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"Across the street from Balloon Fiesta shuttles. Perfect location for that."
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"Suites on the second floor may have limited views, 3rd floor and above are great. Nice view from the 8th..."
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