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Sheraton Albuquerque Airport Hotel

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Sheraton Albuquerque Airport Hotel
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502 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Des Moines, Iowa
Reviewed 3 October 2015

Good hotel, good features, very nice rooms, acceptable restaurant. The only problem was that there were not enough available plugs in the room. Had to unplug other lights or clocks or use plugs in the bathroom. There was some confusion by the staff as to whether you had to pay for car parking or not.

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Helpful?
1Thank dsdsmia
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Dsdsmmia, Thank you for staying with us during your last trip in this area, we are glad to hear that the hotel was good, with good features and an acceptable restaurant. We apologize about the outlets provided in your room and will share this with our Chief of Engineering. We have started a parking charge back in August of 2014...

Abilene, Texas
Reviewed 2 October 2015 via mobile

Great location. Wonky wifi. Awkward desk layout and electrical hookups for electronics in the room. Shower head had moderate pressure and several spray settings. Good parking. Wonderful access to most of the things we wanted to see and needed to go. Extremely close to the airport, but very well insulated from any noise.

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Helpful?
Thank Donald S
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Donald S, We thank you for your feedback in regards to your most recent stay with us! Our location is in a wonderful location and we are happy to hear that it is accommodating to our guests such as you. Our guests are always surprised to not hear much airport noise with our location; we hope we see you next...

Durango, Colorado
Reviewed 29 September 2015 via mobile

We ended up here on multiple occasions via Priceline and have been very happy! The service is friendly and accommodating. There haven't been any issues with our Priceline reservations which is a plus. The rooms are clean and even when we had one that smelled "off" to us, they happily moved us to another room. Highly recommended!

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Helpful?
Thank DasKins
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

DasKins, Thank you for continuing to stay with us using Priceline, we value your business!! Our staff strives to provide friendly and accommodating services as you experienced. We look forward to your next stay with us! Thank You, Samantha Gwaltney

Durango, Colorado
Reviewed 26 September 2015 via mobile

We checked in on the 24th of September and left the 26th. Came for a concert. I have stayed at many Sheratons including this one 7 times. They are always good. This is not true here. It took 20 minutes to check in. We walk up first in line. And the one lady was on the phone. Then I guy...

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Helpful?
1Thank Brian I
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Brian I, We would like to apologize about the wait you experienced during your arrival at our property. We want our guests to feel valued and acknowledged and am sorry to hear that didn’t happen for your stay. We hope that you will still give us another opportunity in the future to prove that your last stay was not the...

Charlottesville, Virginia
Reviewed 21 September 2015

My stay at the Sheraton - Albuquerque Airport was excellent. Here are some details of my recent stay. Upon our arrival, we parked outside and walked into the very spacious lobby. Check-In was very quick, and we were in our room very quickly. The room was very clean and had relatively new fixtures and a spacious bathroom. The view of...

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Thank ErpyPorpoise
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

ErpyPorpoise, Thank you for your wonderful review from your last stay with us! We are glad to hear that our location is convenient for you and provides the breath taking views you experienced. We do hope that you come back again as you stated and have an even better experience with a mountain view!! Thank You, Samantha Gwaltney Front Office...

San Miguel de Allende
Reviewed 15 September 2015

We had a very early flight out of Albuquerque and made a decision to stay the the Sheraton Airport Hotel because it is the only full service hotel near the airport. They were exceptionally welcoming and helpful. We check into our junior suite (comfortable and quiet), had lunch and then took our rented car back to Enterprise. The hotel asked...

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Helpful?
Thank neelokb
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Neelokb, Thank you for choosing our full service location for your very early flight out the next morning. I am happy to hear that our staff was exceptionally welcoming and helpful during your stay. We are always glad to provide our 24 hour shuttle transportation to any of our guests to make their stay as simple as possible! We look...

Denver, Colorado, United States
Reviewed 2 September 2015

This is where I stay for late or early flights from Albuquerque. Rooms are well designed with lots of wood. Big closet, in room safe, writing desk, and ample vanity area separated from sleeping area. Super comfortable bed. Most reliable room service ever, they call to let you know they are coming and they arrive on time and with hot...

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Thank Cristin C
Oak Creek, Wisconsin, United States
Reviewed 26 August 2015 via mobile

This property has had many names over the years but this latest incarnation is one of the nicest it's clean it's remodeled , it's a five minute walk from the terminal of the airport so you don't need to rent a car right away if you get in late that night. The rooms are comfortable, I like the decor in...

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Thank Jeanne V
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Jeanne V, We are happy to hear that our property has turned to be suffice after all the years you have experienced it being other hotels, we take pride in being a Sheraton. We are just a brisk walk from the terminal or we have our 24 hour shuttle to scoop you up and am glad you utilized the walk...

Victoria, Canada
Reviewed 20 August 2015

I had a very early morning flight out of ABQ recently, and, as something of a Starwood loyalist, decided to try this Sheraton high-rise a few paces from the terminal. The exterior suggests the 1960s/70s, but in the interior is quite up to date -- in fact quite nice. Comfortable rooms and even good food to go with a pleasant...

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Helpful?
Thank Stephen K
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Stephen K, We would like to thank you for your positive feedback on our location and our interior of our building. We have introduced a new menu and are glad to hear that you enjoyed the nachos you ordered and will share your feedback with the chefs! We hope to see you during your next visit in the Albuquerque area!...

Maryville, Tennessee
Reviewed 18 August 2015

This Sheraton, as with most others, is very clean, great staff, and great overall accommodations. Rooms are very spacious and comfortable. My only advice would be, find somewhere off site to eat. I made the mistake of eating at the on site restaurant, and it was terrible. Really felt terrible that I had to pay for it. The location of...

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Helpful?
Thank D28martin05
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

D28martin05, Thank you for your review regarding your most recent stay with us. I want to apologize about the food service you received in our Rojo Grill. I have taken your feedback and will be sharing with the Chef to ensure that this doesn’t happen in the future. I am glad to hear, however, that the staff was great and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more   less 

Additional Information about Sheraton Albuquerque Airport Hotel

Address: 2910 Yale Boulevard SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque
Price Range: $129 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Airport Hotel 3.5*
Number of rooms: 276
Reservation Options:
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Hotel Style:
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Albuquerque Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Albuquerque Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a mountain view”
 of 5 bubbles RogerE517, 18 Feb 2017 | Read review
“Higher floors for better view. Might ask for view of mountains rather than parking lot”
 of 5 bubbles 746denah, 11 Feb 2017 | Read review
“Choosing a room on the 10th and above you would get a better view of the city”
 of 5 bubbles 656albertt, 21 Dec 2016 | Read review
“Ask to overlook the city, not the airport”
 of 5 bubbles muffins1, 15 Dec 2016 | Read review
“Rooms on east side are quieter with nice views”
 of 5 bubbles Southwest_Gaucho, 30 Oct 2016 | Read review
5 of 5