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Hyatt Regency Albuquerque

Hotels.comUSD 119*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hyatt Regency Albuquerque
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1,103 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Albuquerque
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Showing 1,091: English reviews
Bayonne, New Jersey
Reviewed 1 February 2016 via mobile

I was in Albuquerque on business from 1/27-1/30. When I checked in, I asked the front desk staff where my conference was, he immediately pointed me to the convention center. The staff did not bother to ask if he had the right info. My conference was actually at the Hyatt. So after a long flight, I really did not need...

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Helpful?
Thank AnaS16
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for the feedback and I apologize for the team not taking the time to provide you the guidance you were seeking.

Charlotte, North Carolina
Reviewed 29 January 2016

Good location right next to Convention Center. Large room with comfortable furnishings, although the lighting was poor. Starbucks coffee in the room! Great cable channel lineup (DirecTV with HBO). Excellent fitness center. Sadly, the bathroom amenities were sorely lacking. No hairdryer. No makeup mirror. Old tired tub and sink. Convenient self-parking in a garage (entry around the block).

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Helpful?
Thank Sara H
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for sharing your experience and staying with us.

San Francisco, United States
Reviewed 27 January 2016

The Management Staff know how to treat a Diamond member!!! I was presented with what was called an upgrade when I checked in. I went to the room and I was a little unhappy. I went back down to the Front Desk to ask was this room considered an upgrade. Not to my standard. I did share this with the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank David A
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

I am happy to hear the staff were able to recognize your importance to Hyatt and provide your the upgrade you deserve.

Orange, United States
Reviewed 25 January 2016

We enjoyed our stay for the most part. However, the shower and sink water was cold most of the time and luke warm at the most. My problem after reporting this from the very first day, and asking to speak to the manager, who never contacted us, the problem never got fixed. Otherwise a great hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Herbert W
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

We apologize for your stay being less then Excellent. We did experience a hot water issue and it has been fixed and sorry you were effected by this mechanical problem.

Lynwood, United States
Reviewed 25 January 2016

Nice hotel, clean room, with an excellent house keeping staff! Parking attendants spoiled the entire stay. Everything from delays in getting your car... to losing car keys. Next time I will select the Double Tree which is connected to the convention center! Run!!!!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Terri H
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

I appreciate the positive feedback in regards to your stay. It is very unfortunate that the valet team did misplace your keys and caused a delay in your departure. I am happy to know that they were found and the time frame was not extensive. We apologize for this error and something out of the ordinary that happened.

Lathrup Village, United States
Reviewed 24 January 2016

Restaurant staff was not prepared to service our conference delegates on the very first day of the conference. There was no hot water in my hotel room!!! Even after calling the maintenance crew, no hot water was restored.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Marcus W
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

I apologize for the delay in service upon the arrival of your group. The day you arrived was a holiday in which no other food choices in the area were available. The group arrived early in which we were successful in getting everyone into their rooms at 11AM when our check time is normally 3PM. We were informed that all...

Meriden, United States
Reviewed 24 January 2016

This hotel is a great place to accomplish and conduct work. The rooms are spacious, comfortable and have quality mattresses which provide excellently for both relaxation and sleep. The staff friendly, helpful and caring.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Joseph N
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank You for staying with us and enjoying all we have to offer at the Hyatt Regency downtown Albuquerque.

Carlsbad, New Mexico
Reviewed 19 January 2016

Unable to check in upon arrival at 1:30PM. We had a 3 hour business meeting scheduled for 2:PM. We checked into a room that was not what we reserved. I am very disapointed the staff was not more accomodating.

Review collected in partnership with Hyatt Hotels
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1Thank 652clintonw
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

Your reservation is a guarantee for a room but not a room type. We honored the early check in but could not get you the room type your preferred due to being sold out the night before. We understood the meeting start time was important and accommodated that request to provide a room immediately over the room type that would...

Morris, United States
Reviewed 19 January 2016

Its an OK place to stay, Expensive and should have better amenities. High priced, no breakfast except for the overpriced hotel restaurant, rooms are OK, quiet and clean. Its a 2 star hotel due to poor business decisions on behalf of the hotel management.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Timmy W
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

I apologize if the hotel did not meet your expectations. We do have a bed and breakfast rate which is included in the room and is a great value. With regards to the management not meeting your request I am sorry I was not provided the opportunity to assist you.

Reviewed 17 January 2016

Although I travel a lot, I am not used to the level of service and friendliness of the hotel staff. The room was clean and modern and relatively spacious,and the staff were superb. Highly recommend this as place to stay and be able to be comfortable, get around easily and get my work done.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Robert S
James P, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank You for staying with us and enjoying all we have to offer at the Hyatt Regency downtown Albuquerque.

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more   less 

Additional Information about Hyatt Regency Albuquerque

Address: 330 Tijeras Ave NW, Albuquerque, NM 87102
Region: United States > New Mexico > Albuquerque
Price Range: $146 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
Reservation Options:
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Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque
Hotel Style:
#26 Business Hotel in Albuquerque
#33 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Albuquerque staff and other travellers.
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Questions? Get answers from Hyatt Regency Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher rooms have a better mountain view.”
 of 5 bubbles sallyd781, 23 Mar 2017 | Read review
“Upper floor rooms, facing the Convention Center were amazing! Great view and quiet.”
 of 5 bubbles wendybR5504UK, 25 Feb 2017 | Read review
“Pick another hotel”
 of 5 bubbles NotABuckeye, 25 Feb 2017 | Read review
“Go to Santa Fe in stead.”
 of 5 bubbles bergstevenc, 6 Feb 2017 | Read review
“I requested a room on an upper floor not near the elevator and got a corner room which seemed bigger.”
 of 5 bubbles phillysis, 27 Nov 2016 | Read review
5 of 5
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USD 119*
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Prices are for 1 room, 2 adults
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