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Hotel Cascada

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Hotel Cascada
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361 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Oklahoma City, Oklahoma
Reviewed 4 days ago NEW

This was supposed to be a "4 star" hotel - It was dirty, the hotel elevator was filthy going up to our room, and then when we got INTO the room - there was pee on the toilet seat! The housekeeper didnt even clean the toilet after the last guest. GROSS. So gross. I sucked it up and we just...

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Helpful?
Thank mahnkenc
michael w, General Manager at Hotel Cascada, responded to this review

Dear Mahnkenc, As the new General Manager of the property and now having access to Trip Advisor, I was disheartened to read this review as we failed to provide a clean and comfortable room for you and your son and then compounded our mistake by not responding to the problems you experienced when we were made aware of them. Once...

Denver, Colorado
Reviewed 9 October 2016 via mobile

I traveled to Albuquerque for the Balloon Fiesta and stayed in this hotel which was overall an average stay. The rooms are advertised with a nice little balcony. It is a large Hotel The Fairly difficult to figure out where your room is. The rooms were clean and well-maintained. I only have two minor complaints. The first is housekeeping did...

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Helpful?
Thank MikeynDnvr
Granbury, Texas
Reviewed 9 October 2016 via mobile

Stayed for balloon fiesta $200+ for one night. Only one disposable coffee cup in room, no other cups or glasses, plastic or otherwise. Staff was nice and helpful. They have no onsite laundry. No literature or info in rooms. Not even any labeled buttons or info on telephone. No personality or character. I booked via Expedia and the reviews were...

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Helpful?
Thank zebras2020
Ojo Caliente, New Mexico
Reviewed 27 September 2016 via mobile

I wanted to have a stress free night out of town for a concert. I booked 3 room's. When I get there I find out that I needed 55 more for each room it was horrible because I hasn't worked that into my budget and spent 3 hrs trying to work it out on top of that they hold the...

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Helpful?
Thank Sharon A
Denver, Colorado
Reviewed 27 September 2016

My family and I stayed here our last night in New Mexico. The kids loved it because of the water park. However, the admission price was not included with the hotel stay. At least offer a discount. Other than that, my husband and I enjoyed a little date night in their sports restaurant. We had a great time!

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Thank Angela5280303
Albuquerque, New Mexico
Reviewed 26 September 2016 via mobile

We ended up not staying here because the tickets for the waterpark (additional $30+ per person) were not included in the hotel price! What a scam! Also my friend said her daughter worked at the waterpark and at times it is very dangerous and crowded, and she said she is surprised it's not shut down yet.

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Helpful?
Thank val2b2008
Logan, New Mexico
Reviewed 25 September 2016

We were there for a wedding that was at the hotel. We reserved a room & were very happy with it! The bed was a sleep number bed, the room was very nice with a view of the pool. One complaint I have is the restroom for the ballroom is out in the hall & it was full of teenage...

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Thank grandmanunu
Reviewed 21 September 2016

First off they charged me an extra $55 for each room i payed for 3 rooms ahead of time. $55 FOR DEPOSIT Really? Then i find out the waterpark is extra charge. Then they charge me extra $5 FOR EACH ROOM that was a RESORT FEE. Really? I was told that we were getting double queen, well we got double...

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Thank Glenda A
El Paso, Texas
Reviewed 20 September 2016

Third time staying at the hotel, We love the convenience of everything you need is there. Grandson loved the waterpool with the basketball hoop at the waterpark. I liked the inside water pool and jacuzzi. Little disappointed with the waterpark rates and the schedule when you can use it (very confusing for someone that is on vacation). Room sofa needs...

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Helpful?
Thank Lupe915
Roswell, New Mexico
Reviewed 15 September 2016

The water park was by far the best part of this trip. It's fun, protected from the sun, and safe. They have multiple life guards and it is clean. My only complaint is that it is expensive. The hotel itself wasn't bad. The front staff was very friendly and the security staff was very diligent. Housekeeping was so diligent, they...

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Helpful?
Thank SimpleAmanda

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the midtown business district, the Hotel Cascada Urban Resort and Waterpark is conveniently near Albuquerque attractions and shopping and is immediately accessible to both I-40 and I-25. Albuquerque's Urban Resort completed a 5 million dollar renovation in June of 2013 and offers newly renovated, spacious guest rooms and suites with views of the mountains or courtyards. Guest rooms feature "Sleep Number" beds, a work desk, COMPLIMENTARY high-speed wireless internet, in-room coffeemaker, full size iron/ironing board, cable TV, and On-Demand movies with a COMPLIMENTARY USA Today at the front desk. Other features include complimentary outdoor parking, COMPLIMENTARY shuttle service to/from the airport.Also offering an on-site water park with 26 water features like a wave pool, lazy river, waterslides, and wave rider this hotel in Albuquerque keeps the whole family entertained (check days and hours of operation as they do change). ... more   less 

Additional Information about Hotel Cascada

Address: 2500 Carlisle Blvd NE, Albuquerque, NM 87110 (Formerly Park Inn by Radisson Hotel & Water Park)
Region: United States > New Mexico > Albuquerque
Price Range: $119 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cascada 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Park Inn By Radisson Hotel And Water Park
Radisson Albuquerque
Albuquerque Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cascada staff and other travellers.
6 questions
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New Port Richey, Florida
over a year ago
El Paso, Texas
over a year ago

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Questions? Get answers from Hotel Cascada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid the conference room areas.”
 of 5 bubbles SimpleAmanda, 14 Sep 2016 | Read review
“If you are not a fan of the smell of chlorine stay away from rooms near the Waterpark or near the indoor pool.”
 of 5 bubbles phatpeanut, 22 Aug 2016 | Read review
“Bring some cash if your eating at the hotel, its pricy. But there are numerous resturants. Rudys. Lota Burger Mcdee.. BK.. near..”
 of 5 bubbles glennmurchison, 7 Aug 2016 | Read review
“Take TONS of Blankets and your own pillows.”
 of 5 bubbles 543patty, 5 Aug 2016 | Read review
“I don't think there are in good rooms”
 of 5 bubbles AdGirlTX, 25 Jul 2016 | Read review
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