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Embassy Suites by Hilton Albuquerque - Hotel & Spa

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1,160 Reviews from our TripAdvisor Community

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Showing 1,149: English reviews
Brighton, United States
1 review
Reviewed 3 days ago NEW

We had another great experience during our stay at Embassy Suites. This time, we were at the beautiful Albuquerque, NM hotel, which is conveniently located near the airport. Service was great, as usual. The custom-made omlettes were also wonderfully prepared at breakfast. We had a little trouble with the sink (water was slow to empty) and we couldn't believe how... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank R6654PZmarciab
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello R6654PZmarciab, Thank you for taking the time to complete a TripAdvisor review; we appreciate your feedback. We are excited to hear that you found another Embassy Suites by Hilton to add to your portfolio, here at the Albuquerque location! We hope that the next time you are in Albuquerque we will see you again! Take care - Jessica C More 

Albuquerque, New Mexico
1 review
Reviewed 4 days ago NEW

we thought we would have a wedding night to remember instead there was so much traffic it was loud there was a fight there people were brawling in the lobby there was not enough security . they over charged our room by 650.00 they still have not refunded they do not stand by their make it right policy I am... More 

Helpful?
Thank ThenewlywedBrowns
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

The safety of the hotel's guests and employees is of the utmost importance to us and ongoing measures are taken to ensure a safe and comfortable environment, including working with the local authorities. More 

1 review
Reviewed 4 days ago NEW

Was a very unpleasant stay to say the least understaffed and bad service no manager on duty apparently he has been on vacation and will not return phone calls or abide by the make it right poli8cy in fact charged my card 700.00 my room was only 120 and still have not got my money back .

Helpful?
Thank Noah Benjermin A
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

The safety of the hotel's guests and employees is of the utmost importance to us and ongoing measures are taken to ensure a safe and comfortable environment, including working with the local authorities. More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Friendly staff and pleasing ambiance. The made to order omelette breakfast was one of the better I'very had in any hotel. I am usually disappointed with the fitness centers in most of the hotels. This center was above average and we'll appointed. I am in Albuquerque several times a year and will plan my trips around availability ato this Embassy....

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank L4221HQrichardb
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello L4221HQrichardb, We appreciate you taking the time to complete a TripAdvisor review; we always welcome our guests' feedback. We are happy to hear you enjoyed the Embassy Suites by Hilton Albuquerque and its amenities. We invite you back for another visit real soon! Take care - Jessica C More 

2 reviews
Reviewed 4 days ago NEW

Wonderful stay - - a combination of business and personal visit. Absolutely LOVED the made to order complimentary breakfast! Rooms were very well appointed and spacious. Great atmosphere, particularly the gathering areas and meeting rooms. Friendly and helpful staff. Just a very well run and managed hotel. Believe me, now that I have discovered this jewel, I will definitely stay... More 

Helpful?
Thank Mark R
Artesia, New Mexico
Level Contributor
2 reviews
Reviewed 5 days ago NEW

This is a great hotel and excellent staff. They assisted me in my stay after having surgery and worked with us to make us as comfortable as possible. I highly recommend staying here for business or pleasure!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ADOAO
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello ADOAO, Thank you for taking a moment to complete a TripAdvisor review; we appreciate the feedback. We are happy to hear that you enjoyed your stay at the Embassy Suites by Hilton Albuquerque. It's our pleasure that we assisted during the beginning stages of recovery! We hope to see you back around property (maybe not medical related!) See you... More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

I spent my wedding night there and I was assaulted on property that ultimately landed my husband and I in the Hospital for broken bones we were jumped by the staff at the ufc/ mma event on the night of Nov 26 2016 the placenter is very short staffed and dangerous

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank 235rayb
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

The safety of the hotel's guests and employees is of the utmost importance to us and ongoing measures are taken to ensure a safe and comfortable environment, including working with the local authorities. More 

Huntington Beach, United States
2 reviews
Reviewed 1 week ago NEW

The hotel is a very nice place he did a great job of remodeling it's not in the best location we have very limited sports programming so you have to leave the hotel to go to A sports bar The hotel needs to improve this area to make it worthwhile to stay there their evening reception is very nice and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Johnny R
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Johnny R, Thank you for taking a moment to complete a TripAdvisor review; we appreciate your comments. We are happy to hear that you enjoyed our recent remodel. It is unfortunate that you had to leave property to enjoy your sporting event/game. We will take your feedback into consideration when looking at ways to improve our guest experience. We... More 

Oklahoma City, United States
1 review
Reviewed 1 week ago

Very clean and family friendly. Actually stayed another night on the way back. Will be staying here again on any future trips this way. Great breakfast buffet along with cook to order omelets. Great space in the room for our family.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 833dustins
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello 833dustins, Thank you for taking the time to complete a TripAdvisor review; we appreciate your feedback. We are so happy to hear that you enjoyed your recent (2) stays at the Embassy Suites by Hilton Albuquerque. We hope that any time you are in town you will choose to stay here! We look forward to seeing you again real... More 

El Dorado, California
1 review
Reviewed 1 week ago

To be honest, the only complaint I have is, I wish they had an in room breakfast menu. Other then that, it's a great, clean place to stay. I had my 3.5 year old son with us for a family trip. And we stayed in the premium suite. And it was perfect. Enough room to play and hang out. The... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 401aubreyl
EmbassyABQ, General Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Thanks for the comments about the hotel. We usually don't do many room service breakfast calls, so we don't have a menu for that. If you ever want room service breakfast we can list the prices out for you on your next visit. Obed M. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Albuquerque - Hotel & Spa

Address: 1000 Woodward Place NE, Albuquerque, NM 87102
Region: United States > New Mexico > Albuquerque
Price Range: $163 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Albuquerque - Hotel & Spa 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Embassy Suites Albuquerque
Albuquerque Embassy Suites
Hotel Style:
#3 Spa Hotel in Albuquerque
#6 Green Hotel in Albuquerque
#23 Family Hotel in Albuquerque
#24 Romantic Hotel in Albuquerque
#24 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Albuquerque - Hotel & Spa staff and other travellers.
4 questions
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Washington DC, District of Columbia
over a year ago
Washington DC, District of Columbia

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Albuquerque - Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had "city view" which was very nice; comfortable and inviting.”
 of 5 bubbles , 1 Dec 2016 | Read review
“Ask for the highest floor for less noise from the main common area which is open air. And don't forget to look up, the view is awesome!”
 of 5 bubbles 7riverrose, 23 Nov 2016 | Read review
“Choose a room on the CITY SIDE rather than the MOUNTAIN SIDE. The mountain side has highway traffic noise, but the city side does not.”
 of 5 bubbles SchwarzKatz, 20 Nov 2016 | Read review
“queen size bed was wonderful, very quiet too”
 of 5 bubbles ctraveling9264, 31 Oct 2016 | Read review
“If you are there for the balloons, ask for a room that will allow you to see them rise.”
 of 5 bubbles CRC2013, 19 Oct 2016 | Read review
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