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Crowne Plaza Albuquerque

Booking.comUSD 127*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 151*
USD 127*
USD 151*
USD 127*
USD 151*
USD 127*
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Crowne Plaza Albuquerque
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211 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Lubbock
Reviewed 11 May 2015

We reserved one room with 2 queen beds for 4 people over TWO MONTHS BEFORE our trip. Upon arrival, we signed the check-in that documented a room with 2 queen beds. We entered our room and it had a king bed and a fold out couch, 3 towels and 2 cups - not a room for 4 people. Then, the...

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Helpful?
1Thank ColdStar
IHGCare, Guest Relations Manager at Crowne Plaza Albuquerque, responded to this review

Dear ColdStar, We really appreciate the review that you have posted for our hotel. We are pleased to know that you liked the food and the staff at our restaurant. Be that as it may, we would like to extend our sincerest apologies for the inconvenience that you have encountered during your stay with us specifically with the room reservation....

Lubbock
Reviewed 7 May 2015

I attended a conference and ended up staying an extra night. I had booked early and am very glad because I got one of the tower rooms...definitely a plus for that! Had an excellent view from my balcony toward the mountains, very beautiful. I asked to put on an upper floor and was up six floors, just right. The room...

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Helpful?
Thank Trickstersawpix
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you for the many wonderful compliments you have provided in your review! Your review has been provided to all of the staff and we are ALL so happy we hit a home run with your stay! We always strive to provide the best customer service and this review proves just that. Both Food and Beverage as well as the...

Santa Fe, New Mexico
Reviewed 5 May 2015

I wasn't sure what t expect of this large corporate hotel just of off a main highway interchange in Albuquerque NM; but I was pleasantly surprised. Check in was quick and easy despite an obviously packed house. The room was spacious and even though we were near the elevator it was quiet. Our room had a small balcony which was...

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Helpful?
Thank Danielle A
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Danielle211- Thank you for the may wonderful compliments regarding your stay at the Crowne Plaza! We are very happy to read that you enjoyed so much about the property, the check-in and the amenities! You definitely came at a busy time seeing it was Gathering of the Nations but that didn't stop us from shining. We look forward to welcoming...

Madison, Wisconsin
Reviewed 23 April 2015

I was here for meetings for 12 days in March and April 2015. Having looked at a map and seen all the freeways around the hotel, I was nervous before I came about how much traffic noise there might be. I had a room on third floor that faced the courtyard and I heard very little noise, either outside from...

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Helpful?
Thank bobkat1022
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you so much for taking the time to complete a review regarding the experiences you had with you visit to the Crowne Plaza. We are very happy to read your review seeing you touched EVERYTHING that you enjoyed! We always encourage guests to provide us with all feedback whether it be good or bad. Your review has been shared...

Reviewed 23 April 2015

My family and I stayed 2 nights. We paid the outrageous $75 fee for our dog to stay with us and if my conference wasn't there, we would NOT have stayed here! It was nice to stay on location but there are more pet friendly options in Albuquerque. For example, the Fairfield next door had a lawn and pet stations...

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Helpful?
Thank Melissa S
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you for taking the time to provide us with a review regarding your experiences at the Crowne Plaza during your past visit. Please accept our apologies that we were not able to make your stay perfect. Your feedback has pointed out our flaws and mishaps that we wish did not happen. Our pet fee is a standard fee given...

North Richland Hills, TX
Reviewed 18 April 2015

Stayed 4 nights here and all in all a good experience. We were on the first floor by the pool. Cant say anything about noise at the pool area because very few people used it because it was still cold. Liked the patio with 2 chairs and small table for our room. About the hotel itself. Very clean. Staff were...

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Helpful?
Thank Sannd1
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you so much for taking the time to complete a review regarding your experiences at the Crowne Plaza in Albuquerque. Thank you for all the wonderful compliments regarding our staff, the room, the service and the overall hotel! We always strive to provide 100% satisfaction for each of our guests every time they stay with us. We have given...

Washington DC, District of Columbia
Reviewed 18 April 2015

Was here on business and it was a great conference venue. The food was consistently tasty and the staff was friendly. Enjoyed the pool and gym. Some colleagues had issues with housekeeping, but my room was always fresh. We had booked the whole hotel, and if the staff were stressed it never showed. I'd visit again in a minute. My...

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Helpful?
Thank LA G
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you so much for taking time out of your day to provide us with a review regarding your past stay! We are so delighted you were able to share feedback on what you liked and disliked and what could improve! An airport shuttle is definitely something we are working on having at this property and hopefully we can have...

Birmingham, Alabama
Reviewed 17 April 2015 via mobile

Clean rooms great service no complaints here. There is also a restaurant and bar attached to hotel. Plenty of parking. Bed was comfortable. Easy check in and check out. Would definitely go back there and stay. People at desk are friendly and knowledgeable.

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Helpful?
Thank Cornbreadd
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you so much for the wonderful compliments you have provided for us in your review! We are delighted to read that you enjoyed everything our property had to offer. Your complements have been shared to all of our staff to ensure we provided the best service each an every time. Thank you again for your time and review.

Durham, North Carolina
Reviewed 16 April 2015

This is an older property located just off I-40--but the highway noise didn't bother me on the 8th floor, even without the air conditioning running. You can open the sliding glass door for fresh air, which is a plus. The room was clean and comfortable. Staff was professional and helpful. On the down side, there is next to nothing in...

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Helpful?
Thank Justine S
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you so much for taking the time to write a review regarding your past stay at the Crowne Plaza. Thank you for the many compliments and feedback you have provided us with today. We tend to scare off people when they look at our location. We are very happy that you still stayed with us and were able to...

Washington, DC
Reviewed 16 April 2015

A pleasant and comfortable hotel. Might be well located if you have a car, but if not -- can't really walk many places. I was there for a meeting -- good price, comfortable room. Bathroom is very, very small and the hotel was built with 2 elevators but at opposite ends of the hall -- a pretty dumb design. Didn't...

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Helpful?
Thank mot29
Tracie J, General Manager at Crowne Plaza Albuquerque, responded to this review

Thank you so much for your review! We are happy to read that you enjoyed your stay and have left us with loads of great feedback! Your comments have been shared with all of our staff to ensure we always provide the best service. Thank you again for your time and review. We look forward to welcoming you back.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Albuquerque, the only Crowne Plaza in the state of New Mexico; with our southwestern hospitality and decor is the perfect hotel destination for both business and leisure travelers. The hotel is located on a 14-acre oasis in the university & midtown district that captures the unique flavor & artistry of the southwest. We are located minutes from historic Old Town, Balloon Fiesta Park, championship golf courses, casino entertainment as well as world class shopping opportunities. Centrally located at the crossroads of New Mexico, our hotel is your headquarters to go out and explore the best New Mexico has to offer! ... more   less 

Additional Information about Crowne Plaza Albuquerque

Address: 1901 University Blvd NE, Albuquerque, NM 87102-1713 (Formerly Hilton Albuquerque)
Region: United States > New Mexico > Albuquerque
Price Range: $146 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Albuquerque 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Crowne Plaza Albuequerque Hotel Albuquerque
Hilton Hotel Albuquerque
Albuquerque Hilton Hotel
Hilton Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Albuquerque staff and other travellers.
4 questions
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Punta Gorda, Florida
19 days ago
Mississauga
10 months ago
Houston, Texas
11 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor poolside”
Schnoodles10, 22 Mar 2017 | Read review
“First floor rooms open to courtyard with pool. Good for smokers.”
icue4u, 2 Mar 2017 | Read review
“Views of the Sandias on one side and the Albuquerque city skyline on the other-either is good”
94dana, 21 Dec 2016 | Read review
“Higher floors provide the best views. Sunsets and city lights to the west side can be great.”
danr975, 13 Dec 2016 | Read review
“Do not expect to have internet or a clean bathroom”
Sjgraf, 7 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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