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Crowne Plaza Albuquerque

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Traveller (44)
Room & Suite (441)
Dining (21)
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Overview
  • Excellent26%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible8%
Travellers talk about
“the cantina”(9 reviews)
“ranchers club”(5 reviews)
“nice hotel”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
7 May8 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
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66
93
49
22
21
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66
93
49
22
21
Show reviews that mention
All reviewsthe cantinaranchers clubnice hoteloutdoor poolno refrigerator or microwaveroad noisecomfortable roomsbusiness travelernice stayhotel restaurantthe room was nicean upgradeparking lotcoffee makerstaff was very friendly and helpfulfront desk clerkballoon fiesta
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91 - 95 of 251 reviews
Reviewed 11 July 2016

I stayed here while traveling on business, and I found the hotel to be very nice. The lobby is very inviting, and the room was clean, the bed very comfortable, and the A/C worked great to keep the room nice and cool throughout my stay....More

Thank MJN123
Response from HotelManagment22, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 18 July 2016

MJN123-thank you for the wonderful comments you have provided us with regarding your past stay at the Crowne Plaza in Albuquerque. We are very happy to read that you enjoyed so much about our hotel, the staff and services. Your review has been shown to...More

Reviewed 30 June 2016

When we arrived it was late, like 2 a.m. late but the service was very friendly. The room was good, the beds were comfortable, We had a great view of the mountains which was a huge plus. The sound proofing of the rooms were not...More

Thank bemall
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 16 July 2016

Dear bemall, As always we are glad to read feedback of the Crowne Plaza Albuquerque. Thank you for taking the time to express your thoughts and concerns. I am very pleased that the staff was friendly and that you liked our hotel. On the other...More

Reviewed 23 June 2016

When we checked in, we were told a nice room facing the pool. Only there was no water in the pool....closed for repairs....in June at 100 degrees ....Who closes a pool in June? Our room was dirty and the floor was never cleaned for the...More

1  Thank cfelicetti50
Response from HotelManagment22, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 18 July 2016

Cfelicetti50- thank you for taking the time to provide our hotel with feedback regarding your past stay at our hotel at the Crowne Plaza Albuquerque. We take comments like yours very seriously and we are working to overcome the horrible experience you had. Thank you...More

Reviewed 19 June 2016 via mobile

Stayed one night on our way through ABQ. We were on one of the Executive Floors (11, 12). Staff was great, bed was very comfortable. Didn't hear any typical hotel sounds (doors slamming, people above or below us). Convenient location but not much around in...More

Thank awooten3
Reviewed 14 June 2016 via mobile

Enjoyed our stay, and our room was nice. Wifi was good, and we had breakfast one day at the restaurant and that was ok. My one complaint, and is is nit picky, is that they stuff the sheets too tight! I had to force them...More

Thank Greg M
Response from HotelManagment22, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 23 June 2016

Greg M- thank you very much for taking the time to complete a review regarding your past stay at our hotel in Albuquerque. We are very pleased to read that you did enjoy your stay, your room and amenities. Your feedback regarding the sheets has...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room Service
Free Parking
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 96 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 96 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (44)
Room & Suite (441)
Dining (21)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
KjunCelt
9 April 2017|
AnswerShow all 3 answers
Response from Tracie J | Property representative |
No I'm sorry we do not but Uber and Taxi and very accessible and inexpensive. Hope to see you soon, Crowne Plaza ABQ
1
Vote
Colleen Willy G
10 June 2016|
AnswerShow all 2 answers
Response from Tracie J | Property representative |
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front... More
0
Votes
ddunbar3
8 May 2016|
Answer
Response from Tracie J | Property representative |
Executive level rooms all have refrigerators, standard level rooms do not have them.
0
Votes
Room Tips
"Ask for a room facing the courtyard. These rooms might be suited."
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"The higher the room the less road noise"
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"Great view of ABQ from 12th floor."
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"Higher floors have great views and pretty quiet but hotel seems to be pretty quiet in general, nice clientele"
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