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Hilton Garden Inn Albuquerque Airport

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Hilton Garden Inn Albuquerque Airport
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519 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Airport
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Showing 513: English reviews
San Diego, United States
Reviewed 5 July 2016

I had a number of issues and the majority of staff were not even positive about making an effort to resolve them. Attitude goes a long way. There was an altercation in the parking lot when I arrived. I was really scarred and the staff shrugged this off. Amenities were frequently not in the room. I end up extending a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tricia H
Management response:

Dear Tricia H, I am sorry to hear that you did not enjoy your stay at our property. I appreciate your review as this helps us improve so that we can better assist our guests. If you would like to discuss any of the issues you experienced, please feel to contact the hotel. I do hope that you will consider...

Riverside, CA, United States
Reviewed 4 July 2016

I really enjoyed my stay at this hotel for business. This would be a hotel I would consider for a leisure stay as well. I had a problem with my room key but the front desk staff was very friendly apologetic and happy to help. After that incident there were no problems. The room was large, clean, very nice television...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David B
Management response:

Dear David B, We are very pleased that you enjoyed your stay and that our staff was able to address the key not working in a timely manner. We look forward to your next stay!

Pagosa Springs, United States
Reviewed 29 June 2016

Shower valve did not function properly and this is not not a new issue. Two charges were put on my credit card for the same stay. I called about these charges and they said it was normal and one would go away. Four days later 2 charges are still on my credit card so I have to waste my time...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Curtis H
Rotan, United States
Reviewed 24 June 2016

Everyone is so nice and helpful. You must eat at the hotel. Great food! Great chef both breakfast and dinner. The rooms are clean. I did think the beds were a little hard. I wish they would update to pillow top or foam/gel mattress.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sherry K
Fredericksburg, Virginia
Reviewed 20 June 2016

Booked this hotel because it is 3 minutes from the ABQ airport rental car return. Was pleasantly surprised by the food and bar. Everything met or exceeded expectations. One of the better "at the airport" hotels I've stayed in.

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Thank Michael S
Broomfield, United States
Reviewed 20 June 2016

Staff was not trained, charged wrong accounts, bathroom had dripping sink and broken toilet seat that fell off during stay, refrigerator did not work, check-in was late, locked out of room because key cards were disabled in error by staff, parking was limited and in garage it was filthy and smelled of cigarette smoke and vomit.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Janel R
Management response:

Dear Janel R, Thank you for leaving a review. The issues regarding your experience with staff has been used as a training tool. The broken items (refrigerator, bathroom sink, and toilet seat) have been addressed with the proper department. I apologize that your recent stay was not enjoyable and do hope that you will consider us in the future.

Albuquerque, New Mexico
Reviewed 20 June 2016

A nice place to stay at and friendly. I thought that the service at the front desk was awesome. The service at the bar/restaurant wasn't bad either. I also like that I was able to pick my own room. Good stay.

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Thank creo231
Charleston, South Carolina
Reviewed 19 June 2016

Was nice. The staff was very kind and helpful, kind of expensive but nice. I had bought on line and when I arrived the date was wrong so we changed it for the night that I arrived, staff was very kind.

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Thank 667bradleyl
Sun Lakes, Arizona
Reviewed 18 June 2016

One of worst Garden Inn's we've stayed in. Check-in had a couple of hic-ups. Bar had a tatoo'd lady that gave all her attention to one guest. My wife and I waited until we could get her attention, short of yelling. Once she "got rid of us on her to-do list" she resumed her incessant talking over everyone. I ordered...

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Helpful?
Thank RoadWarriorWalt
Santa Cruz, CA, United States
Reviewed 16 June 2016

We arrived on an evening flight and had an early morning departure. We ate on the patio with local family and a dog. The service was slow, but very friendly, and the food was adequate. Getting into the rooms, which were very nice, was easy. The desk staff went above and beyond to meet our needs. The early morning departure...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carol P
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Carol P, Thank you very much for your review. We are glad that you enjoyed your stay! We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Airport

Address: 2601 Yale Blvd SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque > Sunport
Price Range: $125 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Priceline, Orbitz, Travelocity, HotelsforEveryone, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Albuquerque Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albuquerque Airport Hotel Albuquerque
Albuquerque Hilton Garden Inn
Hilton Albuquerque
Hotel Style:
#10 Family Hotel in Albuquerque
#22 Romantic Hotel in Albuquerque
#25 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque Airport staff and other travellers.
1 question
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10 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on the higher floor”
Charles02138, 26 Jan 2017 | Read review
“Higher floor away from the airport are the quietest”
Cwnicholsjr, 3 Nov 2016 | Read review
“It's an airport hotel so there will be a certain amount of noise.”
FrankK702, 13 Oct 2016 | Read review
“Tell their staff your needs and they will make it happen!”
ArchieM198, 27 Sep 2016 | Read review
“The higher the better for quiet.”
jonsZ5078MT, 23 Jul 2016 | Read review
5 of 5