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We checked in late one night without a reservation, a man named Pralay, at the front desk, greeted us with a friendly smile and was very helpful. He was more than willing to call us a shuttle to go to the casino a few miles...More
We made our reservation 2 months b4 Balloon Fiesta 2015. Highly recommend booking way ahead of this event. We were given a room on the 1st floor so no view. The room was clean and the staff was accommodating. This location is prime; about 1...More
1 Thank TeamGarza
Response from IHGCare, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 10 December 2015
Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to our room accommodations and staff's service. Your kind comments are highly appreciated....More
We booked this hotel so we could walk to the Balloon Field for the balloon fiesta. It was brilliant for this as it was only a 15/20 minute (safe) walk. The hotel is OK but desperately expensive which makes categorizing the hotel very difficult.
1 Thank Greygem
Response from IHGCare, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 30 October 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the rates. We will look into this concern. We take all reviews positive and...More
Stayed here 3 nights for the balloon fiesta! This IS the closest hotel to the activities. Roughly 20 minute walk to the park (30 minutes if walking somewhat slowly and with children) and you are then 'right there'. Often we came back in time for...More
Wow! Did we get lucky! We booked this hotel about 10 months prior to this year's Balloon Fiesta. What a find! It is the closest hotel to the Balloon Fiesta. If you don't want to get in the bumper to bumper traffic jam at 5...More