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Holiday Inn Express Hotel & Suites Midtown

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Holiday Inn Express Hotel & Suites Midtown
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265 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Wayne, Michigan
Reviewed 17 July 2016

On our way to Las Vegas, we spent a night in Albuquerque. Pretty average HI Express, but the rooms were very colorful with a southwestern style. TV selection was weak, but other than that everything was fine.

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Helpful?
Thank Keith B
Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi Keith B, Thank you for taking the time to share you stay with are guest and us. Glad you liked the colorful southwestern style, sorry to hear the TV selection was week. We are working on the TV selection for your next visit. Hope to see you on your next trip to Las Vegas. Sincerely, -Russ and the entire...

Gallup, New Mexico
Reviewed 11 July 2016

I used to stay at this hotel every time I went to Albuquerque because they had smoking rooms. Now I've found out that they no longer have smoking rooms. I'm very disappointed because this hotel is in a great location and the staff is very friendly and helpful. My loss.

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Helpful?
Thank dante15
Scottsdale, Az
Reviewed 9 July 2016 via mobile

Staying at the Holiday Inn Express for my birthday trip here to visit my family. The sheets are dirty, there's little ants on our pillow, there's a huge disgusting stain on the bathroom walls, the bed has ants all over it. The guy downstairs is not accommodating at all and we're stuck here for two days. Don't stay here!!!

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Helpful?
Thank itssocasual
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear itssocasual, Thank you very much for taking the time to share your thoughts and comments about your stay with us. It is delightful to know that you chose to celebrate your birthday at our property. However, please accept our sincerest apologies for the dismay caused by the cleanliness of the room and level of staff service which did not...

Belgrade, Montana
Reviewed 8 July 2016

The Holiday Inn Express, Midtown Alb is probably the best IHG value in Albuquerque, but that's because it's an older property due a renovation. It still is average clean, but feels a tad dated. The service was exceptional. You can credit this to owners who care about their employees. A special shout-out to Mrs. Tanya: She made the normal corporate...

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Helpful?
Thank AdmiralNahohkta
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear AdmiralNahohkta, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that our staff service exceeded your expectations. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am...

Lubbock, Texas
Reviewed 6 July 2016

I went with my family to Albuquerque for 4th of July and we got this Holiday Inn Express for $47 off a Priceline Express Deal. The location of the hotel was great, directly adjacent to I-40 and there were a number of restaurants in the area. The front desk receptionist, Russ, was extremely friendly and helpful and gave us a...

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Helpful?
Thank Damien R
Louisville, Kentucky
Reviewed 5 July 2016

Stopped here for the night after a long day on the road. The hotel was super clean and the staff was very attentive and nice. Our room was very comfortable. Breakfast the next day was awesome and just what we needed to get us back on the road. Pool area was ok (not as nice as the rest of the...

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Thank Dan L
Girard, Kansas
Reviewed 4 July 2016

My family and I stopped here on our way home from Vegas and what a great stay we had!!! We arrived late & hungry. We were greeted with a smile and warm welcome. The staff helped us with finding a place to each so late and night. Can't say enough how friendly everyone was. Room was amazing....a 2 queen suite...

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Thank rkmassa
Dallas, Texas
Reviewed 3 July 2016

I was really impressed with this hotel. The guys at the front desk were very nice and helpful. The room was clean, comfortable and nicely decorated. It was very quiet too. A centrally located and safe area. Very impressed overall.

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Thank Beachprincess777
Dallas, Texas
Reviewed 29 June 2016

My family enjoyed staying at this hotel. We especially loved the friendly, attentive staff. Miss Tanya was great at making sure we had all we needed for a good breakfast, and Viola made sure our room was clean and stocked with the necessities. We would definitely come back!

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Thank Cheryl C
San Antonio, Texas
Reviewed 23 June 2016 via mobile

I ll start off by saying the staff was nice and the check in was smooth. It wasn't your typical Holiday Inn stay, once out of the lobby and off the elevator the hotel seemed unkept. Carpets need attention, there was a vending machine pulled from its area and into the hallway with yellow construction tape to prevent it's access...

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Helpful?
Thank chad756
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear chad756, Thank you for taking the time to review our hotel on TripAdvisor. We apologize if your experience was not as pleasant as you would have liked it to be due to the condition of the room and public areas. Rest assured our goal is to maintain a clean and sanitary environment for all of our guests. In line...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Region: United States > New Mexico > Albuquerque
Price Range: $111 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Midtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it's not a non-smoking hotel.”
 of 5 bubbles dante15, 10 Jul 2016 | Read review
“Front facing rooms are hotter in the evening, but don't have direct sun in the morning.”
 of 5 bubbles AdmiralNahohkta, 7 Jul 2016 | Read review
“All rooms are very comfortable”
 of 5 bubbles sandy56025, 1 Jun 2016 | Read review
“The south side of the hotel faces I-40 which is quite loud. Request a room closest to Menaul Blvd.”
  • Mold on ceiling in bathroom
 of 5 bubbles I1412DAbrianr, 2 May 2016 | Read review
“Stay somewhere else.”
  • Nasty Shower Head
  • One Inch Rust Chip In Bath Tub from Improper Repair
  • Fruit Left in Our Waste Basket Under the Desk In Our Room
 of 5 bubbles JohnandDeb2, 15 Apr 2016 | Read review
5 of 5