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Holiday Inn Express Hotel & Suites Midtown

Expedia.comUSD 102*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 217*
USD 102*
USD 217*
USD 102*
USD 217*
USD 102*
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Holiday Inn Express Hotel & Suites Midtown
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270 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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CA and DE
Reviewed 2 weeks ago

We stayed here for two nights. It is near the Tesla supercharger, which is one reason we stayed here. The other reason was that we had recently stayed at a Hampton Inn for two nights (in a different city) and they had not made up the room for our second day. We arrived in the early evening. The third floor,...

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Helpful?
Thank Jean_on_a_beach
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Jean_on_a_beach, Thank you for your review. I appreciate your feedback and first and foremost, I would like to apologize for any and all inconveniences you may have faced while staying at our property. At Holiday Inn Express - Midtown, we pride ourselves on our excellent customer service and the cleanliness of our facilities. We are also a non-smoking property...

Lake Arrowhead, California
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2017 via mobile

Stayed here for business this month. Nice clean rooms, a newer look and a very freindly staff. Location is great being that it is near I-40 and I-25. Also like that there are several chain gyms nearby to go and workout.

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Helpful?
Thank Kiwimelon
About Hotel's Favourite Review
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Kiwimelon, Thank you for your review, I'm pleased to hear that you enjoyed your recent stay. Being centrally located certainly is a great convenience! Thank you once more and we look forward to serving you again in the future. Benny Thompson Guest Services Manager

Reviewed 2 weeks ago

Me and my family enjoyed the wonderful breakfast. It stayed stocked and the food was hot and fresh. The two employees tanya and pat were very warm and friendly. I enjoyed chatting with them. The room was very comfortable and the staff attended to everything we needed. I would definitely come and stay in this hotel again and definitely it...

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Helpful?
Thank KrissyandJaysin R
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear KrissyandJaysin R, Thank you for taking the time to review your stay! I really appreciate your feedback and thank you for choosing to stay at our property. Tanya and Pat are just perfect diamonds of our team and I will certainly be sure sure to let them know! Our pool is open now for the summer season and we...

San Ramon, California
Reviewed 10 April 2017

This property is a gem. More important than this hotel's great freeway-close location, immaculate facility and comfortable bedding, the staff understands the importance of stellar customer service. During our stay, we found that each employee (whether at the front desk, breakfast area, maintenance, preparing rooms or in a managerial position) acted with profound professionalism and kindness as if he/she owned...

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Helpful?
Thank Larry D
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Larry D, Thank you for your response! I appreciate your great review and will certainly share it with the rest of my team. We appreciate you for choosing our property to stay at and I will say it was certainly our pleasure to host you as our guest. Thanks again and should you ever visit Albuquerque again, we hope...

Boise, Idaho
Reviewed 4 April 2017

We were on the road and my wife reserved this room with the app. We reserved an accessible roll in shower room. The app said it had two queens and a sofa sleeper. The room was actually a king with a worn out mattress and a sofa sleeper with a large stain on it. The room was classified as an...

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Helpful?
1Thank tmkhar
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Thank you for choosing to stay with Holiday Inn Express and for taking the time to review your recent stay! I appreciate your feedback and would like to personally apologize for any and all inconveniences you may have faced. While I love the IHG Mobile App as it is an amazingly simple and convenient way to book a reservation on...

Mesa
Reviewed 22 February 2017

Staff was friendly. Our bathroom was so small that you had to swing around the toilet to even get out of the bathroom. The shower was always getting clogged after every shower. The room felt musty and the AC system was hard to operate. Sizes of the bed, we thought they would be larger. WIFI was also not working in...

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Helpful?
Thank mbudbud
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear mbudbud, Thank you for your review, I apologize that your guest experience was not excellent in every aspect and that some of your expectations were not met. I will share your comments in regards to the room feeling musty and the shower drain not draining very well with the proper departments so that we may improve our operations and...

Artesia, New Mexico
Reviewed 19 February 2017 via mobile

Stayed here for a business trip, the location was close to our meeting location. It's located right on Menaul, and close to shopping and restaurants. The front desk staff and breakfast attendant were incredibly friendly. The elevator is shaky and rattles- not a big deal, I don't like elevators anyway. We booked a basic king suite; the tv was a...

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Helpful?
Thank Puppett13
HIEABQMID, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Thank you for taking the time to write a review, as the new manager here I very much appreciate your feedback, which I will be sharing with my team. They will be delighted to hear your comments! We have corrected the issue with the elevator and are working on the TV reception. If your travels bring you back to Albuquerque...

Las Cruces, New Mexico
Reviewed 18 February 2017

Excellent overall. I was away from home for a week of work training. The staff was inviting and helpful from the very beginning at reservation. The room was comfortable and clean and was ready for me each afternoon, when I got back to the room from training, with a made bed, clean towels, trash thrown etc. Viola was the employee...

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Helpful?
Thank parraperez2
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Parraperez2, Thank you for your great review, we appreciate your kind words and praise. I will certainly pass on your review to my team and can't wait to invite you back again! Sincerely, Benny Thompson Guest Services Manager

Camanche, Iowa
Reviewed 28 January 2017

Good location, nice rooms, friendly staff, delicious breakfast with variety. Rooms are large & comfortable. Great for families! Staff is very friendly. Comfortable beds & refrigerators, microwaves, are furnished.

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Helpful?
Thank IOWAN1970
HIEABQMID, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear IOWAN1970, Thank you for taking the time to review your recent stay, I appreciate your feedback. I'm happy to hear that we were able to make your last stay great, and yes, we do furnish all our rooms with a refrigerator and microwave! Thank you for your time and until we see you again! Sincerely, Benny Thompson Guest Services...

New Orleans, United States
Reviewed 1 January 2017 via mobile

Waited to check in. Staff was obviously pulled away for maintenance issue. Friendly upon check in. Room was nice BUT bathroom floor was FULL of hair on the floor. Yuck yuck yuck. Otherwise the room was clean and in good order. But how gross. Not sure if I would stay here again and I am a Priority Club member. Applebee's...

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Helpful?
Thank Beth S
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

I am truly sorry to hear that we were not up to our usual standards of operation during your stay, this is unacceptable and we will do our utmost to correct the cleanliness issues. Please contact myself directly here on property if you wish to discuss. My sincerest apology. Elizabeth S - General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Blvd NE, Albuquerque, NM 87107-1865
Region: United States > New Mexico > Albuquerque
Price Range: $134 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Midtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pleasant and cozy”
krissyandjaysinr, 6 May 2017 | Read review
“The accessible roll in shower room is very difficult to maneuver around in a wheelchair.”
tmkhar, 3 Apr 2017 | Read review
“We got a suite.”
mbudbud, 21 Feb 2017 | Read review
“it's not a non-smoking hotel.”
dante15, 10 Jul 2016 | Read review
“Front facing rooms are hotter in the evening, but don't have direct sun in the morning.”
AdmiralNahohkta, 7 Jul 2016 | Read review
5 of 5
Expedia.com
USD 102* /night
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HIExpress.comUSD 102
Hotwire.comUSD 102
AMOMAUSD 217
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*Disclaimer
Prices are for 1 room, 2 adults
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