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Hilton Garden Inn Albuquerque Uptown

GardenInn.comUSD 118*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Albuquerque Uptown
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638 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Showing 631: English reviews
Reviewed 7 November 2016

Didn't have the room I reserved available, except on a floor that was under construction. Strong paint fumes caused headaches and construction crews provided (unwanted) wake-up service. "Satisfaction Guarantee" is a farce--it means the front desk staff will repeat "I'm sorry" until you get tired and go away.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Peter R
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Peter R: My most sincere apologies for the issues you encountered during your stay. We are doing our best to ensure all of our guests' comfort during our renovation and provide the least amount of intrusion possible. We certainly do not want guests to be bothered by any fumes which is why these floors are not accessible during the...

Loganville, United States
Reviewed 5 November 2016

I checked into the hotel late evening. The staff was very helpful and on point! I did not have to wait for someone to help me. The hotel was clean and quiet. The kitchen was still open and the food was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary S
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Mary S: Thank you so much for your kind review of our hotel and staff service. Our staff strives daily to exceed all of our guests' expectations and we are very satisfied when we get feedback such as yours, thank you! We hope to see you back again soon and please do not hesitate to reach out to me...

Gallup, United States
Reviewed 1 November 2016

This place was great, the room was very clean, Next to the Interstate Highway, But didn't hear a single vehicle passing by! They have a swim slide but that was closed. The staff were very helpful. Plan on staying there again next time we go to Albuquerque

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sylvester P
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Sylvester P: Thank you so very much for taking the time to review our hotel - the Hilton Garden Inn ABQ Uptown! We are glad to hear that you received clean, comfortable and quiet accommodations and that our staff was hospitable. We hope to see you again soon and please do not hesitate to reach out to me directly...

Alamogordo, New Mexico
Reviewed 29 October 2016

I attended a 4 day class here. The hotel itself was excellent. Wait staff-amazing, Rooms were good sized and immaculate. Good views of the city. Small refrigerator and microwave in the room. Restaurant was a little pricey, but the portions were large. Pool area and whirlpool -clean and comfortable. The room for the classes were small-no windows, and if there...

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Helpful?
Thank travelady56
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear travelady56: Thank you so much for taking the time to review our hotel the Hilton Garden Inn ABQ Uptown. We truly enjoyed hosting your meeting/class - what a pleasure! We hope that your group will return again and we get the opportunity to serve you once more. I will most definitely pass on your feedback regarding pricing to our...

Mesa, Arizona
Reviewed 12 October 2016

Great staff! Clean, quiet, and super comfortable beds. You are able to adjust the softness and firmness of the beds. Great location for food and shopping! All rooms smell great because the hotel is non smoking!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B2254ZJcrystall
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear B2254ZJcrystall: Thank you for taking the time to share your experience with our hotel the Hilton Garden Inn Albuquerque Uptown. It is great to hear that you enjoyed your stay and also enjoyed the Garden Sleep System beds! The adjustable feature is definitely something that sets us apart from our competitors and we are proud to offer our guests...

Sterling
Reviewed 11 October 2016

This is a nice property, clean, with good service. The staff was friendly and helpful. Disappointed with the Galley(food) selections--only ordered from there in a pinch. However, didn't really expect much. As usual, the limited bar choices were outrageously priced, as was the water---3.50 !!! Don't rely on the laundry service--when I checked on mine after 2 days, found it...

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Helpful?
Thank Nancy M
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Nancy M; First, let me offer my most sincere apologies for the issues you encountered during your stay. We strive daily to exceed our guests' expectations and it is a great personal disappointment that we let you down, my apologies. I will definitely share your feedback with our Chef regarding the quality of food in our restaurant. Was there...

Surrey, United Kingdom
Reviewed 11 October 2016

As we stayed during the balloon fiesta this made the prices double the hotel was clean the staff amazing and helpful the food was great and my 3 year old son had the time of his life and we made loads of great friends there. We'd recommend this hotel at the drop of a hat

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kernowkiwi78
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Kernowkiwi78: Thank you for choosing our hotel as your "home away from home" and sharing your family with us! We truly enjoyed hosting you during the best time of year - 2016 International Balloon Fiesta! We hope that you will make the trip again next year and please do not hesitate to reach out to me directly for any...

Reviewed 10 October 2016 via mobile

Booked a room for one night during balloon fiesta weekend. I requested a room on the north side because the South side overlooks the freeway and i read it could be noisy at night, but the receptionist said there were no rooms available and that Hilton Inn members had priority on requests. Even though our 6th floor room overlooked the...

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Helpful?
1Thank Lizbeth R
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Lizbeth R: Thank you for taking the time to review our hotel the Hilton Garden Inn Albuquerque Uptown. We appreciate that you shared your experience at the hotel and we are glad to hear that you enjoyed our favorite time of year - Balloon Fiesta! I would agree with you - the south side of the hotel is quite...

Reviewed 6 October 2016 via mobile

Incredibly helpful, knowledgeable, and friendly staff!!!!! Very clean rooms, well appointed as you would expect from a Hilton!!! I LOVED their breakfast, and my family enjoyed the water slide for the kids. All in all a great hotel very central and close to everything.

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Helpful?
Thank Sara T
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Sara T: Thank you for your kind review of our hotel the Hilton Garden Inn Albuquerque Uptown. We sincerely appreciate your kind remarks regarding our staff service - they strive daily to exceed our guests' expectations. We are so glad you and your family enjoyed our restaurant - the staff truly provides excellence in service and our cooks are...

Reviewed 5 October 2016

This property is located in the uptown area of Albuquerque with a great location to shopping, and restaurants. the staff was absolutely wonderful and helpful with all of my needs. The access around Albuquerque from this location is very easy and accommodating.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank TEWLH

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Pkwy NE, Albuquerque, NM 87110-5368
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: $136 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Albuquerque Uptown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque Uptown staff and other travellers.
2 questions
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1 month ago
8 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if room has been remodeled”
790nancym, 26 Feb 2017 | Read review
“Top floor away from interstate.”
ATravelerMidwest, 1 Feb 2017 | Read review
“If you like showers get a room with the walk in shower.”
VictoriaM703, 29 Nov 2016 | Read review
“Upper floor facing away from the interstate seems the best area.”
Trickstersawpix, 26 Nov 2016 | Read review
“2nd floor was nice and quiet”
167meaghand, 21 Nov 2016 | Read review
5 of 5
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USD 118* /night
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Prices are for 1 room, 2 adults
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