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Hilton Garden Inn Albuquerque Uptown

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Traveller (52)
Room & Suite (39)
Dining (2)
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Albuquerque Uptown
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Albuquerque Uptown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Traveller rating
343
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343
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44
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All reviewsnorth siderestaurants and shoppingwithin walking distancepool areabusiness tripconvenient locationclean hotelfront desk staffparking lotgreat place to staynice staywould stay here againcomplimentary breakfasteasy accessnew mexicouptownhgi
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21 - 25 of 734 reviews
Reviewed 27 December 2017 via mobile

This was, bar none, the worst experience I've ever had at a hotel, and I've stayed in a lot of hotels. The decorated trees were pretty, but that was where the fun stopped. There was no hot water for showers in the morning, which they...More

1  Thank ballew
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 28 December 2017

Hello ballew, Thank you for staying with us, your review and for your feedback. We do apologize that you found your stay less than satisfactory. Your feedback is taken very seriously, and will be used to continue to improve the guest experience We hope that...More

Reviewed 26 December 2017 via mobile

We timed our arrival to be able to watch the football game on TV. The TV didn't work so we called to get someone to fix the problem but the first quarter was almost over. Ok, this can happen, no big deal. Then went to...More

Thank John E C
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 28 December 2017

Hello John E C, We thank you for staying with us, your review and your feedback. We do apologize that you found your stay less than satisfactory. However we do appreciate your feedback and will utilize it to continue to improve the guest experience. I...More

Reviewed 21 December 2017 via mobile

This was a great stay in ABQ and was conveniently located right by all my needs in uptown. The staff was friendly and the rooms are excellent. My only complaint was the maid service. Every morning - both times - I awoke to someone saying...More

1  Thank Zitkala-Sa
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 23 December 2017

Hello Zitkala-Sa, Thank you for staying with us, your review, your kind words and feedback! We are thrilled to hear that you enjoyed our experience with us. Furthermore, we appreciate your feedback regarding your mornings. We will pass along the kind words and feedback. We...More

Reviewed 21 December 2017

I travel to ABQ every week for business and needed to stay in the Uptown area. As a preferred Hilton guest this property made sense. Great staff at check in and the process was great. But at 7am I discovered no hot water for a...More

Review collected in partnership with Hilton Garden Inn
Thank Troon77
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 23 December 2017

Hello Troon77, I hope all is well. Thank you for staying with us, for the review and the feedback. Please know that we always strive to create an excellent stay, and be accommodating for all guest requests. We apologize that you found your stay less...More

Reviewed 20 December 2017

We stayed the weekend of dec 16-18 . Excellent service from arrival to departure! Friendly and quick checkin, located in a great area in the center of town! Would stay here again if I ever came back to New Mexico!More

Review collected in partnership with Hilton Garden Inn
Thank Schoberle A
Response from Michael S, Director of Sales at Hilton Garden Inn Albuquerque UptownResponded 20 December 2017

Hello Schoberle A, I hope all is well. Thank you for staying with us, your review, and your kind words. We are thrilled to hear that you had an excellent experience at our hotel, as this is something that we always strive for. We hope...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 105 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#27 Family Hotel in Albuquerque
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 105 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#27 Family Hotel in Albuquerque
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (52)
Room & Suite (39)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Stephen B
26 April 2017|
AnswerShow all 3 answers
Response from Michael S | Property representative |
Hello Stephen B, I hope all is well. The Pool is open daily from 5AM-10PM The water slide hours are 5PM- 10PM on Fridays, 9AM - 12PM and 2PM - 10PM on Saturdays, and 9AM - 12 PM on Sundays. Please note, the hours will be... More
0
Votes
Oswaldo P
16 September 2016|
Answer
Response from Jonathan E | Property representative |
Good afternoon. We have one whirlpool suite. This suite does have a Jacuzzi. Thank you for your question! Jonathan Estes
0
Votes
Room Tips
"NE side, look at map prior if you have concerns"
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"Mountain view is nice"
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"Get a room on the top floor to avoid "thumpers" above you, and away from the elevator and ice..."
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"book with breakfast"
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