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See all Speciality Lodging in Brownsville

Value Place Brownsville

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Traveller (12)
Room & Suite (1)
Hotel & Grounds (27)
Overview
  • Excellent76%
  • Very good12%
  • Average0%
  • Poor1%
  • Terrible11%
Travellers talk about
“front desk”(16 reviews)
“awesome staff”(3 reviews)
Wifi
Free Parking
Air Conditioning
Smoking rooms available
Family Rooms
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Value Place Brownsville
Special Offer: Now a Pet-Friendly Hotel
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Reviews (72)Write a Review
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71 results
Traveller rating
54
9
0
1
7
Traveller type
Time of year
LanguageEnglish
54
9
0
1
7
Show reviews that mention
All reviewssafe environmentfront deskawesome staffanswered all our questionsyoung ladyextended stayhouse keepingexcellent customer serviceroom was spaciousenjoyed our staybusiness tripgreat staydebbieproffesionalrateshousekeepingexpressway
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1 - 5 of 71 reviews
Reviewed 20 October 2017

Kids in the office like they work their. I stayed for a week and there was hardly anybody in the office and then you call the number 500 they tell you to call at 2pm in the afternoon and no one answers. Whenever there is...More

1  Thank davidg5672017
Response from Heather L, Guest Relations Manager at Value Place BrownsvilleResponded 4 weeks ago

I apologize you had that experience with our hotel. I'll be sure to touch base with the manager about your situation. I hope you will consider staying with us again soon.

Property's Favourite Review
Reviewed 27 April 2017

We have stayed there the last four years and it's like having your own condo. The staff is awesome and can't do enough to help. Debbie Jarosz mgr. is the sweetest person along with the rest of the staff. A big thing for us was...More

Thank tomshav41
Management response:Responded 28 April 2017

Mr & Mrs Shaven We are always very happy to see you every year. I am glad you enjoyed your stay with us. Have a wonderful summer and we look forward to your visit in Brownsville next year! Thank you again!! Deb Jarosz General Manager

Reviewed 11 October 2017 via mobile

I was very disappointed during my stay at the value place hotel in Brownsville Texas. The cleanliness of the hotel is disgusting. I saw roaches in the halls and the halls smelled like dog urine and sometime even marijuana. The person working at night had...More

1  Thank scott a
Response from Heather L, Guest Relations Manager at Value Place BrownsvilleResponded 4 weeks ago

Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely...More

Reviewed 20 April 2017 via mobile

My girlfriend and I had the worst experience!! We stayed on the second floor and all we did throughout our visit was smell marijuana in the elevators, n in hallway, finding a used condom by the exit, people coming up to us trying to sell...More

Thank sha18dy
Response from Heather L, Guest Relations Manager at Value Place BrownsvilleResponded 15 May 2017

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.

Reviewed 12 April 2017 via mobile

I am giving this location a 5 plus, this has been my best hotel experience ever! I like the fact that it is clean, quiet and every employee that I have come in contact with are very nice, friendly and extremely curtious. That is difficult...More

1  Thank Brooks E
Management response:Responded 17 April 2017

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 34 - USD 62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
USD 34 - USD 62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (12)
Room & Suite (1)
Hotel & Grounds (27)
Bathroom (1)
Questions & Answers
Ask a question
Robert J
26 December 2017|
AnswerShow all 2 answers
Response from Albert S | Property representative |
no
0
Votes
Robert J
26 December 2017|
Answer
Response from scott a | Reviewed this property |
Is not good at all and is $20 dollar for it a week you don’t want to stay there at all
0
Votes
Room Tips
"They dont have room cleaning/housekeeping."
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"Clean and very safe."
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"Safe and quiet."
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"Any room is fine, smoking rooms are kept on a separate floor by themselves."
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