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Crystal Inn Hotel & Suites Salt Lake City - Downtown

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Crystal Inn Hotel & Suites Salt Lake City - Downtown
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855 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Inn Hotel & Suites Salt Lake City - Downtown
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Showing 729: English reviews
Reviewed 31 May 2016

got a room on the ground floor to make it easy to take the dogs out and it was perfect. Nice walking areas and at the far end of the busy entry area. Entry area was very congested when we arrived with trades people's vehicles that didn't care that we had to park at the far end of the parking...

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Thank Peter M
Idaho Falls, Idaho
Reviewed 30 May 2016

The room was comfortable, clean and priced right. I enjoyed the exercise room, pool, and great breakfast. Staff is always friendly and efficient. This location is convenient to downtown, airport, freeway. The parking is free and always spaces available.

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Thank rosemarie2hape
Tucson, Arizona
Reviewed 26 May 2016

Convenient. Central. Even though on busy thoroughfares, the room was quiet. The neighborhood was typical older down town; so it was priced accordingly, I thought. One of our keys gave us access trouble but staff quickly and courteously remedied that issue.

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Thank jannab309
Idaho Falls, Idaho
Reviewed 24 May 2016

It was a busy Thursday night for the hotel as they were fully booked and SLC had a power outage due to a storm, even with all that going the staff at the hotel was wonderful. We had a great experience and would not hesitate to stay again. Breakfast was great and the fruit was fresh.

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Thank Clara M
Dresher, Pennsylvania
Reviewed 18 May 2016

Great value. Well appointed room with microwave and mini fridge. Fresh cookies and flavored water upon arrival. Friendly front desk who quickly corrected error when given room that was not what I booked. Large selection of hot and cold breakfast items included with stay. Free parking. Downtown and walking distance to restaurants and easy access to major roads for skiing.

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1Thank R R
Lewis Center, Ohio
Reviewed 18 May 2016

If you are not looking for the fanciest hotel, but instead like to feel as if you have a good hotel that helps stretch your travel dollars, then this is the place to stay. The airport shuttle is great, breakfast even includes hot items, and other modes of transport are within walking distance. The first time I stayed here I...

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1Thank Jenni M
Sofia, Bulgaria
Reviewed 9 May 2016

The personnel was very kind and helpful, location is good, rooms are clean and spatious. Breakfast is nice. I liked everything in the hotel except wi-fi connection, which was very poor during some hours of the day.

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Thank Marinela I
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for your feedback regarding your stay with us. We are pleased that you found the staff helpful and the room spacious and clean. We are sorry about the internet connection not being consistent. We are looking into this and will get this issue resolved. We hope you will come and visit us again. Lana Buehler General Manager

Bozeman, Montana
Reviewed 8 May 2016 via mobile

Staff are very friendly. However this Crystal Inn did not hold up to the immaculate cleanliness I experienced at the Brigham City location in March 2016. There was hair found in my bathroom and around my room & the sink wasn't completely clean. However the room was very spacious, I could open the window for fresh air and the breakfast...

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Helpful?
Thank mai47
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for letting us know about your stay. We are pleased that you found the staff to be friendly and that you found the room spacious. Our beds are fairly new and we are sorry to hear the bed was not comfortable. We have reviewed your comments with our staff and are working on correcting the issues. We really...

Serra Negra, SP
Reviewed 3 May 2016

There is nothing exciting about this hotel, but then there is nothing bad either. If you want a great value place to stay that is in the heart of downtown SLC with big well-appointed rooms then this is a great choice. There is nothing particularly luxurious about the hotel and it feels like a place that business travellers might use,...

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Thank markhillary
Seattle, Washington
Reviewed 1 May 2016

The rooms were large and immaculate. There is a refrigerator and microwave. They have a hot breakfast including eggs and sausage or bacon. Service is prompt and attentive. There is a free shuttle to the airport and to the Family History Museum downtown. They usually come within ten minutes. They also have a free business center with four computers. I...

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1Thank elyette

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room

Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Region: United States > Utah > Salt Lake City
Price Range: $135 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Hotel Style:
#4 Best Value Hotel in Salt Lake City
#14 Romantic Hotel in Salt Lake City
#16 Business Hotel in Salt Lake City
#18 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and other travellers.
26 questions
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Questions? Get answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East side will give you a chance to see mountains. West side has a great view of the Hampton Inn.”
 of 5 bubbles jeffbI9567YU, 27 Mar 2017 | Read review
“Parking at the front of the hotel is tight.There is plenty of parking on the west side of the hotel.”
 of 5 bubbles AllanS537, 23 Mar 2017 | Read review
“There are main halls, and off-shoots. Want quiet? Ask for off-shoot”
 of 5 bubbles 344tracys, 23 Mar 2017 | Read review
“Check for a spa tub. Even if you don't use the tub, the rooms are big!”
 of 5 bubbles sandyandtimr, 22 Mar 2017 | Read review
“We were on the third floor and it was great.”
 of 5 bubbles 746sydneej, 16 Mar 2017 | Read review
5 of 5