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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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251 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Start your review of Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Reviewed 3 days ago NEWvia mobile

Full service hotel within ten minutes of SLC International Airport. Shuttle starts at 0400. Very reasonable rate considering its location. Modern lobby. Mediocre and somewhat overpriced resturaunt, otherwise excellent and friendly service and staff. All of the necessary amenities; business center, pool, exercise room. Not within walking distance of anything and if you want to refuel your rental car for...

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Thank John V
Reviewed 4 days ago NEW

I arrived in the rain where the lobby roof protected me until I was able to get inside. The lobby is beautiful with water walls with bubbles and a nice decor. There is a lounge and restaurant right in the lobby area. The room had a bathroom door that you cannot keep open unless it is held in place with...

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Thank Michele G
Hoboken, New Jersey
Reviewed 27 February 2017 via mobile

We needed an overstay stay for a morning flight and it didn't disappoint. In fact, it's pretty good by holiday inn standard. Fast wifi and kids eat free (ask for a voucher). Nice & clean room. Airport shuttle. Good Vakue. Recommended.

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Thank Andre
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Andre, Thank you for taking some time to review our hotel. We appreciate feedback from our guests and value every comment. We are pleased to find that you found our hotel to your liking. We understand that traveling with kids is hard, which is why we offer a kids eat and stay for free program. We hope to see...

Reviewed 25 February 2017 via mobile

Rooms are always clean, smelling good, and tidy; staff is always friendly; I've even ordered room service (breakfast) and it was quite tasty. This is my go-to hotel in SLC. They even let me check out late because my flight was later than expected & were superbly accommodating about it.

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Thank Tiffiany C
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Hi Tiffany C., Thank you so much for taking a moment to review our Holiday Inn Hotel & Suites Salt Lake City Airport West on TripAdvisor. We know that many travelers, rely on review sites to make informed decisions about planning their trips. We are thrilled to see that you rated our hotel with 5 out of five stars. We...

Gurnee, Illinois
Reviewed 22 February 2017 via mobile

I stayed here for 1 night while in salt lake city for business. Hotel is close to the airport. It's really nice. Clean and well maintained. Rooms are nice. Staff is friendly. The hotel is close to the airport and does run a shuttle. There isn't alot of places to eat right around the hotel but within 10 minutes you...

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Thank Michael G
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you Michael G for taking some time to review our hotel. I am pleased to hear that you enjoyed your stay with us and found our staff and location to your liking. We hope to see you again soon! Sincerely, Marisol R.

Boston, Massachusetts
Reviewed 20 February 2017

About what you'd expect - convenient and overall pretty good. Biggest complaint is the in-room heating system which switches on and off during the night with the noise of a nearby jet engine. Very irritating and the controls to manage it didn't work. Only solution? Pull the plug (literally).

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Helpful?
Thank Veritas57
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Veritas57, Thank you for taking some time to review and provide us with some feedback. We're sorry to hear about the inconveniences you encountered during your stay with us. We'll make sure that our maintenance team is informed of the problems encountered. Thank you.

Hod HaSharon, Israel
Reviewed 10 February 2017

The room (King's suite) was very large, and the bed was very comfortable. Had a nice view of the snow. Service was excellent, and breakfast was very good. The room was very quiet even though it was overlooking a main road.

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Thank avipiti
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Avipiti, thank you for the five star review! We're glad to hear that you found your room to your liking. We hope to see you again the next time you are in Salt lake City!

Vail, Colorado
Reviewed 1 February 2017

Clueless! Power went out and the Hotel was clueless as to how they should have assisted customers. No power, no lights, no heat (Jan-bitter cold), generators died and no direction from staff. I walked down a stairwell with my suitcases in the dark without any lights. SCARY! Front desk did not provide any communication (a note under the door would...

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Helpful?
Thank jojomoore56
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Jojomoore56, Thank you so much for taking the time to provide us with your feedback. Unfortunately we had an unplanned power outage in our area on Sunday morning at 2 a.m. Unfortunately this power outage affected thousands of businesses, hotels, private residences and even the Salt Lake International Airport. As a result, our guests were inconvenienced by not having...

Payson, Utah
Reviewed 29 January 2017 via mobile

Looking for a place close to the Salt Lake airport, this one fit the bill. Friendly front desk staff, the room was clean and great for our needs. We used the free shuttle to the airport for our 4:30am flight out, a added bonus.

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Thank WanderingFarmer
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you WanderingFarmer for taking some time to review our hotel. We are happy to see that you enjoyed your stay with us and found the complimentary airport shuttle useful. We hope to see you again soon.

Reviewed 12 January 2017

This is an excellent hotel. Very close to the airport. Staff is friendlty and the facility is very clean. Workout room is very small. Bar and restaurant are nice with a good selection of food. The rooms are awesome. Very clean. There is a club chair in my room with a small side table which is perfect for working and...

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Helpful?
Thank Nuno G
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Nuno G, Thank you for taking some time to review our hotel. I'm glad to hear that you enjoyed your stay with us. I'm pleased to hear that you enjoyed the services provided by our staff as well as the food offered at the restaurant.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel and Suites Salt Lake City Airport West! Minutes from Salt Lake International Airport, downtown Salt Lake City, and four world-famous ski resorts within 45 minutes, the Holiday Inn Salt Lake City Airport West is ideally located. A free airport shuttle is available. Well- appointed guest rooms in rich, warm tones with spacious and well-lit work areas will delight you. Stay connected with free high-speed internet access in-room and throughout the hotel. Tie up loose ends in our 24-hour business center and enjoy the HD flat screen TVs when work is done. Triple sheeted beds and a pillow menu provide a superior night's sleep. Dine on classic American cuisine in Wingtips Bar and Bistro, our full service restaurant or enjoy the ease of room service. Catch a game on large plasma TVs in our lounge. Maintain your exercise regimen in our fitness center, indoor pool, and whirlpool. Plan a successful event with our professional meeting and catering staff. We offer over 2300 square feet of flexible meeting space. Visit these popular attractions while in Salt Lake City, Home to the XIX Olympic Winter Games: Gateway & City Creek Shopping, Salt Palace Convention Center, Temple Square and the Great Salt Lake. Visit our corporate neighbors: GE Healthcare, L3 Communications, Raytheon, and Northrop Grumman. Experience all that the Holiday Inn Hotel and Suites Airport West has to offer! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Salt Lake City-Airport West

Address: 5001 W Wiley Post Way, Salt Lake City, UT 84116-2850
Region: United States > Utah > Salt Lake City
Price Range: $126 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Salt Lake City-Airport West 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Salt Lake City-Airport West
Holiday Inn Salt Lake City
Salt Lake City Holiday Inn
Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
Hotel Style:
#14 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Salt Lake City-Airport West staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Salt Lake City-Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If there is an emergency at this hotel, you are on your own!!”
jojomoore56, 31 Jan 2017 | Read review
“Note; this hotel is in an industry park of offices. There are no restuarants nearby so a car is beneficially”
729nunog, 12 Jan 2017 | Read review
“Ask for a room facing the mountains - you will hear freeway noise if you choose to have a mountain view”
MissGermanGirl, 10 Dec 2016 | Read review
“Call the hotel and talk to ADEN!”
dlcanfield, 7 Oct 2016 | Read review
“Bring your earplugs; loud A/C!”
Bkaymc, 18 Aug 2016 | Read review
5 of 5