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Homewood Suites by Hilton Salt Lake City - Downtown

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Homewood Suites by Hilton Salt Lake City - Downtown
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670 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Salt Lake City - Downtown
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Showing 650: English reviews
Seattle, Washington
Reviewed 25 June 2016

They gave me a very sticky smoking room and could not find any acomodations becuase every thing was book, they were not helpful I had to go find another hotel my self. My profile preferences says no smoking so they should have know before hand that there was some type of problem.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dario V
Management response:

We sincerely apologize you did not enjoy your stay with us. We are sorry you were put in a smoking room and we weren't able to switch you to non-smoking! we apologize our front desk wasn't helpful! We in the future we can give us one more shot to make it better!

Reviewed 24 June 2016

Great hotel. The only negative was the close proximity to a city park that was populated with homeless people. I did not experience any issues and there was a SLC Police Precinct nearby that was good.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank matthewsT249XR
Management response:

We sincerely apologize you did not enjoy your stay with us. We are located near a homeless shelter that provides housing for the homeless here in Salt Lake. The city of Salt Lake does want to clean up the area and are working on doing so. We hope you can consider giving us one more chance to make you experience...

Ebensburg, Pennsylvania
Reviewed 24 June 2016

Came to Salk Lake for a business training trip. Loved this hotel! The facility and rooms were very clean. Service was fantastic. I really enjoyed the evening social - food was delicious. I would recommend this hotel to anyone and I look forward to staying here again!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank robbinm972
Management response:

Thank you for choosing to stay with us here at the Homewood Suites Salt Lake City Downtown. We are happy to hear you enjoyed your stay here with us. We strive each day to make our guests feel at home. We will definitely be looking forward to your next stay with us.

Gillette, Wyoming
Reviewed 22 June 2016

The hotel seems to be understaffed so things like housekeeping don't get down. The public park across from Motel has a couple hundred homeless people in it day and night. The hotel was recently remodeled. The underground parking was nice.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank michaelcV6361ES
Management response:

We sincerely apologize our housekeeping are a bit understaffed. Yes we are near a homeless shelter that provides housing and meals for the local homeless. We haven't been remodeled but we will start at the end of this year. We are pleased you had a chance to use our underground parking. We hope you will consider staying with us in...

Reviewed 21 June 2016

We stayed here twice over the last 2 weeks. Our first visit was June 7-9 and our last visit was June 19. On the first visit, we saw the homeless outside. It was disturbing, but not so bad to cause me to take the time to find another suite hotel for our return trip, which was just an overnight before...

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Helpful?
3Thank Mary G
Management response:

We sincerely apologize for the bad experience you had during your stay with us. I would like to be able to talk to you a bit more. Can you please call me at 801-649-6728. Thank you for you time.

Ellicott City MD, United States
Reviewed 15 June 2016

Homeless shelter right across the street. Encountered many homeless and pan handlers. Front desk service not the best! Checkin experience was terrible as I arrived early but had to wait 4 plus hours to get a room.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Amer S
Management response:

We sincerely apologize you did not enjoy your stay with us. We are located near a homeless shelter that provides housing for the homeless here in Salt Lake. The city of Salt Lake does want to clean up the area and are working on doing so. We apologize that our front desk clerk wasn't able to get you to your...

CHESHIRE
Reviewed 13 June 2016

We stayed 2 nights and it was so nice to have a suite with more room and comfortable chairs. We were very happy with the accommodations. The breakfast was very good and you could use real silverware and plates!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank CATHI W
Management response:

Thank you for choosing to stay with us here at the Homewood Suites Salt Lake City Downtown. We are so happy you enjoyed your stay. We are glad you enjoyed the complimentary breakfast and our cozy suites. We hope you will stay with us again in the near future.

Boise, Idaho
Reviewed 12 June 2016

We stayed here for one night as we passed through town. The front desk gentlemen (also from Idaho) was friendly, welcoming & helpful. The room was perfect for a family of five & we would definitely stay here again

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank IdahoDisney
Management response:

Thank you for choosing to stay with us here at the Homewood Suites Salt Lake City Downtown. We are so happy to hear you enjoyed your stay. We are so delighted the front desk was welcoming and helpful. Our suites are very spacious and cozy. We hope to see you in the near future.

Lake Oswego
Reviewed 9 June 2016 via mobile

This hotel is mostly nice and the staff are great but it is surrounded by many homeless people! The park across the street is a camp for horrible smelly feces infested homeless and is right across from a homeless shelter. Every morning when I went to my car a ragged homeless person was sleeping right next to it. I went...

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Helpful?
3Thank littlemtn
Management response:

We sincerely apologize you did not enjoy your stay with us. We are located near a homeless shelter that provides housing and food to the homeless here in Salt Lake. The city of Salt Lake does want to clean up the area and will hopefully be working something out soon. We do have a complimentary parking garage for our guests...

Ponte Vedra Beach, Florida
Reviewed 7 June 2016

Stayed in room 212. Load music played all night plus heavy noises from above. The noise above sounded like a gym, dropping weights on the floor. Called front desk but nothing resolved. Also bad location for families.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank C7708ENthomasp

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brand new unique and 8-time award-winning Homewood Suites by Hilton is one of Salt Lake's newest and finest all suite hotels. We are located in the heart of the vibrant Gateway district. You are within walking distance of all of the city's finest restaurants, shops, and entertainment. In addition the hotel is situated within minutes of Salt Lake's business district, airport, and governmental offices. Make the Homewood Suites Salt Lake City Downtown your "Home away from Home!" ... more   less 

Additional Information about Homewood Suites by Hilton Salt Lake City - Downtown

Address: 423 West 300 South, Salt Lake City, UT 84101
Region: United States > Utah > Salt Lake City
Price Range: $159 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Homewood Suites by Hilton Salt Lake City - Downtown 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Homewood Suites, Slc Downtown Hotel Salt Lake City
Homewood Suites Salt Lake City
Homewood Salt Lake City
Hilton Salt Lake City
Homewood Suites Downtown
Salt Lake City Homewood Suites
Salt Lake City Hilton
Homewood Suites By Hilton Salt Lake City - Downtown Utah
Hotel Style:
#18 Romantic Hotel in Salt Lake City
#19 Business Hotel in Salt Lake City
#31 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Salt Lake City - Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Salt Lake City - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fourth floor, end of the hall, quiet area.”
 of 5 bubbles 602theresab, 23 Feb 2017 | Read review
“Our group had 13 rooms and loved them all!”
 of 5 bubbles nospamorjunk, 15 Feb 2017 | Read review
“After checking in I learned third floor rooms have balconies. I wish I had known that.”
 of 5 bubbles Mary5812013, 9 Jan 2017 | Read review
“Request as high a floor as possible.”
 of 5 bubbles MSNDL, 14 Dec 2016 | Read review
“Very Quiet in all the floors.”
 of 5 bubbles 452shefalib, 4 Oct 2016 | Read review
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