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Grand America Hotel

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1,355 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Colorado
Reviewed 6 days ago NEW

To say the hotel is nice is not enough. My first thoughts went back to when I would stay across the street at Little America years ago. I got the same feeling when entering. The staff was more than cordial at the front desk and our room was on the 21st floor so no complaints there. As my son said...

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2Thank TexCol56
San Diego, California
Reviewed 6 days ago NEW

We stayed here two nights and it was great. The rooms were very clean. The food in the bar and in the lobby area was delicious! There is also an onsite bakery which is quite good. I had to call to make a request to the front desk and they were more than accommodating. The location is also convenient to...

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Thank MrSkatey
New Mexico
Reviewed 1 week ago via mobile

Grand hotel, not to say grandiose, in downtown Salt Lake. Reminiscent of the old hotels in Europe, but with a lot of new gilt, chintz and baroque-y modern finishes. No coffee maker in the room, but a mini-bar. Also the best water pressure I have experienced anywhere in the world except that one spa where they used a fire hose...

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1Thank GhengisWan
Carbondale, Illinois
Reviewed 1 week ago

I've been to Grand America a few times for tea parties and stayed once as part of a Valentines' Day romance. As a military family we've stayed at a lot of hotels that are generally never this fancy. The staff was so friendly I was shocked. They went out of their way to be helpful and made this special trip...

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Thank veranichole1981
Reviewed 2 weeks ago

We love The Grand around the holidays. The overall feel and experience really makes the holidays come to life with the decorations and activities they put on. Always a little expensive, but worth the stay if you don't mind the crowds. Great room, very friendly service, food/restaurants at the hotel not great. Disappointed they charge $10 to use the pool.

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Thank Ty H
Wyoming
Reviewed 2 weeks ago

Beautiful, comfortable luxury hotel with great service. The food was great, both the restaurant and the Sunday brunch. Rooms were very large and extremely comfortable. The hotel was spotlessly clean. Would definitely stay here again.

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1Thank Snot_Finder
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear Snot_Finder, From the teams at Grand America Hotel, thank you for taking the time to share your five-star review! I am truly excited to read that you not only found our hotel beautiful and comfortable, but you enjoyed our Sunday Brunch along with our other dining options as well. The highest compliment of all is your wish to return...

london
Reviewed 2 weeks ago

Very opulent hotel with very helpful staff. Our room was enourmous and beautifully fitted. the view from the balcony towards the mountains was stunning with amazing sunrises and sets. We had breakfast which was a buffet with an wide choice of foods and a chef just cooking omlettes. All very tasty. We used the outdoor heated pool which was enourmous...

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Thank LondonNefertiti
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear LondonNefertiti, I wish to thank you for taking the time to send such a wonderful review of your recent stay at The Grand America Hotel! It was truly a delight to read your accolades, starting with your dining experience with our breakfast buffet followed by your kind words regarding our staff's service. Our utmost goal is to ensure that...

Tampa
Reviewed 2 weeks ago

We stayed here over Christmas when visiting my son. The lobby decor was beautiful. We upgraded to a mini suite which was lovely and had a large soaking tub with a separate walk-in shower BUT....NO HOT WATER! When we arrived the first night, my husband ended up taking a cool shower - I refused as I had no desire to...

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Thank lisatO9221MB
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Thank you for being our guest and thank you for taking the time to share the details of your stay with us. I was saddened to read about your experience regarding the lack of hot water during your stay. I do understand that this was uncomfortable and inconvenient for you and your family. We want to ensure all of our...

Reviewed 2 weeks ago via mobile

We stayed in a single king City view suite on the 19th floor. The view was amazing and the staff made us feel right at home. Every detail was perfect, even the gentleman that brought us room service was full of joy and fun to talk to, he was from India working temporarily in the United States and stoked to...

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Thank SaltCityFalken
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear SaltCityFalken, It is always so uplifting to receive wonderful feedback such as yours, and we here at The Grand America Hotel wish to thank you for taking the time to respond to your recent stay. First and foremost, we are so honored that you chose us to celebrate this memorable occasion to ring in the New Year! Equally gratifying...

Portland, Oregon
Reviewed 3 weeks ago

We were coming from out of town at Christmas and wanted a festive place to stay which is why we choose the Grand America. Upon check-in the service was average. Receptionist was not very friendly and because we were early, our room wasn't ready-which was to be expected. We would be given a phone call when the room was ready....

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1Thank Nadja R
GAHotelsandResorts, Front Office Manager at Grand America Hotel, responded to this review

Dear Nadja R, It was our pleasure to accommodate you over the recent holiday. Thank you for your valuable feedback. I am pleased to read you enjoyed your visit to the Grand Spa and the holiday décor throughout the hotel—it is one of our favorite traditions. It is unfortunate, however, that your entire experience was not to our standard. Providing...

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111-4100
Region: United States > Utah > Salt Lake City
Price Range: $311 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
Reservation Options:
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah
Hotel Style:
#1 Business Hotel in Salt Lake City
#1 Spa Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#2 Romantic Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Grand America Hotel staff and other travellers.
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Questions? Get answers from Grand America Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views of the city and the mountains, try and overlook the courtyard”
 of 5 bubbles veranichole1981, 13 Jan 2017 | Read review
“View of the courtyard is hard to beat.”
 of 5 bubbles 921tyh, 8 Jan 2017 | Read review
“Get a high floor to take advantage of the views.”
 of 5 bubbles LondonNefertiti, 8 Jan 2017 | Read review
“If you want hot water, stay in a low room close to the boiler!”
 of 5 bubbles lisatO9221MB, 4 Jan 2017 | Read review
“We stayed in a suite which overlooked the large pool and beautiful grounds.”
 of 5 bubbles Nktaylor, 31 Dec 2016 | Read review
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