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Residence Inn Macon

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Residence Inn Macon
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Macon
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Showing 153: English reviews
Indianapolis, Indiana
Level Contributor
187 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 June 2016

On our way to Florida we stopped off at RI in Macon. Great location and easy to get to from the highway. Comfortable rooms and the breakfast area the next morning had lots of choices. Will keep it in mind for our next big outing

Helpful?
Thank archietek52
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for stopping by the Residence Inn Macon. We are really delighted to hear that our accommodations, facility, and staff meet your expectations We welcome you to stop again when passing through. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016

We arrived at this hotel, early morning of 6/24/16; a part of a party of 3 couples and their children. A couple had arrived on the 23rd of June, while the 3rd couple arrived few minutes into our arrival. We found the door to the first room assigned us latched shut from the back and could not be opened. So... More 

Helpful?
1 Thank kfahm2016
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Hello Thank you for your comments regarding your stay at the Residence Inn Macon. Although my staff and I continue to do a great job of serving our guests and providing a comfortable and enjoyable lodging experience, it seems you are disappointed. Please understand we all take great pride and strive to make every stay exceptional. There are certain cases... More 

1 review
Reviewed 6 June 2016 via mobile

I absolutely loved the hotel. I cannot say enough positive things about the Residence Inn, Macon, GA. I feel that I'm OCD when it comes to booking a hotel room. I worry about cleanliness, bed bugs and overall respect from the staff. The one person that stood out was, Gretchen. Upon check-in she had the best personality and was very... More 

Helpful?
Thank Anita P
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

North Carolina
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 May 2016

First the good: Spacious rooms. The rooms are remodeled so there is a newer shower and appliances which is nice. The built in desk and spacious sofa definitely makes for a comfortable stay. I appreciate that it is pet friendly but the $100 pet fee (if you only stay 1 or 2 nights) is excessive. More not so good was... More 

Helpful?
Thank Kat O
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Macon with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the... More 

Naples, Florida
2 reviews
Reviewed 24 May 2016

After walking out of another nearby hotel that was run down and in dire need of a renovation, we landed at the residence inn.... A great first impression was followed by an exceptional greeting by the front deck clerk. Not only were we able to secure a room for the night, we were all asked all the right questions to... More 

Helpful?
Thank FreakishlyFrank
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Dear Guest Thank you for sharing your experience at the Residence Inn Macon. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Baltimore, Maryland
1 review
Reviewed 19 May 2016

We originally had a reservation at another hotel. Upon our arrival, realized that hotel was unable to accommodate us! Travelling with my elderly father, I needed a quick solution. It was 5pm & we had dinner plans with family we hadn't seen in decades, so needed a solution for hotel accommodations & quick. We arrived at the Residence Inn last... More 

Helpful?
Thank Blonderapunzel
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. You will also be happy to know that we have replaced the waffle... More 

Rome, Ga
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 May 2016 via mobile

Returned to this property after a boycott due to an administrative issue. I was treated qell, the guy at the front desk is a really warm and helpful employee - hope he is being paid well. Recent renovations have given the hotel a much needed refresh and are really nice. Breakfast is good and staff are very friendly and helpful.... More 

Helpful?
Thank Rome_GANomadAtHeart
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2016 via mobile

Great for customer service and their follow up call. Comfortable room but the horn blasts from the train nearby is loudly heard few times especially at 2 am. According to front staff, the train horn blasts is mandated but the rooms facing the courtyard is quieter when this was mentioned during checkout. We misplaced sunglasses and called the hotel to... More 

Helpful?
Thank Pairodoc
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for taking the time to share your comments about your stay at the Residence Inn Macon. As a valued customer, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience on each and every visit. More 

Asheville, North Carolina, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2016 via mobile

I have been at this Residence Inn for the past month for business. The staff learns who you are quickly, in particular Tommy at the front desk. He is top rate. Rooms are nice and the entire hotel just underwent a total renovation so it's like new!! Great location just off I-75. Close to restaurants and a great Kroger.

Helpful?
Thank MJBCRNA
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you are having a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Boca Raton, Florida
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2016

The room was all we needed. Clean, spacious, WiFi etc. We visited there with my elderly aunt and uncle. My uncle is 87 and has cancer and a heart problem. The staff took extra care and time with him. They listened to his stories, reminisced with him since he grew up in Macon, and really cared about him. The manager's... More 

Helpful?
Thank Robert T
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Marriott Rewards Silver MEMBER, your feedback will be shared with the team to continue to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Macon

Address: 3900 Sheraton Drive, Macon, GA 31210
Region: United States > Georgia > Macon
Price Range: $150 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Macon 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn
Hotel Style:
#17 Business Hotel in Macon
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Macon staff and other travellers.
4 questions
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Orlando, Florida
5 months ago
Baltimore, Maryland, United States
over a year ago
over a year ago

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Questions? Get answers from Residence Inn Macon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take your pick...interstate on one side and train noise from the other side.”
 of 5 bubbles Nuttree, 20 Sep 2016 | Read review
“All are good”
 of 5 bubbles thenfamily, 6 Aug 2016 | Read review
“Choose a room facing away from I-75”
 of 5 bubbles AW_Kin, 6 Aug 2016 | Read review
“all rooms will be noisy because the freeway is on one side and train on the other.”
 of 5 bubbles Katalina_NC, 24 May 2016 | Read review
“Get a room away from the railroad noise.”
 of 5 bubbles RobertT45, 21 Apr 2016 | Read review
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