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BEST WESTERN Riverside Inn

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#10 of 68 Hotels in Macon
Certificate of Excellence
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466 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Reviewed 16 June 2016 via mobile

I enjoyed my stay. They were very nice and clean. They provided great breakfast with a server who is extremely nice to you. They all are very happy to help you with anything. No smoke smell. Their rooms are very nice and comfortable.

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Helpful?
Thank Kelly M
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Kelly Thank you for choosing our hotel and for posting this review and rating of your visit. It means a lot to hear from guests who are satisfied with all of our services and amenities. Thank you for taking the time to share your experience. Please come back soon. Best Western Riverside Inn Macon, GA

Granite City, Illinois
Reviewed 15 June 2016

We stayed at this location overnight on our way home from Florida. What I didn't realize was that I left my toiletry bag in the room. I called the hotel right away and spoke with the manager, Ricky, who said he would call me right back and let me know what they could do. He called me back a few...

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Helpful?
Thank daveerica2016
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Valued Guest We are so glad that you received your items left in the room. Thank you for this review of your visit and our employees. Your business is very important to us and is greatly appreciated. Please come back when you travel in the Macon area. Best Western Riverside Inn Macon, GA

Auburn, Alabama
Reviewed 14 June 2016

My girlfriends and I COULDN'T have been happier with our stay at this particular Best Western Inn. This 1980's era Inn is situated on a busy service road next to Major Intrastate Highway I-75 and is only a convenient 5-7 minute drive down from unique Macon Attractions like The LUSH Rose Hill/ Riverside Historic Cemetery, The Historic Hay Antebellum Mansion,...

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Helpful?
1Thank bethoc
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Christine We sincerely appreciate your time and effort to write us a very insightful review. Thank you for sharing your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay, you help us deliver a superior experience for you and other guests in the future. We...

Raleigh, North Carolina
Reviewed 13 June 2016

1. Loud and Raucous noise in the hallways from 9:45 - 11:15 2. Stairs are peeling; carpet is ripped 3. Hair on the toilet seat 4. Never sent confirmation email after phone booking 5. We were charged over $20 more than the quote over the phone while booking 6. Except for the lobby which seems to be renovated, this hotel...

Review collected in partnership with Best Western
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Helpful?
1Thank Travel_Pisachi
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Valued Guest It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Best Western Riverside Inn Macon, GA

Miami, Florida, United States
Reviewed 12 June 2016

Everything about this hotel is excellent, from our check in with Miss Vicki to the room and the included breakfast was first class. We would highly recommend this as a place to stay. Kinda wished we were here for more than one night. They also have a lounge, which we did not go to, however the other guests at breakfast...

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Helpful?
Thank Bob V
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Bob We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated Best Western Riverside Inn...

Georgetown, Kentucky
Reviewed 12 June 2016 via mobile

We stayed here for one night on a road trip to Florida. Average for what we paid, pretty much what you would expect. Nothing fantastic, nothing awful, conveniently located off the highway. Staff was very friendly. Room was fine, if a little noisy.

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Helpful?
Thank Tricia M
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Tricia Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. Best Western Riverside Inn Macon, GA

Greensboro, North Carolina
Reviewed 12 June 2016

I'm not usually a fan of Best Western Hotels, but my understanding is they're revamping and rebranding themselves. They're updating their properties, renovating rooms and cranking up the service. And it shows. We had a nice comfortable stay. The only blemish? They were promoting a "hot breakfast," which led us to believe it was more than just another tired continental...

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Helpful?
Thank Tom P
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Tom We are so glad that we exceeded your expectations. Your comments are very important since it gives us the opportunity to improve our services. Thank you for choosing our hotel and for posting this review. Best Western Riverside Inn Macon, GA

Ocala, Florida
Reviewed 9 June 2016

This is a great property. The lobby is beautiful and very inviting with the chandelier and open staircase. The staff was extremely helpful and pleasant. We will stay at this property again in the future. Easy on and off the freeway with restaurants close.

Review collected in partnership with Best Western
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Helpful?
Thank James H
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear James We are so glad that you enjoyed your stay at our hotel. We strive to offer comfortable accommodations with some southern hospitality. Your business is important to us, please come visit again soon. Best Western Riverside Inn Macon, GA

Reviewed 4 June 2016 via mobile

First of all, I have to disclose that I booked the wrong Best Western in Macon. Apparently there are two, and I screwed up - big time. We are traveling to Orlando with our five children and my mother-in-law, so we booked this hotel and requested two adjoining rooms. The hotel did honor for that request. For that, and the...

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Helpful?
2Thank Kristy M
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Kristy It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Best Western Riverside Inn Macon, GA

Newburgh, Indiana
Reviewed 1 June 2016

We had reserved a king bed and given 2 queens. Very tired when we arrived so didn't request a change. Mentioned it at checkout and was told, rudely, "You scheduled with administration." Okay, so what does that mean. "she just kept repeating, we didn't do it." Not helpful. Breakfast was the usual - dull normal. Probably would not stay again.

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Helpful?
Thank Jan B
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Jan: On behalf of our staff, we sincerely apologize for the problems with your reservation. This is certainly not typical of our hotel or our services. Your comments and feedback is very important so we know of the problems and can make the necessary repairs. We do appreciate your business and hope you will give us another chance to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee. ... more   less 

Additional Information about BEST WESTERN Riverside Inn

Address: 2400 Riverside Drive, Macon, GA 31204
Region: United States > Georgia > Macon
Price Range: $107 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Riverside Inn 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western Riverside Hotel Macon
Best Western Macon
Macon Best Western
Hotel Style:
#5 Best Value Hotel in Macon
#10 Family Hotel in Macon
#11 Romantic Hotel in Macon
#14 Business Hotel in Macon
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Riverside Inn staff and other travellers.
6 questions
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3 months ago
4 months ago
michigan
over a year ago
michigan
over a year ago

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Questions? Get answers from BEST WESTERN Riverside Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the outdoor pool to avoid cars in parking lot parked 2 feet from your window.”
 of 5 bubbles michiganbeachflower, 9 Jan 2017 | Read review
“Great stop for traveling long distance. Price is right”
 of 5 bubbles bspeedy1975, 31 Dec 2016 | Read review
“Great for the price. Clean and accommodating”
 of 5 bubbles K3812YFsusang, 29 Dec 2016 | Read review
“get a room not facing the interstate”
 of 5 bubbles remarkabell, 21 Dec 2016 | Read review
“I prefer upstairs - second floor.”
 of 5 bubbles fosterjx, 11 Oct 2016 | Read review
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